Page 1 ApeosPort-V 5070 ApeosPort-V 4070 DocuCentre-V 5070 DocuCentre-V 4070 Administrator Guide...
Page 2 An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
Page 3: Table Of Contents
Table of Contents Before Using the Machine ........................15 Preface ................................... 16 Types of Manuals .............................. 17 Using This Guide..............................18 Organization of This Guide ........................18 Conventions..............................19 Interface Cables..............................21 Using the USB Interface .......................... 21 Using the Parallel Interface........................22 Using the Ethernet Interface .........................
Page 4 (for Customers Having a Spot Maintenance Contract)..............66 Replacing Staple Cartridge (for Finisher-B1) ..................68 Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker) ..............70 Replacing Booklet Staple Cartridge (for Booklet Maker Unit for Finisher-B1)....72 Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker) ......72 Emptying the Hole Punch Waste Container (for Finisher-B1) ...........75 Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker) ..............76...
Page 5 Power Saver Settings ..........................130 Audio Tones..............................132 Screen/Button Settings...........................133 Paper Tray Settings ..........................138 Image Quality Adjustment ........................140 Reports................................141 Maintenance...............................143 Watermark..............................145 Secure Watermark ............................147 Force Annotation ............................149 Print Universal Unique ID (ApeosPort Series Models Only) .............151 Image Log Control (ApeosPort Series Models Only)..............151 Notify Job Completion by E-mail......................154 Plug-in Settings ............................154 Other Settings.............................155...
Page 6 Screen Defaults............................220 Fax Defaults..............................221 Fax Control ..............................222 Fax Received Options..........................228 Reduce/Enlarge Presets .......................... 230 Original Size Defaults..........................230 Local Terminal Information ......................... 230 Internet Fax Control ..........................232 E-mail/Internet Fax Service Settings....................... 235 E-mail Control............................. 235 Address Book Settings...........................
Page 7 Preparations ..............................296 Configuration on the Machine ......................296 Starting CentreWare Internet Services....................298 Configuring Machine Settings Using CentreWare Internet Services .........299 Printer Environment Settings ......................303 Print Overview ..............................304 Installation When Using Parallel Port.....................306 Step 1 Preparations..........................306 Step 2 Configuration on the Machine ....................306 Step 3 Configuration on the Computer ...................307 CentreWare Internet Services Setting Items.................307 Installation When Using USB Port ......................309...
Page 8 Step 1 Available USB Memory Devices.................... 333 Step 2 CentreWare Internet Services Setting Items ..............333 Configuration of Network Scanning (Job Template Scanning) ........... 334 Step 1 Preparations ..........................334 Step 2 Enabling Ports and Setting up TCP/IP ................334 Step 3 Configuring the SNMP Port ....................
Page 9 Step 3 Testing the Internet Fax ......................362 12 Using the Server Fax Service......................363 Server Fax Overview ............................364 Preparations ..............................364 System Requirements for the Machine....................364 Installation Procedure ...........................365 Installation Overview..........................365 Step 1 Fax Settings...........................365 Step 2 Setting the Server Fax Feature....................366 13 Encryption and Digital Signature Settings .................369 Encryption and Digital Signature Overview..................370 Types of Certificate..........................370...
Page 10 Installation Overview ..........................400 Enabling Authentication........................400 Changing the Default Authorization Group Settings..............403 Creating an Authorization Group....................... 403 Configuration for IC Card Reader (Optional) ..................405 Step 1 Preparations ..........................405 Step 2 Logout Method Using the Smart Card ................405 Step 3 Registering Smart Card Information..................
Page 11 Paper Jams in Cover B..........................553 Paper Jams in Cover C..........................554 Paper Jams in Cover D (Duplex Module) ..................554 Paper Jams in Cover E ..........................555 Paper Jams in Trays 1 and 2 / Trays 3 and 4 of Two Tray Module (Optional) ....556 Paper Jams in Tray 3 (When Tandem Tray Module (Optional) is Installed) ....557 Paper Jams in Tray 4 (When Tandem Tray Module (Optional) is Installed) ....557 Paper Jams in Tray 5 (Bypass)......................558...
Page 12 PCL Emulation ..............................628 Emulation..............................628 Fonts ................................629 Output Feature ............................630 PCL Emulation Settings .......................... 630 HP-GL/2 Emulation ............................636 Emulation..............................636 Fonts ................................636 Output Feature ............................637 Factory Default Settings........................637 HP-GL/2 Emulation Settings......................... 638 Hard Clip Area ............................643 Printable Area.............................
Page 13 EP System ................................704 Glossary ................................705 Index.................................707...
Page 15: Before Using The Machine
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface .............................. 16 Types of Manuals.......................... 17 Using This Guide ........................... 18 Interface Cables ..........................21 Power Saver Mode........................25 Customizing the Control Panel....................27 Touch Screen ..........................
Page 16: Preface
1 Before Using the Machine Preface Thank you for selecting the ApeosPort-V 5070/4070, DocuCentre-V 5070/4070(hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
Page 17: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide The guide describes all the necessary steps for copy, print, scan, and fax. This guide is included in the Media (Software/Product Manual). Administrator Guide (this guide) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
Page 18: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
Page 19: Conventions
Using This Guide 14 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 15 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
Page 20 1 Before Using the Machine > Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder]. Path to a certain item within a procedure on a computer.
Page 21: Interface Cables
Interface Cables Interface Cables When you connect the machine directly to your computer, use the USB interface or parallel interface (optional). When you connect the machine to a network, use the Ethernet interface. Using the USB Interface This section describes the installation procedures for the USB interface. Note •...
Page 22: Using The Parallel Interface
1 Before Using the Machine For more information on setting items, refer to "Printer Environment Settings" (P.303). Using the Parallel Interface This section describes the installation procedures for the Parallel interface. Note • To connect your computer using a parallel port, the Parallel Port Kit (optional) is required. For more information on the optional component, refer to "Optional Components"...
Page 23: Using The Ethernet Interface
Interface Cables Using the Ethernet Interface This section describes the installation procedures for the Ethernet interface. The Ethernet interface of the machine supports the following three types. 1000BASE-T (optional) 100BASE-TX 10BASE-T Note • 1000BASE-T is not supported for some models. Gigabit Ethernet (optional) or Secondary Ethernet (optional) is required.
Page 24 1 Before Using the Machine Return the rear right cover to its original position. Press the main power switch to the [ | ] position to switch on the main power. Close the front cover. Press the push-button power switch to switch on the power. For more information on setting items, refer to "Printer Environment Settings"...
Page 25: Power Saver Mode
Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
Page 26 1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using [ ] and [ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments.
Page 27: Customizing The Control Panel
Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.
Page 28: Setting The Screen After Auto Clear
1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select a service you want to display. Note • Select [ ] to display the previous screen or ] to display the next screen.
Page 29: Customizing The Button Layout
Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select [Last Selection Screen] or [Services Home].
Page 30 1 Before Using the Machine Store to WSD Note • WSD stands for Web Services on Devices. Network Scanning (ApeosPort Series Models only) Media Print - Text Secure Print Sample Set Delayed Print Charge Print Private Charge Print Send from Folder Fax Received - Line 1 (Folder NNN) Fax Received - Line 2 (Folder NNN) Fax Received - Line 3 (Folder NNN)
Page 31 Customizing the Control Panel Services Home You can select service buttons, which are displayed on the Services Home screen. If you select [(Not Assigned)], the position of the selected button becomes blank. Press the <Log In/Out> button. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
Page 32 1 Before Using the Machine Select the position where you want to assign a service. Note • Select [ ] to display the previous screen or ] to display the next screen. • The layout of the buttons in this screen corresponds to the layout of those on the Services Home screen.
Page 33: Assigning Services To The Custom Buttons
Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Services Home - Additional Features], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select the position where you want to assign an additional feature.
Page 34 1 Before Using the Machine Press the <Log In/Out> button. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Page 35: Adjusting Screen Brightness
Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...
Page 36: Touch Screen
1 Before Using the Machine Touch Screen On the touch screen of the machine, you can switch pages and scroll a list by the following operations. Note • The touch screen of the control panel used in the machine is pressure-sensitive. Adjust the power to touch the screen.
Page 37 Touch Screen Touch the touch screen and move your finger away from the screen quickly. To tap the same position of the screen twice is called double-tap. Tap the touch screen to switch the thumbnail bar to be displayed or not. Note •...
Page 38: Important Security Instructions
1 Before Using the Machine Important Security Instructions The Security Warning screen is displayed before the Services Home screen when any one of the following conditions is fulfilled and you enter the System Administration mode. - The system administrator’s user ID and passcode are default values. - The SNMP protocol’s community name and authentication password are default values.
Page 39: Entering Text
Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 40 1 Before Using the Machine...
Page 41: Paper And Other Media
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types............................. 42 Loading Paper ..........................49 Changing the Paper Size......................54 Changing the Paper Settings ....................
Page 42: Paper Types
To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
Page 43 Paper Types Loadable Basis Weight/ Paper Trays Paper Type Ream Weight Quantity Trays 3 and 4 (Tandem 60 to 216 gsm / Tray 3: Up to Plain (60 - 105 gsm) Tray Module (optional)) 52 to 186 kg 92 mm, 870 Recycled (60 - 105 gsm) sheets Plain Reload (60 - 105 gsm)
Page 44: Supported Paper Type
2 Paper and Other Media Important • Printing on paper that differs from the paper type and size selected in the print driver, or printing from a tray that does not support the loaded paper may result in a paper jam. To ensure correct printing, select the correct paper size, paper type, and paper tray.
Page 45: Usable Paper
Paper Types Basic Weight Paper Name Notes / Countermeasure Paper Type (gsm) Premier Plain Performing 2-sided printing may cause paper to be wrinkled under high temperature and humidity conditions. A-paper Plain * : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.59).
Page 46 2 Paper and Other Media Basis Weight Paper Name Notes / Countermeasure Paper Type (gsm) Colotech+ Extra-HW Print one sheet at a time, using Tray 5. When using Tray 5, load the paper with the center slightly curling upward. Recycled Supreme Recycled H-paper Plain...
Page 47 Paper Types Basis Weight Paper Name Notes / Countermeasure Paper Type (gsm) Star Plain Paper One Plain CopyMate Plain Horizon Plain Horizon Plain Office Plain Office Plain Star Plain * : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.59).
Page 48 2 Paper and Other Media Carefully fan transparencies and labels before use. Otherwise, the paper may stick together, resulting in paper jams, or multiple sheets being fed to the machine simultaneously. When continuously outputting on transparencies, transparency sheets may stick together.
Page 49: Loading Paper
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
Page 50: Loading Paper In Tray 3 (Tandem Tray Module) (Optional)
2 Paper and Other Media Pull out the tray until it stops. Important • While the machine is processing a job, do not pull out the tray that the job uses. • Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles.
Page 51: Loading Paper In Tray 4 (Tandem Tray Module) (Optional)
Loading Paper Load and align the edges of the paper against the left edge of the tray with the side to be copied or printed on facing up. Important • Do not load paper above the maximum fill line. It might cause paper jams or machine malfunctions.
Page 52 2 Paper and Other Media The following describes the procedure for loading paper into Tray 5 (Bypass). For printings, specify the instructions using the [Paper/Output] tab in the print driver. Also specify the type of paper to be loaded. Important • Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles.
Page 53: Loading Paper In Tray 6 (Hcf) (Optional)
Loading Paper Adjust the paper guides to align the edges of the paper loaded. Instruct a copy or print job. Loading Paper in Tray 6 (HCF) (Optional) The following describes the procedure for loading paper into Tray 6 (HCF) (optional). When the machine runs out of paper during copying or printing, a message is displayed on the touch screen.
Page 54: Changing The Paper Size
2 Paper and Other Media Changing the Paper Size This section describes how to change the paper size for Trays 1 to 4 and 6. Important • Do not load paper of mixed sizes together into a tray. Note • The paper types for Trays 1 to 4 and 6 are preset. Normally, plain paper is set. When you replace the loaded paper with other types of paper, change the paper type settings to match the type of paper to be loaded to maintain print quality.
Page 55: Changing The Paper Size For Tray 3 (Tandem Tray Module) (Optional)
Changing the Paper Size Note • Affix the paper size label to the front of the paper tray. Specify the type of the paper loaded when you have changed the paper type. For information on how to set the paper types, refer to "Changing the Paper Settings" (P.59). Changing the Paper Size for Tray 3 (Tandem Tray Module) (Optional) The following describes the procedure for changing the paper size for Tray 3 (Tandem Tray Module).
Page 56: Changing The Paper Size For Tray 6 (Hcf) (Optional)
2 Paper and Other Media Pull out the Tray 4 until it stops. Important • While the machine is processing a job, do not pull out the tray that the job uses. • Do not add a new stack of paper on top of the remaining paper in the tray to prevent paper jams or any other troubles.
Page 57 Changing the Paper Size Open the end guide (1) and unscrew the screw (2). Then remove the guide from the tray. Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size (1). Insert a screw into a hole corresponding to the paper size on the top of the guide and tighten up the screw (2).
Page 58 2 Paper and Other Media Pull the lever up of the end guide and move it along the slot (1). Set the lever at the position corresponding to the paper size (2) and press the lever down (3). Important • Adjust the end guide accordingly with the size of paper.
Page 59: Changing The Paper Settings
Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for Trays by the individual paper type. After loading paper in a tray, specify the type of paper loaded. Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information on how to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color"...
Page 60 2 Paper and Other Media Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select [Paper Type], [Paper Size], and [Paper Color] respectively. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 61: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, print a report/list, delete a print job with an invalid user ID, and use the Setting Restore Tool. Replacing Consumables ......................62 Cleaning the Machine......................... 79 Printing a Report/List........................84 Deleting a Private Charge Print Job with an Invalid User ID........
Page 62: Replacing Consumables
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 63: Replacing Toner Cartridges
When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
Page 64 Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 65 Replacing Consumables Slide out the toner cartridge slowly by holding the handle at the top of the cartridge. WARNING Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 66: Replacing Drum Cartridges
If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 67 Replacing Consumables Pull the release handle of Cover A, and open the Cover A. Lift up the release lever of the drum cartridge, and gently slide out the drum cartridge until you can hold the handle on the top of the drum cartridge.
Page 68: Replacing Staple Cartridge (For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 69 Replacing Consumables Make sure that the machine is not operating, and open the finisher front door. With grasping the handle, pull the staple cartridge holder to the right, towards you. Pull the staple cartridge out of the finisher. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
Page 70: Replacing Staple Cartridge (For C3 Finisher Or C3 Finisher With Booklet Maker)
The Staple Cartridge [R1] is out of staples or not Replace staples with new ones. fully inserted. Check the Staple Cartridge [R1]. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. Note •...
Page 71 Replacing Consumables With grasping the orange lever, pull out the staple cartridge. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. • When the C3 Finisher Staple Unit 65 Sheets is installed, pull down the orange lever, and pull out the staple cartridge.
Page 72: Replacing Booklet Staple Cartridge (For Booklet Maker Unit For Finisher-B1)
When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 73 * : The messages above are for the Booklet Staple Cartridge [R2]. For the Booklet Staple Cartridge [R3], [R3] is displayed. Important • The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only booklet staple cartridges recommended by Fuji Xerox.
Page 74 3 Maintenance Pinch the right and left sides of the empty staple case (1), and pull out the empty staple case from the staple cartridge. Important • The staple case cannot be removed when the staples are remained in the staple case. Forcibly removing the staple case may cause machine malfunction.
Page 75: Emptying The Hole Punch Waste Container (For Finisher-B1)
Replacing Consumables Emptying the Hole Punch Waste Container (for Finisher-B1) When the Finisher-B1 (optional) is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed. Make sure to discard all paper chads when emptying the hole punch waste container.
Page 76: Emptying The Hole Punch Waste Container (For C3 Finisher Or C3 Finisher With Booklet Maker)
3 Maintenance Insert the emptied hole punch waste container into the finisher until it stops. Close the front transport cover, and then close the top transport cover of the finisher. Note • If the cover is not completely closed, a message will appear and the machine remain paused. Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker) When the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed...
Page 77: Replacing Stamp
Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash immediately. • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
Page 78 3 Maintenance Stick the supplied pin into the old stamp cartridge, and pull it straight out of the machine. Note • If only the sponge part of the stamp cartridge is removed, make sure of removing the bottom part of the cartridge. Insert the new stamp cartridge.
Page 79: Cleaning The Machine
Cleaning the Machine Cleaning the Machine This section describes how to clean the machine. The following shows the reference section for each procedure. Cleaning the Exterior..................................79 Cleaning the Touch Screen ................................79 Cleaning the Document Cover and Document Glass ......................80 Cleaning White Chute and Constant Velocity Transport Glass ..................
Page 80: Cleaning The Document Cover And Document Glass
3 Maintenance Cleaning the Document Cover and Document Glass If the document cover and document glass are dirty, streaks or smears may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clean copies at all times, clean the document cover and the document glass about once a month with the cloth provided in the document feeder as shown in the illustration.
Page 81: Cleaning White Chute And Constant Velocity Transport Glass
Cleaning the Machine Cleaning White Chute and Constant Velocity Transport Glass If the white chute or the constant velocity transport glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clean copies at all times, clean white chute and the constant velocity transport glass about once a month with the cloth provided in...
Page 82 3 Maintenance Close the Side 2 scanner, and then close the document feeder gently.
Page 83: Cleaning The Document Feeder Rollers
Cleaning the Machine Cleaning the Document Feeder Rollers If the document feeder rollers become soiled, smudges may appear on copies, faxes, or scanned documents and paper jams may occur. To ensure clean copies at all times, clean the document feeder roller about once a month. Important •...
Page 84: Printing A Report/List
3 Maintenance Printing a Report/List This section describes how to print a report/list. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports" (P.90). Press the <Machine Status>...
Page 85: Deleting A Private Charge Print Job With An Invalid User Id
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a user ID, regardless of its validity, are stored with the Private Charge Print feature.
Page 86: Setting Restore Tool
3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
Page 87: Machine Status
4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status..................... 88 Machine Information........................89 Faults .............................. 104 Supplies............................105 Billing Information ........................106...
Page 88: Overview Of Machine Status
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
Page 89: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ..................................89 Paper Tray Status...................................
Page 90: Paper Tray Status
4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. •...
Page 91 Machine Information Select the type of a report or a list to print. Note • The screen as shown on the right appears when the [Tools] button is displayed on the Services Home screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...
Page 92: Printer Reports
4 Machine Status Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
Page 93 Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF/JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode.
Page 94 4 Machine Status PCL Font List Prints the fonts available in PCL. PostScript Font List Prints the fonts available in PostScript. DocuWorks Printer Settings List Prints the settings for DocuWorks Direct Print. Scan Reports Select [Scan Reports]. Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
Page 95: Fax Reports
Machine Information Specify a range of address numbers to print. Press the <Start> button. Fax Reports Select [Fax Reports] Note • To display the [Fax Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Fax Report]. Select a list to print.
Page 96 4 Machine Status Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations. When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed. Each page contains the settings information on 50 address numbers.
Page 97 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
Page 98 4 Machine Status Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.
Page 99: Automatically Printed Reports/Lists
Machine Information Auditron Report (Fax Jobs) You can check the total number of fax transmissions/receptions and the total number of pages transmitted for each user. Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication/Security Settings].
Page 100: Overwrite Hard Disk
4 Machine Status File Transfer Report - Fax Server This report is output after image data scanned by the machine is sent to a Server Fax server via a network. It contains the scanned document image and the transmission result. To have the report printed, enter the System Administration mode.
Page 101 Machine Information Select a printer language to set a print mode. Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings.
Page 102: Fax Receiving Mode
4 Machine Status Select [Store Current Selections] or [Delete]. Store Current Selections Stores the current selections. If you select a number already used, its settings will be overwritten with the new settings. The overwritten settings cannot be restored. Delete Select this to delete a programming. Important •...
Page 103 Machine Information Select [Fax Receiving Mode]. Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes. Auto Receive The machine automatically receives faxes.
Page 104: Faults
4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
Page 105: Supplies
Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another ApeosPort-V 5070/4070, DocuCentre-V 5070/4070), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
Page 106: Billing Information
4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information..................................106 User Account Billing Information............................107 Press the <Machine Status> button. Select the [Billing Information] tab.
Page 107: User Account Billing Information
Billing Information User Account Billing Information You can check the number of pages printed by user. When the Auditron mode is enabled, you can check the billing meters for the currently authenticated user ID. Note • [User Account Billing Information] is displayed when the [Accounting Type] is set to [Local Accounting].
Page 108 4 Machine Status...
Page 109: Tools
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
Page 110: System Settings Procedure
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ........................110 Step 2 Entering the System Administrator User ID and Passcode ..................
Page 111: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
Page 112 5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.220). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
Page 113: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].
Page 114: Tools Menu List
5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.128) Date (P.128) Time (P.128) NTP Time Synchronization (P.129)
Page 115 Tools Menu List Screen/Button Settings (P.133) Screen Default (P.133) Screen After Auto Clear (P.133) Auto Display of Login Screen (P.133) Custom Buttons 1 to 3 (P.133) One-touch Buttons (P.134) Services Home (P.134) Services Home - Additional Features (P.134) Job Type on Job Status screen (P.134) Default Language (P.134) Screen Brightness (P.134) Reconfirm E-mail Recipient (P.135)
Page 116: Copy Service Settings
5 Tools Watermark (P.145) Date Format (P.145) Default Watermark Effect (P.146) Default Watermark (P.146) Font Size (P.146) Background Pattern (P.146) Density (P.146) Watermark/Background Contrast (P.146) Force Watermark - Copy (P.146) Force Watermark - Client Print (P.146) Force Watermark - Print Stored File (P.147) Force Watermark - Media Print (P.147) Custom Watermark 1 to 3 (P.147) Print this Sample List (P.147)
Page 117 Tools Menu List Preset Buttons (P.167) Paper Supply - Button 2 - 5 (P.167) Reduce/Enlarge - Button 3 - 4 (P.167) Front Cover Tray - Button 1 - 3 (P.167) Back Cover Tray - Button 1 - 3 (P.167) Transparency Tray - Button 1 - 3 (P.167) Separator &...
Page 118: Connectivity & Network Setup
5 Tools Copy Control (P.171) Memory Full Procedure (P.171) Maximum Stored Pages (P.172) Auto Paper Off (P.172) Mixed Size Originals - 2 Sided Copy (P.172) Fine-tune 100% (P.172) ID Card Copy - Reduce/Enlarge (P.172) Pseudo-Photo Gradation Mode (P.172) Original Type - See-Through Paper (P.172) Annotations - Comment Density (P.172) Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, -...
Page 119 Tools Menu List Machine's E-mail Address/Host Name E-mail Address (P.185) (P.185) Machine Name (P.185) Host Name (P.186) Domain Name (P.186) Proxy Server Settings (P.186) Use Proxy Server (P.186) Proxy Server Setup (P.186) Addresses to Bypass Proxy Server (P.186) HTTP Proxy Server Name (P.186) HTTP Proxy Server Port Number (P.186) HTTP Proxy Server Authentication (P.186) HTTP Proxy Server Login Name (P.186)
Page 120: Print Service Settings
5 Tools Security Settings (P.198) SSL/TLS Settings (P.198) S/MIME Settings (ApeosPort Series Models Only) (P.199) PDF/DocuWorks/XPS Signature Settings (ApeosPort Series Models Only) (P.200)*2 IPsec (P.201) IEEE 802.1X Settings / IEEE 802.1X Settings (Ethernet 1), IEEE 802.1X Settings (Ethernet 2) (P.202) Certificate Revocation Retrieval Settings (P.202) Other Settings (P.203) Protocol to Receive E-mail (P.203)
Page 121: Fax Service Settings
Tools Menu List Scan Defaults (P.212) Color Scanning (P.212) Original Type (P.212) File Format (P.212) Optimize PDF For Quick Web View (P.212) Thumbnail - Outgoing E-mail (P.212) Thumbnail - Scan to PC (P.212) Preview (P.212) Lighten/Darken (P.212) Contrast (P.213) Sharpness (P.213) Background Suppression (P.213) Shadow Suppression (P.213) Color Space (P.213)
Page 122 5 Tools Fax Defaults (P.221) Resolution (P.221) Original Type (P.221) Lighten/Darken (P.221) Mixed Size Originals (P.221) Preview (P.221) Stamp (P.221) Skip Blank Pages (P.222) Starting Rate (P.222) Delay Start - Specific Time (P.222) Transmission Header Text (P.222) Confirmation Options (P.222) Delivery Receipts/Read Receipts (P.222) Internet Fax Profile (P.222) Internet Fax Subject (P.222)
Page 123: Address Book Settings
Tools Menu List Fax Received Options (P.228) Folder Selector by Telephone Number / G3 ID (P.228) Folder Selector Setup (P.229) Output Destination Setup (P.229) Reduce/Enlarge Presets (P.230) Original Size Defaults (P.230) Local Terminal Information (P.230) Local Name (P.231) Company Logo (P.231) Machine Password (P.231) Line 1 to 3 - Company Logo (P.231) G3 Line 1 to 3 - Fax ID (P.231)
Page 124: Folder Service Settings
5 Tools Folder Service Settings Folder Service Settings (P.239) Files Retrieved By Client (P.239) File Display Default (P.239) Orientation for Stored Print Jobs (P.239) Print & Delete Confirmation Screen (P.239) Convert Custom Size to Standard Size (P.239) Standard Size Threshold Value (P.239) Internet Fax to Internet Fax (P.239) Internet Fax to E-mail (P.239) Quality/File Size for Retrieval (P.240)
Page 125: Web Browser Setup
Tools Menu List Web Browser Setup Web Browser Setup (P.250) Web Applications Version (P.250) Delete Persistent Cookie Upon Closing (P.250) Clear Cache Upon Closing (P.250) Use Cache (P.250) Accept Cookies (P.250) Use TLS1.0 (P.250) Use SSL3.0 (P.250) When SSL Certificate Verification Fails (P.250) Enable File Printing (P.251) Functional Code (P.251) Setup...
Page 126: Accounting
5 Tools Add Address Book Entry (P.263) Address Type (P.265) E-mail Address (P.265) Name (P.265) Index (P.266) Surname (P.266) Given Name (P.266) Custom Item 1 (P.266) Custom Item 2 (P.266) Custom Item 3 (P.266) S/MIME Certificate (ApeosPort Series Models Only) (P.266) Transfer Protocol (P.267) Server Name/IP address (P.267)
Page 127: Authentication/Security Settings
Tools Menu List Accounting Type (P.278) Accounting Disabled (P.278) Local Accounting (P.278) Network Accounting (P.278) Xerox Standard Accounting (P.278) Auditron Mode (P.278) Verify User Details (P.278) Customize User Prompts (P.278) Accounting Login Screen Settings (P.279) Alternative Name for User ID (P.279) Mask User ID (***) (P.279) Alternative Name for Account ID (P.279) Mask Account ID (***) (P.279)
Page 128: Common Service Settings
5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. On the [Tools] screen, select [System Settings] > [Common Service Settings]. For information on how to display the [Tools] screen, refer to "System Settings Procedure" (P.110). Select an item to set or change.
Page 129: Ntp Time Synchronization
Common Service Settings Select the time format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server.
Page 130: Power Saver Settings
5 Tools To use this feature, the [Lock Out Printer] button needs to be displayed on the right side of the Services Home screen. For information on how to display the [Lock Out Printer] button on the Services Home screen, refer to "Customizing the Button Layout"...
Page 131 Common Service Settings Last operation on the machine Low Power mode Sleep mode For more information on the setting procedure, refer to "Power Saver Mode" (P.25). Note • You cannot configure the machine not to switch to the Low Power mode or the Sleep mode. From Last Operation to Low Power Mode Specify a time period between 1 and 240 minutes in 1 minute increments to enter the Low Power mode after the last operation.
Page 132: Audio Tones
5 Tools Audio Tones Select whether to sound an alarm when a job ends or a fault occurs. Control Panel Select Tone Set the volume to be sounded when a button on the control panel is correctly selected. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs.
Page 133: Screen/Button Settings
Common Service Settings Low Toner Alert Tone Set the volume to be sounded when the toner cartridge needs replacing. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], and [Loud].
Page 134: Default Language
5 Tools One-touch Buttons Set the number of address numbers that are assigned to the one-touch buttons. Type 1 Assigns the one-touch buttons 1 to 70 to the address numbers 0001 to 0070, and buttons M01 and M02 to the stored programming jobs 1 and 2. Type 2 Assigns the one-touch buttons 1 to 60 to the address numbers 0001 to 0060, and buttons 61 to 70, M01, and M02 to the stored programming jobs 1 and 12.
Page 135 Common Service Settings Reconfirm E-mail Recipient Select whether or not to display the screen to confirm e-mail recipients when sending e- mails. Select from [Confirmation Not Required], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. Reconfirm Fax/Internet Fax Recipient Set whether or not to display a screen to confirm fax/Internet fax recipients when sending faxes / Internet faxes.
Page 136 5 Tools Does not display the consumables status screen. When power is switched on Displays the consumables status screen at startup. When Auto Clear is activated Displays the consumables status screen when Auto Clear is executed. Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine.
Page 137 Common Service Settings Operation/ Screen Enabled Disabled Display Effect Preview Thumbnail View Tap to display the entire view Flick to switch pages Drag to switch pages Entire View Flick to switch pages Tap the previous/next previewed images to switch pages Tap to switch whether to display the page switching buttons or...
Page 138: Paper Tray Settings
5 Tools SNMP Configuration Security Warning Set whether or not to display the security warning screen when the default values of SNMP protocol's community name and authentication password are used. The warning screen is displayed when entering the System Administration mode on the control panel or on the CentreWare Internet Services.
Page 139 Common Service Settings Paper Color Set the color of paper. The paper color selected here is displayed as the paper color on the [Paper Supply] screen. Customize Paper Supply Screen Select whether or not the setting items specified in [Paper Size] under [Paper Tray Attributes] are to be displayed on the [Paper Supply] screen.
Page 140: Image Quality Adjustment
5 Tools You can assign the paper size selected here to the buttons for [Standard Size] in the [Tray 5] screen. If you frequently use non-standard size paper for copying, assigning the paper sizes to the buttons will save your time to specify the size each time. For your convenience, set the commonly used paper sizes in the upper level.
Page 141: Reports
Common Service Settings Selecting [More Text] enables the machine to easily recognize very fine print as text. Selecting [More Photo] enables the machine to easily recognize halftone images from newspapers and advertisements as photos. Background Suppression (Black Copy) Set the method of background suppression to be used when making monochrome copies. Background suppression is the function to detect the density of colors and suppress the scan of background colors when a document has background colors on colored paper.
Page 142 5 Tools Transmission Report - Job Undelivered Select whether or not to automatically print a Transmission Report - Job Undelivered. Transmission Report - Job Deleted Select whether or not to automatically print a Transmission Report - Job Deleted for a cancelled document.
Page 143: Maintenance
Common Service Settings Print when delivery fails Prints a Transmission Report (undelivered) for a transmission failure. 2 Sided Report Select whether or not to print a report on one side of the paper or both sides when printing a report/list. Activity Report - Recipient Select how the information on recipients is shown when printing an Activity Report: the first 40 characters or the last 40 characters.
Page 144: Delete All Data
This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing the operation, make sure that the operation is absolutely necessary.
Page 145: Watermark
Common Service Settings Select from [1 Crease per Side], [2 Creases per Side], [3 Creases per Side], and [No Crease]. Note • The fewer the folding lines, the stronger the formation of creases. The more the folding lines, the slower the booklet creation speed. •...
Page 146 5 Tools Default Watermark Effect Set the default type of text effect for Watermark. A text effect is not applied. Embossed When you re-copy a copied document with watermark, the text hidden in the background is printed as embossed text. Outline When you re-copy a copied document with watermark, the text hidden in the background is printed as white cutout.
Page 147: Secure Watermark
The feature may not operate properly depending on a document or conditions. For more information, contact our Customer Support Center. • Please note that Fuji Xerox is not liable for any damages caused by the use or without the use of the Secure Watermark feature.
Page 148: Secure Watermark Control
5 Tools Secure Watermark Control Set whether or not to detect a protection code embedded in a document. Secure Watermark Detection When you set [On] and copy or scan a document with a protection code embedded, the copy or scan job is canceled. Digital Codes Settings Set the passcode of the digital code and the text to embed in a document.
Page 149: Force Annotation
Common Service Settings Print Fax Set whether or not to forcibly use the Force Secure Watermark feature when printing a document received by fax. Report Set whether or not to forcibly use the Force Secure Watermark feature when printing a report/list.
Page 150 5 Tools • When a watermark and/or a print universal unique ID is specified to a document, force annotation is overlapped. The layout templates, Preset 1 to Preset 4, are provided with the machine. The printed items with the templates as follows: Preset 1 and Preset 2 The string registered on [Create Text String 1] is printed as watermark at an angle in the center of paper.
Page 151: Print Universal Unique Id (Apeosport Series Models Only)
Common Service Settings Delete Layout Template Deletes a layout template. Important • The provided layout templates, Preset 1 to Preset 4, cannot be deleted. Create Text String Register text strings for the Force Annotation feature. You can register up to eight types of strings in [Create Text String 1] to [Create Text String 8].
Page 152 • Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
Page 153 Common Service Settings • The text size of image logs differs depending on the setting of [Resolution] under [Image Log Generation]. Refer to the following table when you set the resolution. Character Resolution Remarks Size 200 dpi 6 pt Adequate level for normal document 100 dpi 14 pt...
Page 154: Notify Job Completion By E-Mail
5 Tools Assurance Level Allows you to select an assurance level, which affects whether an image log is surely transferred to a log management server, from [High] or [Low]. When [High] is set and if a image log transfer fails, up to 2000 logs are saved in the machine as untransferred log. When the number of untransferred logs saved in the machine exceeds 2000, the next job will not be executed.
Page 155: Other Settings
Common Service Settings List of Embedded Plug-ins Display the embedded plug-in name and status on the list. Other Settings You can configure other settings related to the machine. Fax Service Switches between the Fax feature and the Server Fax feature. Note •...
Page 156 5 Tools Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 ×...
Page 157 Common Service Settings Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation (mainland China) 12 × 18" SRA3 12.6 × 19.2" 13 × 18" 13 × 19" Postcard No. 3 standard envelopes Commercial #10 envelopes Monarch 7.3/4 envelopes...
Page 158 5 Tools AB series Paper size group AB series (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 ×...
Page 159 Common Service Settings AB series Paper size group AB series (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation (mainland China) 12 × 18" SRA3 12.6 × 19.2" 13 × 18" 13 × 19" Postcard No.
Page 160 5 Tools Paper size group Inch series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 × 17" 16 K (Taiwan) 16 K (Taiwan)
Page 161: Data Encryption
Common Service Settings Paper size group Inch series Loading Position Size / Orientation 12 × 18" SRA3 12.6 × 19.2" 13 × 18" 13 × 19" Postcard No. 3 standard envelopes Commercial #10 envelopes Monarch 7.3/4 envelopes DL envelopes C5 envelopes Photo 2L 4 ×...
Page 162 5 Tools Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. Select [Re-enter Encryption Key], enter the same encryption key, and then select [Save]. Select [Save]. Data Restoration The encrypted data cannot be restored in the following cases: When a problem occurs with the hard disk.
Page 163 Common Service Settings Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information. Enter an encryption key of 4 to 12 single-byte characters using alphanumeric characters.
Page 164: Software Download
5 Tools - If you lose the System Administrator's user ID and passcode, the items restricted to the service representative cannot be changed. - If you lose the passcode, our service representative cannot perform maintenance in the case when an error occurs in the machine. •...
Page 165 Common Service Settings Paused Job Handling Allows you to select the way of processing of a job left uncontrolled over the time specified in [Auto Clear]. For more information on Auto Clear, refer to "Auto Clear" (P.129). Resume Job Automatically The job is automatically resumed.
Page 166: Copy Service Settings
5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ..............................166 Preset Buttons ....................................167 Copy Defaults ....................................167 Copy Control ....................................
Page 167: Preset Buttons
Copy Service Settings Select a feature to display, and select [Save]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Repeat steps 2 and 3 as required. Select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen.
Page 168: Original Type
5 Tools Select the ratio from [100%], [Auto %], and the buttons registered as Reduce/Enlarge Preset buttons. When the default value of [Paper Supply] is set to [Auto Select], [Auto %] cannot be selected for [Reduce/Enlarge]. For information on the Reduce/Enlarge Preset buttons, refer to "Reduce/Enlarge Presets" (P.173). Original Type Set the default value for [Original Type] on the [Image Quality] screen.
Page 169: Image Rotation
Copy Service Settings Edge Erase - Left Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows. This feature allows you to erase such shadows on the left edge.
Page 170: Copy Output
5 Tools Pages per Side Set the default value for [Pages per Side] in the [Copy] and [Output Format] screens. Copy Output This feature allows you to set the finishing options to output multiple copies. Select [Auto], [Collated], [Uncollated], or [Uncollated with Separators]. Set the default value for [Copy Output] in the [Copy] and [Output Format] screens.
Page 171: Copy Control
Copy Service Settings Page Numbers - Style Set the default value for [Style] displayed when [Page Numbers] is selected for [Annotations] in the [Output Format] screen. Page Numbers - Position on Side 1 and Side 2 Set the default value for [Position] displayed when [Page Numbers] is selected for [Annotations] in the [Output Format] screen.
Page 172 5 Tools Run Job Treats the read-in data as valid, and start copying the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a copy document. You can set from 1 to 999 pages. Auto Paper Off Select the tray used when [Auto Select] of [Paper Supply] in the [Copy] screen is cancelled.
Page 173: Original Size Defaults
Copy Service Settings Note • If a stamp set to [Darken] density is printed over text, the text may be unreadable. Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a comment finely.
Page 174: Annotations - Create Comments
5 Tools You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %]. Annotations - Create Comments Register text to print with [Comment] under [Annotations]. You can enter up to 64 single- byte characters. For information about how to enter characters, "Entering Text" (P.39).
Page 175: Connectivity & Network Setup
Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.303) or "E-mail Environment Settings" (P.317). If you use CentreWare Internet Services, more detailed settings are possible.
Page 176 5 Tools Parallel Port Status Select [Enabled] to use a parallel interface. Print Mode Select the printer language use on the machine. Selecting [Auto] enables the machine to automatically determine and use the most suitable language to print data received from the host device.
Page 177: Smb Client
Connectivity & Network Setup Select this when the output protocol of the print driver is in the ASCII format. Binary Select this when the output protocol of the print driver is in the BCP format. TBCP Select this when the output protocol of the print driver is in the TBCP format. Select this when the output protocol of the print driver is in the ASCII or binary format.
Page 178 5 Tools Note • [Added Port Number] cannot be configured if [Port Status] is set to [Disabled]. To configure [Added Port Number], enable port status and reboot the machine, and then configure [Added Port Number]. Bonjour Port Status Select [Enabled] to use Bonjour. Note •...
Page 179: Upnp Discovery
Connectivity & Network Setup Send E-mail Port Status Select [Enabled] when you send e-mails or Internet faxes. E-mail Notification Service Port Status Select [Enabled] when you use the E-mail Notification Service. The E-mail Notification Service notifies you of the machine status or the completion of a print job and a direct fax job by e-mail.
Page 180 5 Tools Internet Services (HTTP) Port Status Select [Enabled] to use CentreWare Internet Services. For more information about CentreWare Internet Services, refer to "CentreWare Internet Services Settings" (P.295). Port Number Enter a port number for the Internet Services from 1 to 65535. The default value is 80.
Page 181: Protocol Settings
Connectivity & Network Setup ThinPrint Port Status ® You can use the machine for print in the ThinPrint .print environment. The machine decompresses and prints the compressed print data sent from the print server. Select [Enabled] when you use ThinPrint. Port Number Enter a port number for ThinPrint from 1 to 65535.
Page 182 5 Tools TCP/IP - Common Settings Configure common settings to use TCP/IP. Primary Network When two Ethernet interfaces are used, the name of interface which works as the primary network is displayed. Note • The primary network is "Ethernet 1". You cannot set "Ethernet 2" as the primary network. •...
Page 183 Connectivity & Network Setup The address, subnet mask, and gateway address will automatically be set via RARP. DHCP/AutoIP The address, subnet mask, and gateway address will automatically be set via DHCP/ AutoIP. If the machine fails to communicate with the DHCP server, the AutoIP function is automatically enabled and an IP address (169.254.xxx.xxx) is assigned to the machine.
Page 184 5 Tools • To set the IPv4 IP addresses that the machine accepts connection from, use [IP Filtering] in CentreWare Internet Services. For more information, refer to the help of CentreWare Internet Services or refer to "CentreWare Internet Services Settings" (P.295). •...
Page 185: Machine's E-Mail Address/Host Name
Connectivity & Network Setup Note • [IPv6 - IP Filter] applies to all features using TCP/IP, such as Print, Store to Folder, Web Applications services (ApeosPort Series Models only), and CentreWare Internet Services. • To set the IPv6 addresses that the machine accepts connection from, use [IP Filtering] in CentreWare Internet Services.
Page 186: Proxy Server Settings
5 Tools Host Name Enter the host name with up to 32 single-byte characters. Important • When you use SMB, enter the first 15 letters of the host name. The host name must be up to 15 single-byte characters to identify the machine properly. Domain Name Enter the domain name with up to 64 single-byte characters.
Page 187: Ep Proxy Server Setup
Connectivity & Network Setup The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTPS Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTPS proxy server. HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server.
Page 188: Sip Settings
5 Tools HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server. HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server.
Page 189 Connectivity & Network Setup DHCP The SIP proxy server IP address and the SIP registrar server IP address will be automatically retrieved from DHCP. DHCP v6 The IPv6 address for the SIP proxy server and the IPv6 address for the SIP registrar server will be automatically retrieved from the DHCPv6 server.
Page 190 5 Tools SIP Registrar Server Setup Configure SIP registrar server settings. You can set a primary server and a secondary server. Note • You can use up to two SIP registrar servers. • Select [Cisco] for a server type. Primary Server IP Address Enter the IP address of the primary server.
Page 191: T.38 Settings
Connectivity & Network Setup Note • If you specify a specific telephone number, specify the entire telephone number such as "0312345678". Gateway Address Enter the IP address of the VoIP gateway. T.38 Settings Configure the settings for T.38. T.38 Transport Protocol Select T.38 transport protocol from [TCP] or [UDP].
Page 192 5 Tools Server Name/IP Address Enter a server name or IP address with up to 128 characters, and then select [Save]. Port Number Enter a port number from 1 to 65535. The default value is 110. Important • Do not use the numbers assigned to the other ports. Polling Interval Set the interval for checking the e-mail on the POP3 server from 1 to 120 minutes in 1 minute increments.
Page 193: Remote Authentication/Directory Service
Connectivity & Network Setup using System Data]. If you do not set remote authentication, the machine uses the user ID and passcode of the machine for authentication. SMTP AUTH Login Name Enter the user name for verification purposes at the SMTP server with up to 64 characters. SMTP AUTH Password Enter the password for verification purposes at the SMTP server.
Page 194 5 Tools Secondary Server Name/Address Enter the secondary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.
Page 195 Connectivity & Network Setup Direct Authentication User ID and password entered by a user are used for LDAP authentication. Authentication of User Attributes The user ID entered is used as an attribute specified in [Attribute of Typed User Name] to perform a search on the LDAP server.
Page 196 5 Tools Login Name Set a user name for the Address Book search and access to the directory server using [Authentication of User Attributes] method for LDAP authentication. Set this item only when authentication is required for the search for the directory service. Up to 255 characters are allowed.
Page 197 Connectivity & Network Setup Attribute Type of Surname Set the sender's family name attribute type. Up to 32 characters are allowed. Attribute Type of Given Name Set the sender's first name attribute type. Up to 32 characters are allowed. Attribute Type of E-mail Address Set the e-mail address attribute type.
Page 198: Security Settings
5 Tools SMB Server Setup Select the server specification method from [By Domain Name] and [By Domain & Server Names/IP Address]. According to the option you selected here, set [Domain Name] and [Server Name/IP Address] for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default setting for authentication.
Page 199 Connectivity & Network Setup SMTP-SSL/TLS Communication Configure the SSL/TLS communications. Disabled The machine does not communicate in SSL/TLS. STARTTLS (If Available) The machine verifies the certificate and communicates in SSL/TLS. If the verification fails, the machine does not communicate in SSL/TLS. STARTTLS The machine verifies the certificate and communicates in SSL/TLS.
Page 200 5 Tools Internet faxes that are attached with an expired certificate. Message Digest Algorithm Select a message digest algorithm. Select from [SHA-1], [MD5] and [SHA-256]. Message Encryption Method Set the encryption method for mail contents. Select from [3DES], [RC2-40], [RC2-64], [RC2- 128], [AES-128], [AES-192], and [AES-256].
Page 201 Connectivity & Network Setup - When [SHA-256] is selected: DocuWorks 8.0 or later XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. IPsec Note • This item is not displayed when Secondary Ethernet (optional) is installed on the machine. IPsec Settings Configure the IPsec settings to use encryption or signature option on the transmission of e- mail or fax.
Page 202: Certificate Revocation Retrieval Settings
5 Tools When entering an IP address, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Communicate with Non-IPsec Devices Select whether or not to communicate with non-IPSec devices. IEEE 802.1X Settings / IEEE 802.1X Settings (Ethernet 1), IEEE 802.1X Settings (Ethernet 2) Note •...
Page 203: Other Settings
Connectivity & Network Setup CRL Retrieval Time-Out Specify a time-out value to retrieve a CRL from 5 to 60 seconds in 1 second increments. Send Query to OCSP Responder With Select how to access an OCSP responder from [URL as Specified in Certificate] or [URL as Specified by Administrator].
Page 204: Print Service Settings
5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.295). The following shows the reference section for each setting. Allocate Memory..................................
Page 205: Delete Form
Print Service Settings Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - Parallel Set the receiving buffer for parallel. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - USB Set the receiving buffer for USB.
Page 206: Other Settings
5 Tools Select the print mode to delete forms. Enter the form number with the numeric keypad, and select [Confirm]. ESC/P Deletes ESC/P-K emulation forms. Form Number When you select an item to delete, you can enter the form number. Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears.
Page 207 Print Service Settings Paper Type Mismatch Set an action to take when the paper type loaded in the paper tray does not match the paper type specified when a print job is submitted. Print Prints using the paper loaded in the tray. Display Confirmation Screen A confirmation screen appears to ask whether or not to print the job.
Page 208: Banner Sheet
5 Tools Note • For print files stored in a folder such as Charge Print, Private Charge Print, Secure Print, and Sample Print, the machine resumes printing after the paper jam is cleared. Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper.
Page 209 Print Service Settings Note • Even when you select [Auto Select], the setting is automatically changed to [Select Paper Tray] when [Use Larger Size] or [Use Closest Size] is selected for [Substitute Tray] and print PostScript data. • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 210 5 Tools OCR Font Glyphs (0 x 5C) Allows you to select [Backslash] or [Japanese Yen Sign] to print 0x5C character when the OCR fonts are used. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 211: Scan Service Settings
Scan Service Settings Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. •...
Page 212: Scan Defaults
5 Tools [Original Type], [File Format], [Resolution], [Lighten / Darken], [Reduce / Enlarge], [Mixed Size Originals], and [Original Orientation]. Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation].
Page 213 Scan Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Advanced Settings] screen. The contrast setting is valid when [Color Scanning] is set to [Color] or [Grayscale]. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression This feature allows you to suppress the background color of documents.
Page 214: Searchable Text
5 Tools [Quality: Higher +2/File Size: Larger +2], [Quality: Higher +3/File Size: Larger +3], and [Quality: Maximum/File Size: Largest]. E-mail Subject Set the default value for the e-mail subject. Up to 128 characters can be entered for the subject. Store & Send Link - E-mail Subject Set the default value for the subject used when sending an e-mail to an authenticated user to notify the URL of the location to retrieve the scanned data.
Page 215: Scan To Pc Defaults
Scan Service Settings Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)]. Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service.
Page 216: Output Size Defaults
5 Tools Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time.
Page 217: Background Suppression Level
Scan Service Settings Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here. Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression].
Page 218 5 Tools Add Date to E-mail Attachment Name Set whether or not to add dates and page number after file names when E-mail is selected. The file name depends on the setting of [Filename Format] and whether or not the file name is automatically generated.
Page 219 Scan Service Settings Store & Send Link - Maximum File Size Set the maximum data size of files that can be stored for the Store & Send Link feature. You can specify the value from 1 to 200 MB in 1 MB increments. The default value is 200 MB. Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled, you can set whether or not to add an authentication user name...
Page 220: Fax Service Settings
5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • An optional component is required to use the Fax services. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
Page 221: Fax Defaults
Fax Service Settings Transmission Screen Set whether or not to display transmission status during transmission. Display Fax Line Selection Set whether or not to enable you to select a fax line (port) on the [Fax / Internet Fax] screen. Note •...
Page 222: Fax Control
5 Tools Skip Blank Pages Set the default value for [2 Sided Scanning] in the [Fax/Internet Fax] and [Layout Adjustment] screens to [2 Sided (First Page 1 Sided)]. Note • This feature is for service representative use. For more information, contact our Customer Support Center.
Page 223 Fax Service Settings Re-enter Broadcast Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Set whether or not to allow the Broadcast Send. Enter Once Only Allows the Broadcast Send. No need to re-enter the recipient. Enter Twice Allows the Broadcast Send.
Page 224 5 Tools Manual Redial List - Dial Mode Specify the destination type saved as a redial destination number. When you deselect all the check boxes, the Redial feature becomes disabled. Transmission Header Text - Polling Set whether or not to attach a transmission header to a polling file. A "polling file"...
Page 225 Fax Service Settings Select whether or not to enable the Batch Send feature. Note that a batch send is not available for manual transmissions, broadcasts, relay broadcasts, remote folder, and delayed start transmission with a specified time before the specified time. When a redial, resend, delayed start transmission job, or the Authentication feature is used and different users send to the same address, a batch send is not possible.
Page 226 5 Tools For example, when two A5 pages are received, they are printed on a single A4 sheet. However, if paper of the same paper size as the received document is specified in [Receiving Paper Size], it is printed on the specified size of paper. Depending on the sizes of the received document, two pages of the document may not be printed on one sheet of paper.
Page 227: Memory Full Procedure
Fax Service Settings The Folder Selector Setup feature allows you to classify received faxes by line type and store them in folders specified. Filename Format for Store to Folder Set the format for the filename to be generated when fax is stored to folder. When [YYYYMMDDHHMMSS] is selected, the files will be named in the order of year, month, day, hour, minute, and second.
Page 228: Fax Received Options
5 Tools Direct Fax Set whether or not to receive a fax, which is instructed using a fax driver from a computer. When you select [Disabled], the Direct Fax feature becomes unavailable. Block Inbound Faxes Set a G3 ID (fax number) from which you want to reject a fax reception. You can specify up to 50 G3 IDs.
Page 229 Fax Service Settings Telephone Number / G3 ID Enter a telephone number to be classified up to 20 digits with the numeric keypad. When you use * (wild card), the machine checks the telephone number from the first digit. For example, when you enter "03*", the documents sent from the telephone numbers beginning with "03"...
Page 230: Reduce/Enlarge Presets
5 Tools Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. • The displayed items may vary depending on the options installed. Fax Received - Line 1 to 3 Specify output tray for each line.
Page 231 Fax Service Settings Local Name Register the name of the local terminal as the local name. The local name is shown in the recipient's touch screen or Activity Report. Depending on the recipient's device, however, it may not be displayed. Specify a local name with up to 20 single-byte characters using the keyboard displayed or the numeric keypad.
Page 232: Internet Fax Control
5 Tools SIP Line - Company Logo Register the sender names for IP fax (SIP). The sender name is printed in the Transmission Header Text or Cover Page. Enter up to 60 characters using the keyboard displayed or the numeric keypad. G3 SIP Line - ID When using G3 communications, register the G3 ID for IP fax (SIP).
Page 233 Fax Service Settings Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the default value for the method of confirming that an Internet fax sent has arrived or not.
Page 234 5 Tools Transmission Header Text - Fax Transfer When forwarding received e-mail from Internet fax to fax, select whether or not to add a Transmission Header Text (start time, company logo, recipient name, G3 ID, and number of pages). Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size.
Page 235: E-Mail/Internet Fax Service Settings
E-mail/Internet Fax Service Settings E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 236 5 Tools Does not respond. Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature.
Page 237 E-mail/Internet Fax Service Settings Maximum Split Count Set the split upper limit for splitting mail. Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab.
Page 238: Address Book Settings
5 Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.110). Select an item to set or change.
Page 239: Folder Service Settings
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [System Settings] > [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.110). Select an item to set or change.
Page 240 5 Tools Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].
Page 241: Job Flow Service Settings (Apeosport Series Models Only)
Job Flow Service Settings (ApeosPort Series Models Only) Job Flow Service Settings (ApeosPort Series Models Only) In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server.
Page 242: Media Print Service Settings
5 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] screen. When the USB Memory Kit (optional) is installed in the machine, you can import and print document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).
Page 243: Stored File Settings
Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [System Settings] >...
Page 244 5 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
Page 245 Stored File Settings File Name: Ascending Prints files in ascending order by file name. File Name: Descending Prints files in descending order by file name.
Page 246: Web Applications Service Setup (Apeosport Series Models Only)
It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
Page 247 Web Applications Service Setup (ApeosPort Series Models Only) 1) Click [SSL/TLS Settings]. 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].
Page 248: Server Setup
5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the Services Home screen. For information on changing the buttons on the Services Home screen, refer to "Customizing the Control Panel"...
Page 249: Other Settings
Web Applications Service Setup (ApeosPort Series Models Only) Description Enter the description of the access destination with up to 128 single-byte characters. Use User ID - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine.
Page 250: Web Browser Setup
Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, a Fuji Xerox manufactured web application (sold separately) is required. For more information, contact our Customer Support Center.
Page 251 Web Browser Setup Enable File Printing Specify whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server. Functional Code Set the functional code as necessary when you use the ApeosPort cooperational services. Specify the value between 0 and 65535.
Page 252: Setup
5 Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting.
Page 253 Setup When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.39). Check Folder Passcode Set an access restriction to permit operations for specified users only.
Page 254: Stored Programming
5 Tools Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on.
Page 255: Restrictions On Using Job Flow
Setup Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder"...
Page 256 5 Tools Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. Owner Filters job flow sheets by owner type. Target (ApeosPort Series Models only) Filters job flow sheets by target, such as scan jobs and folders.
Page 257 Setup Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
Page 258 5 Tools Send as IP Fax (SIP) Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/Fax Number] in the [Send as IP Fax (SIP)] screen.
Page 259 Setup Internet Fax Profile Select an Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval.
Page 260 5 Tools Resend Attempts Set the transmission retry count from 1 to 5. Resend Interval Set the transmission retry interval from 30 to 300 seconds. Encryption Set whether or not to encrypt the e-mail transmission. Note • To encrypt e-mail transmission, the configuration of S/MIME is required. •...
Page 261 Setup Transfer via SMB (1), Transfer via SMB (2) Specify where SMB forwarding is to be stored. [Transfer via SMB (2)] will be displayed when [Transfer via SMB (1)] is configured. Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book.
Page 262 5 Tools Auto Select A suitable paper tray is automatically selected. Trays 1 to 4, and 6 (Trays 3, 4, and 6 are optional.) Select paper from five trays. Bypass Prints on paper loaded in Tray 5. 2 Sided Printing Set the 2 sided printing option.
Page 263: Create Job Flow Sheet Keyword
Setup Delete Deletes the selected job flow sheet. Copy Creates a duplicate of the selected job flow sheet. You can create a new job flow sheet based on the duplicate. The procedure of creation is the same as creation of a new job flow sheet. For more information, refer to "Create New Job Flow Sheet"...
Page 264 5 Tools Press a speed dial to register. Note • Select [ ] to display the previous screen or ] to display the next screen. • Entering a speed dial number with the numeric keypad displays the specified number at the top of the column. Select [Address Type].
Page 265: Address Type
Setup Index Password Transfer Protocol Port Number Server Name/IP Address Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: Address Type Delay Start Fax Number Remote Folder Name F Code Index Relay Broadcast Starting Rate Billing - Day Time Resolution Billing - Night Time...
Page 266: Given Name
5 Tools For information about how to enter characters, refer to "Entering Text" (P.39). Index You can register a single alphanumeric index character for use as a keyword when listening the registered recipients in alphabetical order. For information about how to enter characters, refer to "Entering Text" (P.39). Surname Enter a recipient surname with up to 32 single-byte characters.
Page 267 Setup Transfer Protocol Set the transfer protocol. You can select either [FTP] or [SMB]. Server Name/IP address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important •...
Page 268: Fax Number
5 Tools Fax Number Enter a fax number with up to 128 digits. For information about how to enter characters, refer to "Entering Text" (P.39). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book.
Page 269: Delay Start
Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.128). Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder.
Page 270: Create Fax Group Recipients
5 Tools Note • If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save]. Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight).
Page 271: Add Fax Comment
Setup Note that recipients to be added to a group must be registered in the speed dials on the Address Book. Note • Even when the speed dial number of fax recipients (address book entries) are included in a group, the machine does not send faxes to the recipients if their address types are set to [E-mail] or [Server].
Page 272: Paper Tray Attributes
5 Tools Paper Tray Attributes Set a paper size and a paper type load in each tray. Refer to "Paper Tray Attributes" (P.138).
Page 273: Accounting
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.385). The following shows the reference section for each setting. Create/View User Accounts ...............................273 View Accounts....................................276 Reset User Accounts ..................................277...
Page 274: User Name
5 Tools Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text"...
Page 275 Accounting Select a feature to restrict. To set account limits, select [Change Account Limit], and then enter the maximum number of pages with the numeric keypad. Feature Access Set access restrictions on features. Free Access The feature is not restricted. No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service.
Page 276: View Accounts
5 Tools The following authorities are given: - Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information - Create, delete, change, and view accounting - Change an Alternative Name for Account ID or Mask Account ID - Print an Auditron Report for each user Add This User to Authorization Group Allows you to select an authorization group for a user.
Page 277: Reset User Accounts
Accounting Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Authentication] of [Authentication/Security Settings].
Page 278: System Administrator's Meter (Copy Jobs)
5 Tools System Administrator's Meter (Copy Jobs) You can check or reset the total impression copied using the System Administration mode on the screen. The total impressions are counted up to 9,999,999 pages. Note • This item does not appear when [Network Accounting] is selected in [Accounting Type]. Accounting Type You can select whether or not to use the Accounting feature.
Page 279: Accounting Login Screen Settings
Accounting Prompts users to enter both their user ID and Account ID. Display User ID Prompt Only Prompts users to enter their user ID only. Display Account ID Prompt Only Prompts users to enter their Account ID only. Display No Prompts Does not prompt users to enter their user ID or Account ID.
Page 280: Fax Billing Data
• The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
Page 281 Accounting Note • While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine. Important • If a device connected does not match the device selected in [Accounting/Billing Device], an error occurs.
Page 282 5 Tools This feature is available for Card Activated - Cumulative, and Card Activated - Subtractive. Important • Some of the products listed above may not be available for this feature depending on the types and settings. For information on the products available for this feature and on how to change the settings, contact our Customer Support Center.
Page 283: Authentication/Security Settings
Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.385). The following shows the reference section for each setting. System Administrator Settings ..............................283 Authentication....................................284 Allow User to Disable Active Settings............................292...
Page 284: Authentication
5 Tools Set the passcode after setting the system administrator's user ID. You can set the passcode from 4 to 12 characters. For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.289). Select [System Administrator's Passcode]. Select [New Passcode].
Page 285: Access Control
Authentication/Security Settings Access Control Allows you to restrict access to the machine or each service. Once the access control is enabled, user authentication is required to use the machine or the services. Important • When a user is authenticated by a remote authentication server (except ApeosWare Authentication Management or ApeosWare Authentication Agent), the authenticated user can access the services through the control panel based on the permission information obtained from the remote server.
Page 286: Create Authorization Groups
5 Tools Custom Services Restricts access to custom services on the machine. Note • This feature is available when any custom service is installed on the machine. For more information on the custom services, contact our Customer Support Center. Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs.
Page 287: User Details Setup
Authentication/Security Settings Group Name Enter a group name with up to 32 single-byte characters. Restrict Recipient Selection Method When [Only From Address Book] is selected for [Restrict Recipient Selection Method] under [Tools] > [Common Service Settings] > [Other Settings], a transmission to a recipient who is not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service.
Page 288 5 Tools User ID for Login Set whether or not to make the user ID entry field on the user login screen case-sensitive. When you select [Case Sensitive], authentication is performed using the User ID as registered (including upper and lower cases). When you select [Non-Case Sensitive], authentication is performed with case ignored even if the user ID has both upper and lower cases.
Page 289 Authentication/Security Settings When [Disabled] is selected, the owner of the smart card is verified by PIN code verification. Note • This item is displayed when the optional Extensible Customization Kit is installed. Kerberos Server Certificate Verification Set whether or not to verify the Kerberos server certificate when a user uses the Kerberos server as a remote authentication server.
Page 290 5 Tools Minimum Passcode Length Set this item when you specify the minimum number of digits allowed for a passcode. Set a value from 4 to 12 in 1 digit increments. Note • This is only applicable to login users (not applicable to the system administrator and guests). •...
Page 291 Authentication/Security Settings Set the processing to apply to successfully authenticated jobs. - To print jobs, select [Print Job]. - To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. Note • When [Save as Private Charge Print Job] is selected, the Secure Print, Sample Set, Store in Remote Folder, and Delayed Print settings specified in the print driver will be ignored.
Page 292: Allow User To Disable Active Settings
5 Tools - Select [Use When Available] to specify how to handle the job that has a user ID. To print jobs, select [Print Job]. To save jobs as Charge Print, select [Save as Charge Print Job]. To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. To delete jobs, select [Delete Job].
Page 293: Overwrite Hard Disk
Authentication/Security Settings Completed Jobs View Select from [All Job Viewing at All Times], [Require Login to View Jobs], and [No Job Viewing]. Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only]. Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
Page 294 5 Tools Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions. For more information on how to set data encryption, refer to "Data Encryption" (P.161). For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation" (P.163).
Page 295: Centreware Internet Services Settings
6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..............296 Starting CentreWare Internet Services ................298 Configuring Machine Settings Using CentreWare Internet Services....299...
Page 296: Installation Of Centreware Internet Services
6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol and a Web browser such as Internet ®...
Page 297 Installation of CentreWare Internet Services For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.298).
Page 298: Starting Centreware Internet Services
6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
Page 299: Configuring Machine Settings Using Centreware Internet Services
Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
Page 300 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Pool Server Settings Select from [Properties] Leave the default settings unchanged tab > [General Setup] because a pool server is not available for the machine. Refer to "Job Flow Service Settings (ApeosPort Series Models Only)"...
Page 301 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Select from [Properties] Allows you to enable and disable Store to tab > [Services] USB and Media Print - Text settings. EP Service Configures the EP system with an active internet connection.
Page 302 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Service Representative Select from [Properties] Allows you to restrict the operation of Restricted Operation tab > [Security] service representatives. Prevents the machine from being altered by someone impersonating our service representative. System Administrator Refer to "System Administrator Settings"...
Page 303: Printer Environment Settings
7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..........................304 Installation When Using Parallel Port ................306 Installation When Using USB Port..................309 Installation When Using TCP/IP (LPD/Port 9100)............311 Installation When Using Internet Printing Protocol (IPP).........
Page 304: Print Overview
7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable or a parallel interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
Page 305: Supported Operating Systems
Print Overview For more information on how to set up the machine using IPP, refer to "Installation When Using Internet Printing Protocol (IPP)" (P.314). Port 9100 Use Port9100 when the machine uses Port 9100. For more information on how to set up the machine using Port 9100, refer to "Installation When Using TCP/IP (LPD/Port 9100)"...
Page 306: Installation When Using Parallel Port
7 Printer Environment Settings Installation When Using Parallel Port This section describes how to install the machine using a parallel interface. The following shows the reference section for each procedure. Step 1 Preparations..................................306 Step 2 Configuration on the Machine ............................ 306 Step 3 Configuration on the Computer..........................
Page 307: Step 3 Configuration On The Computer
Installation When Using Parallel Port Enable this setting to accept a job with PJL commands. The PJL commands are independent of any printer languages. A printer language used in the data received next can be set independently of the current printer language. Auto Eject Time Set the time that the data so far received by the machine is automatically printed since data is no longer sent to the printer.
Page 308 7 Printer Environment Settings Bi-directional Communication Auto Eject Time Adobe Communication Protocol Note • The Adobe Communication Protocol can be configured when the Adobe PostScript 3 Kit (optional) is installed.
Page 309: Installation When Using Usb Port
Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations ..................................309 Step 2 Configuration on the Machine.............................309 Step 3 Configuration on the Computer ..........................310 CentreWare Internet Services Setting Items.........................310 Step 1 Preparations...
Page 310: Step 3 Configuration On The Computer
7 Printer Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports"...
Page 311: Installation When Using Tcp/Ip (Lpd/Port 9100)
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations ..................................311 Step 2 Configuration on the Machine.............................311 Step 3 Configuration on the Computer ..........................312 CentreWare Internet Services Setting Items.........................312 Step 1 Preparations...
Page 312: Step 3 Configuration On The Computer
7 Printer Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
Page 313 Installation When Using TCP/IP (LPD/Port 9100) Receiving buffer size for Port9100 ([Properties] > [General Setup] > [Memory Settings] > [Port 9100]) Port Settings IP Mode Host Name IPv4 - IP Address Resolution - Port Settings - IP Address - Subnet Mask - Gateway Address IPv6 - Enable Manual Address...
Page 314: Installation When Using Internet Printing Protocol (Ipp)
7 Printer Environment Settings Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations..................................314 Step 2 Configuration on the Machine ............................ 314 Step 3 Configuration on the Computer..........................
Page 315: Step 3 Configuration On The Computer
Installation When Using Internet Printing Protocol (IPP) Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address.
Page 316 7 Printer Environment Settings...
Page 317: 8 E-Mail Environment Settings
8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. E-mail Overview ..........................
Page 318: E-Mail Overview
8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Status notifications such as consumables) Job Completion Notice Note •...
Page 319: Preparations
Preparations Notify the Completion of Jobs by E-mail When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail. For more information, refer to the help of the print driver. Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail.
Page 320 8 E-mail Environment Settings Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 SMTP AUTH If an SMTP server login name requires authentication, specify an password authentication user Δ Δ Δ Δ Δ Δ name.
Page 321: Installation Procedures
Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP .........................321 Step 2 Configuring E-mail Environment ..........................322 CentreWare Internet Services Setting Items.........................323 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.
Page 322: Step 2 Configuring E-Mail Environment
8 E-mail Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
Page 323: Centreware Internet Services Setting Items
Installation Procedures For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name" (P.185) When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.191). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...
Page 324 8 E-mail Environment Settings Receiving Protocol Domain Filtering S/MIME Settings...
Page 325: Scanner Environment Settings
9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. •...
Page 326: Scan Service Overview
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) (ApeosPort Series Models only) Store to USB Job Flow Scanning (ApeosPort Series Models only) Scan to My Folder (ApeosPort Series Models only) Store &...
Page 327 Scan Service Overview Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to My Folder (ApeosPort Series Models Only)"...
Page 328: Configuration Of Store To Folder
9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 328 Step 2 Registering a Folder ...............................
Page 329: Step 2 Registering A Folder
Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
Page 330: Configuration Of Scan To Pc
9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations..................................330 Step 2 Enabling Port and Setting up TCP/IP......................... 331 Step 3 Configuration on the Computer..........................
Page 331: Step 2 Enabling Port And Setting Up Tcp/Ip
Configuration of Scan to PC Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine.
Page 332: Step 3 Configuration On The Computer
9 Scanner Environment Settings For information on how to set an IP address, refer to "Protocol Settings" (P.181). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
Page 333: Configuration Of Store To Usb
Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ...........................333 Step 2 CentreWare Internet Services Setting Items......................333 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory...
Page 334: Configuration Of Network Scanning (Job Template Scanning)
9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations..................................334 Step 2 Enabling Ports and Setting up TCP/IP ........................334 Step 3 Configuring the SNMP Port ............................
Page 335: Step 3 Configuring The Snmp Port
Configuration of Network Scanning (Job Template Scanning) 3) Select [SNMP], and then select [Change Settings]. 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
Page 336 9 Scanner Environment Settings Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet. The communication fee shall be borne by you.
Page 337: Configuration Of Scan To My Folder (Apeosport Series Models Only)
Configuration of Scan to My Folder (ApeosPort Series Models Only) Configuration of Scan to My Folder (ApeosPort Series Models Only) This section describes how to configure the machine to use the Scan to My Folder service. The following shows the reference section for each procedure. Step 1 Preparations ..................................337 Step 2 Enabling SMB Port and Setting up TCP/IP........................337 Step 3 Configuring Remote Authentication ..........................338...
Page 338: Step 3 Configuring Remote Authentication
9 Scanner Environment Settings Note • You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services" (P.299). Display the [Tools] screen. 1) Press the <Log In/Out> button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
Page 339: Step 4 Configuring Scan To My Folder
Configuration of Scan to My Folder (ApeosPort Series Models Only) When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the Services Home screen.
Page 340 9 Scanner Environment Settings For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.298). Enable the feature of the Scan to My Folder 1) Click the [Properties] tab. 2) Click [Services]. 3) Click [Scan to My Folder]. 4) Click [General].
Page 341: Step 5 Configuration On The Computer
Configuration of Scan to My Folder (ApeosPort Series Models Only) Accessing the destination computer both by the user authentication and by the domain information used when logged in to the machine 1) Select the [Authenticated User and Domain] check box for [Login Credentials to Access the Destination].
Page 342: Configuration Of Job Flow Sheets
9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP ........................342 Step 2 Configuring the SNMP Port ............................
Page 343: Step 2 Configuring The Snmp Port
Configuration of Job Flow Sheets For information on how to set an IP address, refer to "Protocol Settings" (P.181). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
Page 344: Configuration Of Store & Send Link
9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
Page 345: Device Information
Configuration of Store & Send Link Message Attachment Device Information Signature For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.
Page 346: Configuration Of Store To Wsd
9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations..................................
Page 347: Step 3 Confirmation On The Computer
Configuration of Store to WSD Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports"...
Page 348 9 Scanner Environment Settings...
Page 349: Using Ip Fax (Sip)
10 Using IP Fax (SIP) This chapter describes the settings to use the services via IP fax (SIP) on the machine. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. IP Fax (SIP) Overview .......................
Page 350: Ip Fax (Sip) Overview
10 Using IP Fax (SIP) IP Fax (SIP) Overview IP Fax (SIP) is a fax feature that sends and receives document data via the IP network of a corporation (the intranet). The IP Fax (SIP) complies with ITU-T Resolution T.38. Because the IP Fax (SIP) uses the existing IP network for communications, you can reduce the telecommunications costs compared to a conventional G3 fax machine that uses the public telephone line.
Page 351: Installation Procedures
Installation Procedures Installation Procedures This section describes the configuration procedures to use the IP Fax (SIP) feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP .........................351 Step 2 Configuring the SIP User Name...........................352 Step 3 Configuring Fax Environment ............................352 Step 4 Configuring the SIP Server............................353 Step 5 Registering the VoIP Gateway .............................354...
Page 352: Step 2 Configuring The Sip User Name
10 Using IP Fax (SIP) For information on how to print a configuration report, refer to "Print Reports" (P.90). Step 2 Configuring the SIP User Name This section describes the configuration procedures of the SIP user name on the machine. Note •...
Page 353: Step 4 Configuring The Sip Server
Installation Procedures 3) Select [Tools] on the Services Home screen. Set items displayed on the [Fax/Internet Fax] screen. 1) Select [Fax Service Settings]. 2) Select [Screen Defaults]. 3) Configure the required settings, and then select [Save]. For information on the screen default, refer to "Screen Defaults" (P.220). Set the default settings of the Fax feature.
Page 354: Step 5 Registering The Voip Gateway
10 Using IP Fax (SIP) 2) Select [SIP settings]. 3) Select [Enable SIP Server], and then select [Change Settings]. 4) Select [Yes], and then select [Save]. 5) Select [SIP Server IP Address Resolution], and then select [Change Settings]. 6) Select a method to obtain SIP server IP address, and then select [Save]. 7) Select [SIP Proxy Server Setup], and then select [Change Settings].
Page 355 Installation Procedures 5) Select [ID], and then select [Change Settings]. 6) Specify an ID, and then select [Save]. 7) Select [Gateway Address], and then select [Change Settings]. 8) Specify the IP address of the VoIP gateway, and then select [Save]. 9) Select [Save].
Page 356 10 Using IP Fax (SIP)
Page 357: 11 Using The Internet Fax Service
11 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • An optional component is required to use the Fax services. For more information, contact our Customer Support Center. Internet Fax Overview......................
Page 358: Internet Fax Overview
11 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
Page 359 Preparations Internet Internet Fax Direct Item Description SMTP POP3 SMTP Configure S/MIME. Δ Δ Δ S/MIME settings Required Δ Set as required Not supported *1 : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] >...
Page 360: Installation Procedures
11 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 360 Step 2 Configuring E-mail Environment..........................
Page 361: Step 2 Configuring E-Mail Environment
Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
Page 362: Step 3 Testing The Internet Fax
11 Using the Internet Fax Service When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.191). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...
Page 363: 12 Using The Server Fax Service
12 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. Server Fax Overview........................
Page 364: Server Fax Overview
12 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Page 365: Installation Procedure
Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................365 Step 2 Setting the Server Fax Feature.............................366 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
Page 366: Step 2 Setting The Server Fax Feature
12 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
Page 367 Installation Procedure When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.322). The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings.
Page 368 12 Using the Server Fax Service...
Page 369: Encryption And Digital Signature Settings
13 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview ..............370 Configuration of HTTP Communications Encryption..........372 Configuration of Encryption using IPsec................374 Configuration of E-mail Encryption/Digital Signature..........
Page 370: Encryption And Digital Signature Overview
13 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A self-signed certificate created by CentreWare Internet Services (The valid period can be specified from1 to 9,999 days.) A certificate issued by another CA...
Page 371: Encryption And Digital-Signature Features For Scan Files
Encryption and Digital Signature Overview Note • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications). Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.
Page 372: Configuration Of Http Communications Encryption
13 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Installation Overview.................................. 372 Step1 Configuration on the Machine ............................. 372 Step2 Configuration on the Computer........................... 373 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: Configuration on the Machine...
Page 373: Step2 Configuration On The Computer
Configuration of HTTP Communications Encryption 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Certificate] button. 5) Select [Self-Signed Certificate] and then click the [Continue] button. 6) Set [Digital Signature Algorithm] as necessary.
Page 374: Configuration Of Encryption Using Ipsec
13 Encryption and Digital Signature Settings Configuration of Encryption using IPsec This section describes how to encrypt communications using IPsec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPsec)".
Page 375: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPsec Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
Page 376: Step3 Configuration On The Computer
13 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.
Page 377: Configuration Of E-Mail Encryption/Digital Signature
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. The following shows the reference section for each procedure. Installation Overview ..................................377 Step1 Configuration on the Machine............................377 Step2 Configuration on Sender and Recipient ........................379 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer...
Page 378 13 Encryption and Digital Signature Settings Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.
Page 379: Step2 Configuration On Sender And Recipient
Configuration of E-mail Encryption/Digital Signature Select an encryption method for the e-mail message body from [3DES], [RC2-40], [RC2- 64], [RC2-128], [AES-128], [AES-192], or [AES-256] when you send an e-mail from the machine. Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book.
Page 380 13 Encryption and Digital Signature Settings When source is the machine and destination is another multifunctional machine The device certificate of another multifunctional machine must be registered on the machine. And the device certificate of the machine must be registered on another multifunctional machine.
Page 381: Configuration Of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note •...
Page 382 13 Encryption and Digital Signature Settings For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.372). Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.298).
Page 383: Step2 Configuration On The Computer
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) Select the setting for DocuWorks signature from [Do not add signature], [Always add signature], or [Select during send]. DocuWorks Signature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from [SHA-1] or [SHA-256].
Page 384 13 Encryption and Digital Signature Settings...
Page 385: Authentication And Accounting Features
14 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 386: Overview Of Authentication And Accounting Feature
14 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. Types of User ....................................
Page 387: Access Control
Overview of Authentication and Accounting Feature System Administrator The same authority as a system administrator is given except for the following operations: Operate folders Operate job flows sheets Change the passcode of the system administrator Account Administrator The following authorities are given: Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information Create, delete, change, and view accounting...
Page 388: Types Of Authentication
14 Authentication and Accounting Features Account Limit for All User When using authentication mode, you can restrict the access to the machine and the use of each service. User authentication is needed to use this feature. For more information, refer to "Access Control" (P.285). Device Access Allows you to prohibit the operation of buttons on the control panel.
Page 389: Types Of Account Administration
Overview of Authentication and Accounting Feature • When you register user information on a remote authentication server, use up to 32 single-byte characters for a user ID and up to 128 single-byte characters for a password. Note, however, that up to 32 single-byte characters are allowed for an SMB authentication password.
Page 390: Authentication And Accounting Relationship
14 Authentication and Accounting Features Network Accounting Network Accounting performs account administration using user information managed by a remote service. In Network Accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. Note •...
Page 391: Jobs Manageable By Account Administration
Overview of Authentication and Accounting Feature *1 : When [Login Type] is [Login to Remote Accounts] and [Authentication System] is not set to [Authentication Agent], [Accounting Type] is automatically set to [Accounting Disabled]. Accounting, however, can be performed with ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately).
Page 392 14 Authentication and Accounting Features The following table shows the fax jobs and the information that can be managed for each fax job. Services (Jobs) Target User Managed Items Send as Fax Automatic Send Login user Transmissions/pages, charging units Manual Send (Call- in, Call-out) Receive Fax/Print Automatic...
Page 393 Overview of Authentication and Accounting Feature Restriction on Using the Accounting feature on Fax Jobs: Note the following conditions when you use the Accounting feature on fax jobs. - Sending files from different user accounts to the same destination is not counted as a batch send.
Page 394: Services Controlled By Authentication
14 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
Page 395 Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available *1 : The restriction is available with ApeosWare Device Management (sold separately) or ApeosWare Portal Service (sold separately).
Page 396 14 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available * : You can select features available for each user.
Page 397: Authentication For Job Flow Sheets And Folders
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, and folders. Creating / Using Job Flow Sheet...............................397 Creating / Using Folder................................398 Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.
Page 398: Creating / Using Folder
14 Authentication and Accounting Features Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations Creator of Job Flow Sheet Manageable User Available Operations Login User Edit, Display, Copy, Delete, Creator / System Administrator Select, Run...
Page 399: When The Authentication Feature Is Enabled
Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Note • When the Authentication feature is enabled, the following users can use the folders. - A login user and a system administrator when [Login Type] is set to [Login to Local Accounts]. - A login user besides guest user when [Login Type] is set to [Login to Remote Accounts].
Page 400: Configuration For Authentication
14 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview.................................. 400 Enabling Authentication................................400 Changing the Default Authorization Group Settings......................403 Creating an Authorization Group ............................
Page 401 Configuration for Authentication Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
Page 402 14 Authentication and Accounting Features Select [Login to Remote Accounts], and then select [Save]. For more information on the authentication method, refer to "Login Type" (P.284). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].
Page 403: Changing The Default Authorization Group Settings
Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
Page 404 14 Authentication and Accounting Features For more information on the authorization group settings, refer to "Create Authorization Groups" (P.286). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 405: Configuration For Ic Card Reader (Optional)
Two types of IC Card Reader are supported by the machine. Each IC Card Reader supports following smart card types. When using IC Card Reader ® MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...
Page 406: Step 3 Registering Smart Card Information
14 Authentication and Accounting Features Select [Tools] on the Services Home screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [User Details Setup]. Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close].
Page 407: Configuration For Account Administration
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type............................407 Step 2 Registering User Information ............................407 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
Page 408 14 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a user ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information on the service access, refer to "Service Access" (P.274). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
Page 409: User Authentication Operations
User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ...............................409 Changing Passcode..................................410 Authenticating Login Users There are two methods to authenticate login users: using the control panel of the machine...
Page 410: Changing Passcode
14 Authentication and Accounting Features Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Kerberos Server Certificate Verification" (P.289). When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader.
Page 411: 15 Problem Solving
15 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ......................... 412 Machine Trouble ........................413 Image Quality Trouble......................418 Trouble during Copying......................424 Trouble during Printing......................427 Trouble during Faxing......................429 Trouble during Scanning......................437 Network-related Problems......................
Page 412: Troubleshooting
15 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.413). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
Page 413: Machine Trouble
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
Page 414 15 Problem Solving Symptom Cause Remedy Unable to print, or Is a message displayed on the Follow the instructions displayed to resolve unable to copy. touch screen? the problem. If the machine and a The setting of bi-directional communication computer are connected with is enabled by the factory default.
Page 415 Machine Trouble Symptom Cause Remedy Although you Did you turn on the machine Press the <Job Status> button to cancel the have not sent a after you turned on the client print job. print job, machine? Note • When you turn on the machine, make "Printing"...
Page 416 15 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.49). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
Page 417 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.
Page 418: Image Quality Trouble
15 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
Page 419 Image Quality Trouble Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in the User skewed. Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
Page 420 15 Problem Solving Symptom Cause Remedy Black dots are The drum cartridge has Replace the drum cartridge with a new one. printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)" (P.66). Black lines are The drum cartridge has Replace the drum cartridge with a new one.
Page 421 Image Quality Trouble Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with new one. smudges when Refer to "Loading Paper" (P.49). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not fused. Refer to "Loading Paper"...
Page 422 15 Problem Solving Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the Refer to "Loading Paper in Tray 5 (Bypass)" (P.51). settings on the print driver.
Page 423 Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the paper Adjust the horizontal and vertical paper are printed at an tray are not set in the correct guides to the correct positions. angle. positions. Refer to "Loading Paper" (P.49).
Page 424: Trouble During Copying
15 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 425: The Copy Result Is Not What Was Expected
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 426: Unable To Print
15 Problem Solving Symptom Cause Remedy The copy is The document is not loaded Load the document correctly. misaligned or correctly. Refer to "3 Copy" > "Copying Procedure" in the User skewed. Guide. The document guides on the Load the document correctly, and align the document feeder are not set document guides to the document.
Page 427: Trouble During Printing
Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
Page 428: The Print Result Is Not What Was Expected
15 Problem Solving The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Outputs are not The Finisher is not installed. The Finisher is required to staple.
Page 429: Trouble During Faxing
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.444). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 430 15 Problem Solving Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external (general fax) number, an external access access number such as "0" may be registered number is appended.
Page 431 Trouble during Faxing Symptom Cause Remedy Unable to The Authentication/ When the Authentication/Accounting feature communicate (IP Accounting feature is being is used and you send a fax directly from the fax (SIP)) used and the fax is being sent computer, you must set the user ID and directly from the computer.
Page 432 15 Problem Solving Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
Page 433: Receiving Problems
Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
Page 434 15 Problem Solving Symptom Cause Remedy Unable to The machine is turned off. The machine cannot receive a fax when communicate (IP turned off. Turn the machine on. fax (SIP)) The machine is in the System The machine cannot receive a fax in the Administration mode.
Page 435 Trouble during Faxing Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
Page 436 15 Problem Solving Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split into document was enlarged for Receipt feature and a border limit value for multiple pages.
Page 437: Trouble During Scanning
Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Note • The Scan features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy.
Page 438: Unable To Import Scanned Documents To The Computer
15 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find the The machine is not turned on. Switch the main power and power on. scanner.
Page 439: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.
Page 440: The Image Is Not What Was Expected
15 Problem Solving Symptom Cause Remedy Unable to send The SMB port number is Check the destination server, the router data over the blocked. between the machine and the server, virus network. scanning software on the destination server, and firewall to confirm whether the SMB port is blocked or not.
Page 441 Trouble during Scanning Symptom Cause Remedy The image is too The scan density is set to Adjust the scan density. dark, or too light. [Darken] or [Lighten]. Refer to "5 Scan" > "Advanced Settings" in the User Guide. The setting for [Original Type] Select the image quality appropriate for the is inappropriate for the document.
Page 442: Network-Related Problems
15 Problem Solving Network-related Problems This section describes how to resolve network related problems. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of is set to [On], the number of machines cannot be searched [AutoMaster Mode] of SMB.
Page 443: Centreware Internet Services Problems
Network-related Problems When print result is not what was expected Cause Check point Remedy Selected printer language on Confirm the selected printer Select the printer language on the machine does not match language on the machine and the machine to match the print the printer language of the the printer language of the data.
Page 444: E-Mail Features Problems
15 Problem Solving Symptom Remedy The [Refresh] button is not Are you using a specified browser? functioning. Refer to "Installation of CentreWare Internet Services" (P.296) to confirm whether your browser is supported. Selecting the menu on the left frame does not update the right frame contents.
Page 445: Internet/Intranet Connection Problems
Network-related Problems Symptom Remedy Cannot transmit e-mail (E-mail Is the E-mail address for the machine configured? Notification Service, Internet Is [E-mail Notification Service] set to [Enabled]? (For E-mail Fax, and E-mail). Notification Service). Is [Send E-mail] set to [Enabled]? Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification Service) Confirm the settings on the [Properties] tab of CentreWare...
Page 446 15 Problem Solving Cause Remedy The address of the address Confirm whether only addresses that do not use a proxy server that does not use a proxy are set. Even if addresses not through a proxy server are server is incorrect. specified using the FQDN, if a server is directly accessed using its IP address, the registered server is not excluded.
Page 447: Ipv4 And Ipv6 Connection Problems
Network-related Problems Cause Remedy When the proxy server access Set the user name and password on the machine that allow requires authentication, you connection to the proxy server. cannot connect to the server because the user name or password is incorrect. IPv4 and IPv6 Connection Problems The possible causes and remedies for problems when using an IPv4 or IPv6 address are as follows:...
Page 448 15 Problem Solving Unable to print using an IPv6 address Symptom Remedy On an IPv6 network without a Register the computer name of the machine on the "hosts" file stored on the computer running Windows OS that supports IPv6. DNS server, a computer running Windows OS that For example, register in the following file: supports IPv6 cannot be...
Page 449 Network-related Problems Symptom Remedy When the Web Applications In an IPv6 environment, use a DNS server and specify a remote service such as DocuShare is service's destination URL using the FQDN. used, you cannot correctly specify the destination URL using the IPv6 address. Example: http://[ipv6:2001:db8::1] IPv6 addresses are not...
Page 450: Media Print - Text Trouble
15 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option or Text] is not Memory Kit (optional) is not disconnect the USB cable, and then securely...
Page 451: Error Code
Error Code Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
Page 452 15 Problem Solving Error Code Cause and Remedy 003-702 [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-703 [Cause] The Calibration Chart is not detected correctly.
Page 453 Error Code Error Code Cause and Remedy 003-795 [Cause] When enlarging/reducing a scanned document to the paper size specified, the reduction/enlargement ratio exceeds the allowed range. [Remedy] Take one of the following measures: Manually enter a reduction/enlargement ratio. Change the paper size. 005-275 [Cause] An error occurred in the document feeder.
Page 454 15 Problem Solving Error Code Cause and Remedy 012-247 [Cause] Finisher malfunction 012-249 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 012-259 on the machine power. If the error still is not resolved, contact our Customer Support 012-260 Center.
Page 455 Error Code Error Code Cause and Remedy 016-220 [Cause] An error occurred in the document feeder. 016-221 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-222 on the machine power. If the error still is not resolved, contact our Customer Support 016-223 Center.
Page 456 15 Problem Solving Error Code Cause and Remedy 016-310 [Cause] An error occurred. 016-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-312 on the machine power. If the same message is displayed again, contact our Customer 016-313 Support Center.
Page 457 Error Code Error Code Cause and Remedy 016-372 [Cause] An error occurred. 016-373 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-374 on the machine power. If the same message is displayed again, contact our Customer 016-375 Support Center.
Page 458 15 Problem Solving Error Code Cause and Remedy 016-427 [Cause] The user name or password for 802.1x authentication did not match in the setting of Ethernet2. [Remedy] Confirm and correctly enter the user name or password in the setting of Ethernet2. If the error still is not resolved, check whether the network environment is set correctly.
Page 459 Error Code Error Code Cause and Remedy 016-461 [Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be able to create a new job because of a restriction resulting from the congestion of un- forwarded image logs.
Page 460 15 Problem Solving Error Code Cause and Remedy 016-510 [Cause] When using the Image Log Control feature, failed to forward the image log to the server because the forwarding rule for image logs from the server to the machine has not been set.
Page 461 Error Code Error Code Cause and Remedy 016-520 [Cause] An error occurred in the high compression hardware. [Remedy] Execute the operation again. Also change the output file format and color mode. If the problem is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 462 15 Problem Solving Error Code Cause and Remedy 016-534 [Cause] Kerberos server authentication protocol error [Remedy] The domain set on the machine does not exist on the Kerberos server, or the Kerberos server address set on the machine is invalid for connection. Check whether the domain name and the server address have been correctly set on the machine.
Page 463 Error Code Error Code Cause and Remedy 016-555 [Cause] Connection to ApeosWare Authentication Management to the database or the active directory timed out. [Remedy] Check whether you can connect from ApeosWare Authentication Management to the database or the active directory. For more information on the process, refer to the manual for ApeosWare Authentication Management.
Page 464 15 Problem Solving Error Code Cause and Remedy 016-576 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because it could not connect to the FTP server. [Remedy] Ensure that both the destination FTP server and the machine are available for network communications, by checking the following conditions: The IP address of the server is set correctly.
Page 465 Error Code Error Code Cause and Remedy 016-586 [Cause] The machine failed to delete the lock directory while transferring data using FTP of the Scan to PC service. [Remedy] Take one of the following measures: Confirm the access privilege for the server. If the lock directory (*.LCK) exists in the destination, delete it manually, and then execute the operation again.
Page 466 15 Problem Solving Error Code Cause and Remedy 016-598 [Cause] The size of an e-mail page exceeds the maximum message size because of page splitting. 016-599 [Remedy] Take one of the following measures: Reduce the file size for [Quality/File Size]. Increase the value for [Maximum Split Count].
Page 467 Error Code Error Code Cause and Remedy 016-706 [Cause] The hard disk space is insufficient because the number of Secure Print users exceeded the maximum limit. [Remedy] Delete unnecessary files from the machine, and delete unnecessary Secure Print users. For more information on deleting users for Secure Print files, refer to "11 Job Status" > "Printing and Deleting Stored Jobs", and on folders, refer to "6 Send from Folder"...
Page 468 15 Problem Solving Error Code Cause and Remedy 016-718 [Cause] Unable to process the PCL print data because of insufficient memory. [Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again. 016-719 [Cause] Unable to process the PCL print data because of insufficient print page buffer.
Page 469 Error Code Error Code Cause and Remedy 016-733 [Cause] Probable causes are as follows: 1)Unable to obtain the IP address (the string after "@" in the destination e-mail address) when e-mail is sent. 2)DNS server was unable to resolve the Internet address (the string after "@") by the DNS server when e-mail is sent.
Page 470 15 Problem Solving Error Code Cause and Remedy 016-749 [Cause] Probable causes are as follows: For a print job: 1) The printer language received from the print driver is unsupported by this machine. For printing of a document received by Internet Fax: 2) The printer language of the document received from the remote machine is unsupported by this machine.
Page 471 Error Code Error Code Cause and Remedy 016-757 [Cause] The passcode is incorrect. [Remedy] Enter the correct passcode. 016-758 [Cause] The division does not have permission to use the service. [Remedy] Consult your system administrator. 016-759 [Cause] The number of pages reached the maximum number of pages for this service. [Remedy] Consult your system administrator.
Page 472 15 Problem Solving Error Code Cause and Remedy 016-776 [Cause] An error occurred during image conversion processing. [Remedy] For errors occurring when forwarding with Store to Folder or Internet Fax: The image conversion processing for the part of the data may be completed. Retrieve each converted page from the folder using CentreWare Internet Services.
Page 473 Error Code Error Code Cause and Remedy 016-786 [Cause] When using the Scan feature, the machine could not write the file to the hard disk. [Remedy] Take one of the following measures: Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 474 15 Problem Solving Error Code Cause and Remedy 017-703 [Cause] The print data sent from ThinPrint.Engine exceeded the maximum size of the machine. [Remedy] Split the job, and try printing again. 017-704 [Cause] An internal error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 475 Error Code Error Code Cause and Remedy 017-729 [Cause] When the machine is used as a print job storage device, print job sending was stopped temporarily because the number of jobs in the machine exceeded the maximum receivable volume or the space for spool data was insufficient. [Remedy] Take one of the following measures: Set to spool data to the hard disk from the setting of the storage destination machine.
Page 476 15 Problem Solving Error Code Cause and Remedy 017-741 [Cause] The job flow cannot be activated. [Remedy] Take one of the following measures: Install the latest plug-in. Confirm the job flow settings. 017-742 [Cause] An error occurred while connecting to the forwarding server. [Remedy] Check the network connection and the address of the forwarding server.
Page 477 Error Code Error Code Cause and Remedy 017-760 [Cause] An error occurred in connecting to the POP3 server. Probable causes are follows. When connecting to the POP3 server by the TLS communication, the port number is incorrect. When connecting to the POP3 server by the SSL communication, an internal error occurred.
Page 478 15 Problem Solving Error Code Cause and Remedy 017-771 [Cause] An error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 017-772 [Cause] The scanned documents is completely blank. [Remedy] Take one of the following measures. Check whether the document is blank or whether the side of the document to be scanned is loaded correctly.
Page 479 Error Code Error Code Cause and Remedy 018-401 [Cause] The settings in [TCP/IP - IP Mode] and [SIP Server IP Address Resolution] or [IPv4 - IP Address Resolution] is inconsistent. [Remedy] Take one of the following measures: When [TCP/IP - IP Mode] is [IPv4 Mode] and [IPv4 - IP Address Resolution] is [STATIC], set [SIP Server IP Address Resolution] to [STATIC].
Page 480 15 Problem Solving Error Code Cause and Remedy 018-406 [Cause] The machine detects the identical IPv4 addresses when Ethernet1 and Ethernet2 are connected to different network and the setting of identical addresses is prohibited. [Remedy] Set different IP addresses to each Ethernet. When setting the same IP address to each Ethernet, contact our Customer Support Center.
Page 481 Error Code Error Code Cause and Remedy 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct.
Page 482 15 Problem Solving Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
Page 483 Error Code Error Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. Login name Login password The HTTP server name The HTTP server path name 018-561 [Cause]...
Page 484 15 Problem Solving Error Code Cause and Remedy 018-568 [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. SSL settings for the HTTP server is correct. The HTTP server name The HTTP server path name 018-569 [Cause]...
Page 485 Error Code Error Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server. 018-580 [Cause] The specified volume name does not exist on the NetWare server.
Page 486 15 Problem Solving Error Code Cause and Remedy 018-585 [Cause] The followings may be the cause: The specified folder or file is in use by another user Made a delete request to the directories or files though some of them are in use by another user Made a delete request to the directories or files though all of them are in use by another user...
Page 487 Error Code Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information.
Page 488 15 Problem Solving Error Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment Check the IPv4 address of the machine. Confirm whether the network cable is connected correctly. Check the address of the DHCP server.
Page 489 Error Code Error Code Cause and Remedy 018-717 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
Page 490 15 Problem Solving Error Code Cause and Remedy 018-728 [Cause] Authentication by the Kerberos server failed. [Remedy] Take one of the following measures: When the root CA certificate of the KDC certificate is not registered, register the root CA certificate. When the KDC certificate is revoked, update the KDC certificate of the server.
Page 491 Error Code Error Code Cause and Remedy 018-738 [Cause] The machine cannot connect to Google Cloud Print, because of a network error. [Remedy] Check that the network cable is connected properly. Also check that the environmental settings are adequate. 018-739 [Cause] An internal error occurred.
Page 492 15 Problem Solving Error Code Cause and Remedy 018-749 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query. The address search was performed with an incorrect authentication user name and password.
Page 493 Error Code Error Code Cause and Remedy 018-758 [Cause] The save location or file name of a scanned image has a problem while transferring data using SMB of the Scan to PC service. Probable cause is that the specified save location does not exist on the server.
Page 494 15 Problem Solving Error Code Cause and Remedy 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
Page 495 Error Code Error Code Cause and Remedy 018-773 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name. 2)The machine failed to transfer data using SMB of the Scan to PC service because access privilege does not set on the specified shared name when the server is Macintosh.
Page 496 15 Problem Solving Error Code Cause and Remedy 018-785 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "85" (timeout) for Address Book query. [Remedy] Change the search conditions/start position to narrow the search range, and execute the operation again.
Page 497 Error Code Error Code Cause and Remedy 018-796 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "96" (client loop detected) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-797 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Page 498 15 Problem Solving Error Code Cause and Remedy 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting...
Page 499 Error Code Error Code Cause and Remedy 021-408 [Cause] A time out error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting The subnet mask setting EP proxy server setting (For BB-Direct configuration) If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
Page 500 15 Problem Solving Error Code Cause and Remedy 021-413 [Cause] An error occurred while connecting to the EP system via the Internet. 021-416 [Remedy] Check the followings: The LAN cable connection The DNS server address settings The default gateway setting The subnet mask setting If the error still is not resolved after checking the above settings, there may be a network failure.
Page 501 Error Code Error Code Cause and Remedy 021-420 [Cause] A time out error occurred while connecting to the EP system via the Internet Failed to obtain the proxy setting. [Remedy] Check the followings: The LAN cable connection The default gateway setting The subnet mask setting The EP proxy server setting screen on CentreWare Internet Services The working condition of the HTTP proxy server in which the proxy setting file is...
Page 502 15 Problem Solving Error Code Cause and Remedy 021-424 [Cause] The URL of the proxy setting file to connect with the proxy server is incorrect while connecting to the EP system via the Internet. [Remedy] Check the EP proxy server setting screen on CentreWare Internet Services. If the error still is not resolved after checking the setting, consult your system administrator about the URL of the proxy setting file.
Page 503 Error Code Error Code Cause and Remedy 021-431 [Cause] USB connection with 3Gnet-BOX was failed. [Remedy] Check the USB cable of 3G net-BOX to see if it has come off. Connect the cable firmly if it is unplugged. If you still have the problem, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 504 15 Problem Solving Error Code Cause and Remedy 021-500 [Cause] The following operation is performed when the Auditron mode for the Fax service is enabled. While a Send Fax job is processing, another job that the Auditron mode is enabled starts.
Page 505 Error Code Error Code Cause and Remedy 021-507 [Cause] An error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings: The login user of the EP proxy server The password of the EP proxy server If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
Page 506 15 Problem Solving Error Code Cause and Remedy 021-520 [Cause] An error occurred while connecting to the EP system via the Internet. 021-521 [Remedy] Check the followings: 021-522 LAN cable connection DNS server address setting The default gateway setting The subnet mask setting Check the following for BB-Direct configuration: EP proxy server setting If the error still is not resolved after checking the above settings, there may be a network...
Page 507 Error Code Error Code Cause and Remedy 021-542 [Cause] An error occurred in the machine. 021-543 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 508 15 Problem Solving Error Code Cause and Remedy 021-574 [Cause] 3G communication by 3Gnet-BOX was failed to start because an error requiring the initialization of 3Gnet-BOX and the restart of the machine was detected. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 509 Error Code Error Code Cause and Remedy 021-750 [Cause] An error occurred during maintenance or repair request and our Customer Support Center failed. 021-751 021-770 [Remedy] Check whether the phone line is connected correctly and wait for a while, and then 021-771 execute the operation again.
Page 510 15 Problem Solving Error Code Cause and Remedy 024-702 [Cause] Paper jam occurred while [When Paper Jam Occurs] is set to [Delete Job] in [Print Service Settings]. [Remedy] Remove the jammed paper, and then try printing again. 024-703 [Cause] Unable to print because the number of booklet pages exceeds the maximum number allowed.
Page 511 Error Code Error Code Cause and Remedy 026-702 [Cause] The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact our Customer Support Center.
Page 512 15 Problem Solving Error Code Cause and Remedy 026-718 [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. [Remedy] Confirm the print data, and try printing again. 026-719 [Cause] An error occurred while operating the Store to USB service.
Page 513 Error Code Error Code Cause and Remedy 026-729 [Cause] Probable causes are as follows: 1)An error occurred during WSD communications. 2)Application other than [Windows Fax and Scan] was used to scan a document on the scanner (WSD). [Remedy] For 1), check whether the network cable is correctly connected or check the amount of available memory of the destination device.
Page 514 15 Problem Solving Error Code Cause and Remedy 027-500 [Cause] Unable to connect to the SMTP server. [Remedy] Specify the SMTP server name correctly or specify the server by using its IP address. 027-501 [Cause] A POP server error occurred. [Remedy] Execute the operation again.
Page 515 Error Code Error Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
Page 516 15 Problem Solving Error Code Cause and Remedy 027-520 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the...
Page 517 Error Code Error Code Cause and Remedy 027-529 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Contact our Customer Support Center.
Page 518 15 Problem Solving Error Code Cause and Remedy 027-548 [Cause] SMB protocol error. An invalid character was detected in the specified user name. [Remedy] Have your network administrator set the user name on the server authorized characters. To confirm the user name on the server, execute the following procedures: 1)Select [Start] >...
Page 519 Error Code Error Code Cause and Remedy 027-587 [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error.
Page 520 15 Problem Solving Error Code Cause and Remedy 027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
Page 521 Error Code Error Code Cause and Remedy 027-728 [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature.
Page 522 15 Problem Solving Error Code Cause and Remedy 027-744 [Cause] Problem with the domain name of the pool server for job templates. [Remedy] Confirm the DNS server connection and check whether the domain name is registered on the DNS server. 027-745 [Cause] DNS server address is not registered on the machine.
Page 523 Error Code Error Code Cause and Remedy 027-757 [Cause] Probable causes are as follows: 1)An error occurred while connecting the server. 2)The reliable certificate has not been registered on the machine. 3)The server addresses of the SSL server and the destination server are not same. 4)The machine tries to communicate with the server using the encryption method which is not supported on the machine.
Page 524 15 Problem Solving Error Code Cause and Remedy 027-770 [Cause] The print job has a problem. [Remedy] Submit the print job again. 027-771 [Cause] The hard disk of the server connected to the machine is full. [Remedy] Delete unnecessary data from the server. 027-772 [Cause] An error occurred during communication with the SMTP server.
Page 525 Error Code Error Code Cause and Remedy 033-313 [Cause] A communication error occurred between the machine and the fax controller. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 526 15 Problem Solving Error Code Cause and Remedy 033-502 [Cause] A response is not received for the fax. [Remedy] Confirm the recipient, and then execute the operation again. Also, confirm the recipient's machine (memory is full, machine is being maintained, or other conditions), and execute the operation again.
Page 527 Error Code Error Code Cause and Remedy 033-517 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, confirm the condition of the other machine. 033-518 [Cause] The other machine cannot correspond to reception of SUB. [Remedy] Check whether the other machine can correspond to reception of SUB, and execute the operation again.
Page 528 15 Problem Solving Error Code Cause and Remedy 033-532 [Cause] An error occurred during fax transmission. 033-533 [Remedy] Execute the operation again. If receiving, ask the sender to send again. 033-534 [Cause] The other machine does not offer a feature to print the number of document sets sent. [Remedy] Do not specify multiple sets.
Page 529 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
Page 530 15 Problem Solving Error Code Cause and Remedy 033-569 [Cause] Paper in the tray is not loaded in the direction that the received fax data can be printed. [Remedy] Load paper in Tray 5 according to the direction displayed on the screen. 033-570 [Cause] The machine was turned off during communication.
Page 531 Error Code Error Code Cause and Remedy 033-584 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Confirm the following conditions: Whether the address or fax number entered is correct Whether the network cable is connected Whether the SIP server is enabled Whether the network cable between the machine and the SIP server connected Whether the network cable between the machine and the recipient connected Whether the status of the SIP server and the recipient is available for communications...
Page 532 No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required. 033-733 [Cause] An error occurred during fax transmission.
Page 533 Error Code Error Code Cause and Remedy 033-735 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 534 15 Problem Solving Error Code Cause and Remedy 041-310 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 535 Error Code Error Code Cause and Remedy 047-213 [Cause] Detected the installation of a finisher of a different type than expected. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 536 15 Problem Solving Error Code Cause and Remedy 062-330 [Cause] An error occurred. 062-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 062-360 on the machine power. If the same message is displayed again, contact our Customer 062-362 Support Center.
Page 537 Error Code Error Code Cause and Remedy 073-211 [Cause] An error occurred in Tray 3. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 538 15 Problem Solving Error Code Cause and Remedy 093-312 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 539 Error Code Error Code Cause and Remedy 116-325 [Cause] An error occurred. 116-328 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-329 on the machine power. If the same message is displayed again, contact our Customer 116-330 Support Center.
Page 540 15 Problem Solving Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-346 on the machine power. If the same message is displayed again, contact our Customer 116-347 Support Center.
Page 541 Error Code Error Code Cause and Remedy 116-390 [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine. 116-391 [Cause] An error occurred in the machine. 116-392 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-393 on the machine power.
Page 542 15 Problem Solving Error Code Cause and Remedy 116-738 [Cause] The size and orientation of the form specified are not matched with the paper to be printed. [Remedy] Match the size and orientation of the paper with the form specified, and print again. 116-739 [Cause] The form or logo data cannot be registered because memory for the form and logo data...
Page 543 Error Code Error Code Cause and Remedy 116-780 [Cause] There is a problem with the document attached to the received e-mail. [Remedy] Check the attached document. 116-790 [Cause] Probable causes are as follows: 1)If the operator cancelled printing a document that was received using the Store Fax - Local Folder or Store Internet Fax - Local Folder feature: The first set of the document is not stapled.
Page 544 15 Problem Solving Error Code Cause and Remedy 117-348 [Cause] The unformatted SD card used in the other machine is installed. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 545 Error Code Error Code Cause and Remedy 121-325 [Cause] The machine detects unacceptable combination. The unacceptable combination are as follows: Both the USB IC card reader and the EP related equipment are used [Login to Local Accounts] is set to [Login Type] [Smart Card or Control Panel Login] is set to [When Smart Card Reader is Connected] [Remedy] Take one of the following measures: When both Smart Card and Control Panel Login are not used, the setting of [When...
Page 546 15 Problem Solving Error Code Cause and Remedy 123-310 [Cause] An error occurred in the machine. 123-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 123-312 on the machine power. If the same message is displayed again, contact our Customer 123-325 Support Center.
Page 547 Error Code Error Code Cause and Remedy 124-321 [Cause] An error occurred in the machine. 124-322 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-323 on the machine power. If the same message is displayed again, contact our Customer 124-324 Support Center.
Page 548 15 Problem Solving Error Code Cause and Remedy 124-701 [Cause] The output destination was changed because of the malfunction of the specified output tray (Side Tray). [Remedy] Contact our Customer Support Center. You can use any output trays other than the defective output tray.
Page 549: Other Errors
Error Code Error Code Cause and Remedy 127-310 [Cause] An error occurred in the machine. 127-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 127-312 on the machine power. If the same message is displayed again, contact our Customer 127-313 Support Center.
Page 550: Paper Jams
15 Problem Solving Error Code Cause and Remedy 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used. [Remedy] Take one of the following measures: Load paper available for printing the received fax document.
Page 551: Paper Jams In Cover A
If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
Page 552: Paper Jams In Cover A
15 Problem Solving Paper Jams in Cover A The following describes how to clear paper jams occurring in the Cover A. Use the green handle A1 or A2 to clear the paper jams in Cover A. Follow the instructions displayed and remove the jammed paper. This section describes the procedures to remove the jammed paper using the following handles: When using the green handle A1 ............................
Page 553 Paper Jams Push down the green handle A1 in the direction of the arrow several times to eject the paper upward. Remove the paper in the direction of the arrow. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 554: Paper Jams In Cover B
15 Problem Solving If paper is jammed at the fusing unit, pull down the green handle A2 in the direction of the arrow to open the fusing unit cover. If paper is jammed inside the fusing unit, gently remove the paper while holding down the green handle A2.
Page 555: Paper Jams In Cover C
Paper Jams Push the center of the Cover B to close it gently. If the Tray 6 is installed, put the Tray 6 back into position. Paper Jams in Cover C The following describes how to clear paper jams occurring in the Cover C. If the Tray 6 (HCF B1) is installed, gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6.
Page 556: Paper Jams In Cover E
15 Problem Solving Pull the release handle of Cover D, and open the Cover D. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Push the center of the Cover D to close it gently, and then close the Tray 5. Paper Jams in Cover E The following describes how to clear paper jams occurring in the Cover E.
Page 557: Paper Jams In Trays 1 And 2 / Trays 3 And 4 Of Two Tray Module (Optional)
Paper Jams Pull the release handle of Cover A, and open the Cover A. Pull the release handle of Cover E, and open the Cover E. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 558: Paper Jams In Tray 3 (When Tandem Tray Module (Optional) Is Installed)
15 Problem Solving Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Push the tray in gently until it stops. Paper Jams in Tray 3 (When Tandem Tray Module (Optional) is Installed) The following describes how to clear paper jams occurring in Tray 3 when the Tandem Tray Module (optional) is installed.
Page 559: Paper Jams In Tray 5 (Bypass)
Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. If paper is jammed in the paper feed section, open the inner cover and remove the paper. Push the tray in gently until it stops. Paper Jams in Tray 5 (Bypass) The following describes how to clear paper jams occurring in the Tray 5 (Bypass).
Page 560: Paper Jams In Tray 6 (Hcf B1) (Optional)
15 Problem Solving Paper Jams in Tray 6 (HCF B1) (Optional) The following describes how to clear paper jams occurring in the Tray 6 (HCF B1) (optional). This section describes the procedures to remove the jammed paper from the following locations: Paper Jams in Tray 6 Exit................................
Page 561: Paper Jams In Finisher-B1 (Optional)
Paper Jams Open the Tray 6 top cover. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the Tray 6. Close the top cover. Gently put the Tray 6 back into position. Paper Jams in Tray 6 Pull out the Tray 6.
Page 562 15 Problem Solving Paper Jams under Finisher Top Cover Push up the handle on the finisher top cover. The finisher top cover opens. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Close the finisher top cover.
Page 563: Paper Jams In C3 Finisher / C3 Finisher With Booklet Maker (Optional)
Paper Jams Close the finisher top cover. Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker (Optional) The following describes how to clear staple jams inside the finisher when the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed. Paper Jams in the Center Tray ..............................563 Paper Jams in the Finisher Transport............................563 Paper Jams at the Handle [3a] ..............................564...
Page 564: Paper Jams At The Handle [3A]
15 Problem Solving Remove the jammed paper if there is. Close the top cover of the finisher transport. Paper Jams at the Handle [3a] Open the finisher front door. Move the handle [3a] upwards (1), and remove the jammed paper (2). Note •...
Page 565: Paper Jams At The Handle [3C]
Paper Jams Move the handle [3a] upwards (1), and remove the jammed paper (2). Note • If paper is torn, check for any torn pieces of appear inside the machine. Turn the knob [3b] to the left (1), and eject the jammed paper (2).
Page 566: Paper Jams At The Handle [3D]
15 Problem Solving Open the finisher front cover. Move the handle [3c] to the left. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3c] to its original position. Close the finisher front door.
Page 567: Paper Jams At The Handle [3D] (When The Paper Is Ejected At The Output Area)
Paper Jams Move the handle [3d] to the right. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3d] to its original position. Close the finisher front door. Note •...
Page 568: Paper Jams In The Booklet Tray [4A] (For C3 Finisher With Booklet Maker)
15 Problem Solving Pull out the booklet unit [4]. Turn the knob [4a] to the left (1), and remove all the jammed paper (2). Return the booklet unit [4] to its original position. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
Page 569: Paper Jams In The Folder Unit Cd1 (Optional)
Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
Page 570 15 Problem Solving Return the handle [2a] to its original position. Close the folder unit door of the Folder Unit CD1. Note • A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open.
Page 571 Paper Jams Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d] Make sure that the machine has stopped, and open the folder unit door of the Folder Unit CD1. Pull out the Tri-fold output tray [2d] (1), and move the handle [2e] to the right (2).
Page 572 15 Problem Solving Paper Jams at the Tri-fold Output Tray [2d] and the Handle [2g] Make sure that the machine has stopped, and open the folder unit door of the Folder Unit CD1. Pull out the Tri-fold output tray [2d] (1), and move the handle [2g] to the right (2).
Page 573: Document Jams
Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder Pull up the handle of the top cover of the document feeder, and then open the top cover...
Page 574 15 Problem Solving Return the Side 2 scanner first, and then close the document feeder gently. If you could not find the document in step 5, lift the document feeder tray and remove the document. Return the document feeder tray gently. Make sure that the document is not torn, wrinkled or folded, and then load the document again following the instructions displayed on the touch screen.
Page 575: Stapler Faults
Stapler Faults Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 576: Staple Jams In Staple Cartridge (For Finisher-B1)
15 Problem Solving Staple Jams in Staple Cartridge (for Finisher-B1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher- B1 (optional). Make sure that the machine is not operating, and open the finisher front door. Grasp the handle as shown in the illustration to pull out the staple cartridge to the right, towards you.
Page 577 Stapler Faults Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place. Close the finisher front door.
Page 578 15 Problem Solving Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the C3 Finisher (optional) and the C3 Finisher with Booklet Maker (optional). Make sure that the machine is not operating, and open the finisher front door.
Page 579 Stapler Faults Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. With grasping the orange lever of the staple cartridge, push the staple cartridge into its original position until it clicks into place.
Page 580 15 Problem Solving Pull out the booklet unit. With grasping the lever of the booklet staple cartridge, push the booklet staple cartridge downward. Then, pull out the booklet staple cartridge upwards. Push down the metal part of the staple cartridge. Remove the jammed staples (1), and return the metal part pushed down in step 4 to its original position (2).
Page 581 Stapler Faults Slightly push the booklet staple cartridge upwards, and make sure that it clicks into place. Note • Return the booklet staple cartridge until ( of the booklet staple cartridge is fitted in ) of the booklet unit. Return the booklet unit to its original position. Close the finisher front door.
Page 582 15 Problem Solving...
Page 583: Appendix
16 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications ..........................582 Printable Area..........................595 Internal Fonts..........................596 Optional Components......................598 Fold Position Adjustment ....................... 601 ESC/P-K Emulation........................609 PDF Direct Print........................... 624 DocuWorks Direct Print......................
Page 584: Specifications
60 - 216 gsm Bypass Tray 56 - 216 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time <When the document glass is used> (A4 ) 3.1 seconds...
Page 585 Specifications Paper Tray Capacity Standard 1095 sheets (500 sheets x 2 trays + 95 sheets (Tray 5 (Bypass)) Optional Two Tray Module 1000 sheets Tandem Tray Module 2000 sheets HCF Kit 2000 sheets Maximum 5095 sheets (500 sheets x 2 trays (Tray 1 + Tray 2) + 2,000 sheets (Tandem Tray Module) + 95 sheets (Tray 5 (Bypass)) + 2,000 sheets (HCF)) Important •...
Page 586 16 Appendix Operating System Standard: PCL6 ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista (32 bit), ® ® Microsoft Windows Server 2008 (32 bit), ® ® Microsoft Windows 7 (32 bit), ® ® Microsoft Windows 8 (32 bit), ®...
Page 587 Specifications Connectivity Standard: Ethernet (100BASE-TX/10BASE-T), USB 2.0 Optional: Ethernet (1000BASE-T) Scan Function Type Color Scanner Original Size Same as the Basic Specifications / Copy Function Scanning Resolution 600 x 600 dpi, 400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi Scanning Halftone 10-bits input / 8-bit output for each RGB color Scanning Speed...
Page 588 ® ® Microsoft Windows 8.1 (64 bit), ® ® Microsoft Windows Server 2012 (64 bit), ® ® Microsoft Windows Server 2012 R2 (64 bit) Important • For information about the latest supported OS, refer to the Fuji Xerox Web site.
Page 589 Microsoft Windows Server 2012 R2 (64 bit), Mac OS X 10.5/10.6/10.7, OS X 10.8/10.9 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. File Format: Monochrome binary : TIFF (Compression type: MH, MMR),...
Page 590 16 Appendix Scan to E-mail Protocol: TCP/IP (SMTP) File Format: Monochrome binary: TIFF (Compression type: MH, MMR), DocuWorks (Compression type: MH, MMR), PDF (Compression type: MH, MMR, JBIG2), XPS (Compression type: MH, MMR) Gray scale/full color: TIFF (Compression type: JPEG), JPEG, DocuWorks, PDF, XPS, high-compressed DocuWorks, high-compressed PDF,...
Page 591 Specifications Operating System ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista (32 bit), ® ® Microsoft Windows Server 2008 (32 bit), ® ® Microsoft Windows 7 (32 bit), ® ® Microsoft Windows 8 (32 bit), ®...
Page 592 Paper Weight 38 - 128 gsm (2-sided: 50 - 128 gsm) Capacity 130 sheets Important • When using 80 gsm paper Feeding Speed <ApeosPort-V 5070, DocuCentre-V 5070> 55 pages/minute (A4 1-sided) <ApeosPort-V 4070, DocuCentre-V 4070> 46 pages/minute (A4 1-sided) Finisher-B1 (Optional)
Page 593 Specifications Booklet Finishing Capacity Saddle Staple: 15 sheets, Scoring: 5 sheets Paper Size Maximum: A3, 11 x 17" Minimum: A4, Letter Paper Weight Saddle Staple: 60 to 80 gsm, Scoring: 60 to 105 gsm Dimensions/Weight Width 643 x Depth 552 x Height 942 mm, 28 kg Width 643 ×...
Page 594 16 Appendix Punch Number of Holes 2/4 holes (Optional: US 2/3 holes) Paper Size A3, 11 x 17", B4, A4 , A4 , Letter , Letter , B5 , 7.25 x 10.5", 8 x 10", 8 x 10", 16K, Cover A4, 9 x 11", 215 x 315 mm, 8.5 x 13", Legal, 11 x 15", * : 3-hole punch is not applicable.
Page 595 Specifications Staple Capacity 50 sheets (90 gsm or less) Paper Size Maximum : A3, 11 x 17" Minimum : B5 , 8 × 10" Position Single stapling (Front, Back / Angled), Dual stapling (Parallel) Punch Number of Holes 2-hole / 4-hole punch or 2-hole / 3-hole punch (US Specifications) Paper Size A3, 11 x 17", B4, A4 , A4 , Letter...
Page 596 16 Appendix Side Tray (Optional) Paper Size Same as the Basic Specifications / Copy Function Paper Weight Same as the Basic Specifications / Copy Function Paper Capacity 100 sheets Important • When using 80 gsm paper Dimensions/Weight Width 274 x Depth 469 x Height 128 mm, 1 kg Space Requirement (when Width 988 x Depth 699 mm (Main Unit + HCF) connected to the main...
Page 597: Printable Area
Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. The actual printable area, however, may vary depending on the printer (plotter) control language.
Page 598: Internal Fonts
16 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the Adobe PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.628) and "HP-GL/2 Emulation"...
Page 599 Internal Fonts Outline Euro- CG Times Times New Bold fonts pean CG Times Italic Times New Bold Italic CG Times Bold Symbol Wingdings CG Times Bold Italic Line Printer Univers Medium Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Times Bold Italic...
Page 600: Optional Components
16 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description Allows you to use the center output tray as two separate trays. Exit 2 Tray Note •...
Page 601 Optional Components Product Name Description Fax Extension Board Kit 2 Adds extra facsimile lines to the machine. Note • The Fax Kit 2 is required to use this feature. Additional G3 Port Kit 2 Adds an additional G3 port to the machine that offers the Fax feature.
Page 602 16 Appendix Product Name Description Attention Light II Tells you the status of the machine such as malfunction, printing, or faxing status. Secondary Ethernet Kit Allows you to use two lines on the Ethernet interface. USB Memory Kit Directly stores data in a USB memory device when scanning. Also, allows you to print data stored with the text format, using the control panel.
Page 603: Fold Position Adjustment
Fold Position Adjustment Fold Position Adjustment This section describes how to adjust the fold position. You can adjust the fold position for each paper type, and save 10 types of adjusted values. You can assign a set type to each tray. You can adjust the fold position for single fold, booklet, C fold, Z fold, Z fold half sheet.
Page 604: Single Fold Position Adjustment
16 Appendix Select [Name], and select [Change Settings]. Enter the type name, and then select [Save]. Note • We recommend you to use a name such as "Single Fold Plain" that allows you to know what the content is. Select the fold type, and then select [Change Settings]. For details on making each fold adjustment, refer to the following sections.
Page 605: Booklet Position Adjustment
Fold Position Adjustment Select [Long at Left] or [Long at Right], and enter the value you measured in the step 5 in [Value A Before Adjustment]. Select [Adjust]. Select [Sample Printout] again. Select the tray in which you loaded paper and press the <Start> button. The sample is printed.
Page 606 16 Appendix Select the tray in which you loaded paper, select [16-Sheet Stack], and press the <Start> button. The sample is printed. Select [Close]. Check the sample printout, measuring the position misaligned amount for 2-sheet stack and 16-sheet stack. Select [Booklet Fold State (2 Sheets)]. Select the state of the fold and staple position of the printout, and enter the 2-sheet stack misalignment amount you measured in step 6...
Page 607: C Fold Position Adjustment
Fold Position Adjustment Note • When you configure settings under [System Settings] or [Setup] and then press the <Services Home> button, the screen directly goes back to the Services Home screen. C Fold Position Adjustment Adjust the C fold position. Select [C Fold - A4 ] or [C Fold - 8.5x11"...
Page 608: Z Fold Position Adjustment
16 Appendix Confirm the result of sample printout. Adjust the alignment again if necessary. (Steps 5 to 11) Select [Save]. Select [Close] until the Services Home screen is displayed. Note • When you configure settings under [System Settings] or [Setup] and then press the <Services Home> button, the screen directly goes back to the Services Home screen.
Page 609: Z Fold Half Sheet Position Adjustment
Fold Position Adjustment Select [Sample Printout] again. Select the tray in which you loaded paper, and press the <Start> button. The sample is printed. Select [Close]. Confirm the result of sample printout. Adjust the alignment again if necessary. (Step 5 to 11) Select [Save].
Page 610: Fonts
16 Appendix Enter the value you measured in step 5 in [Values A & B Before Adjustment], and the value to which to adjust in [Desired Values A & Important • Set value B so that an edge of the paper does not extend beyond a fold position of the paper.
Page 611: Esc/P-K Emulation
ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 612: Output Feature
16 Appendix Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...
Page 613: Esc/P-K Emulation Settings
ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
Page 614: Basic Settings
16 Appendix Basic Settings Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF (A4 2 Tray)) If printing from Tray 5, instruct printing and then operate the machine to start printing.
Page 615 ESC/P-K Emulation Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets.
Page 616 16 Appendix Setting Item Item Number Value Reduce/Enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % Enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
Page 617 ESC/P-K Emulation Setting Item Item Number Value 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : Head to Head : Head to Toe Important • When [Postcard] is selected for [Paper Size], [Head to Head] and [Head to Toe] cannot be selected.
Page 618 16 Appendix Setting Item Item Number Value ESCP switch Sets the position to start printing at 8.5 mm or 22 mm below the top edge of (Paper feed paper. position) [0] (Default) : 8.5 mm : 22 mm Sets the action to be executed when a CR command is received. (CR feature) [0] (Default) : Carriage return : Carriage return and linefeed...
Page 619: Magnification Table
ESC/P-K Emulation Setting Item Item Number Value Form Type Sets the form type. [0] (Default) : ESC/P-K Punching Select the position for punching holes. [0] (Default) : Off : Top : Bottom : Left : Right Number of holes Select the number of punch holes. [0] (Default) : 2 holes : 3 holes : 4 holes...
Page 620 16 Appendix 8.5 x 13" Long edge Short edge 8.5 x 11" Long edge Short edge Postcard Long edge Short edge 15 x 11" Long edge Short edge 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12"...
Page 621 ESC/P-K Emulation Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 622 16 Appendix Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 623 ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard/ Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 624: Paper Size And Number Of Printable Characters
16 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
Page 625 ESC/P-K Emulation Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
Page 626: Pdf Direct Print
This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
Page 627 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
Page 628: Docuworks Direct Print
This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
Page 629: Fonts
DocuWorks Direct Print Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.
Page 630: Pcl Emulation
16 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 631: Available Fonts
PCL Emulation Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Bold Italic Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic...
Page 632: Output Feature
16 Appendix Line Printer ITC Avant Garde Book Oblique Times Roman ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed.
Page 633: Pcl Settings List
PCL Emulation PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4...
Page 634 16 Appendix Parameter Item No. Value Orientation Set the orientation of paper. [0] (Default) : Portrait : Landscape 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : On...
Page 635 PCL Emulation Parameter Item No. Value Default font : CG Times [43] : Symbol : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer : CG Times Bold Italic [46] : Times Roman [47] : Times Italic : Univers Medium [48] : Times Bold...
Page 636: Fonts
16 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft : ISO 8859-1 Latin 1 Publishing : ISO 8859-2 Latin 2 [19] : Math 8 : ISO 8859-9 Latin 5 [20] : PS Math : ISO 8859-10 Latin 6 [21] : Pi Font...
Page 637 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
Page 638: Hp-Gl/2 Emulation
16 Appendix HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 639: Output Feature
HP-GL/2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.
Page 640: Hp-Gl/2 Emulation Settings
16 Appendix Paper Margin The paper size is set to A series paper by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper. When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
Page 641 HP-GL/2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. : A3 [4] (Default) : A4 : A5 [14] : B4 [15] : B5...
Page 642: Hard Clip Area
16 Appendix Parameter Item No. Value 2 sided printing Sets 2 sided printing. [0] (Default) : None : Head to head : Head to toe Alphanumeric Sets the font for single-byte characters. fonts For more information on fonts, refer to "Internal Fonts" (P.596). [0] (Default) : Stroke : Roman : Sans serif...
Page 643 HP-GL/2 Emulation Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, (Scaling mode) and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
Page 644 16 Appendix Parameter Item No. Value Folding/180 Specify the Z fold half sheet and whether to rotate landscape documents in degree rotation 180 degrees. [0] (Default) : None : Z fold half sheet (Right bind/Top bind) : Z fold half sheet (Left bind/Bottom bind) : None (180 degrees rotation) : Z fold half sheet (Right bind/Top bind, 180 degrees rotation) : Z fold half sheet (Left bind/Bottom bind, 180 degrees rotation)
Page 645: Printable Area
HP-GL/2 Emulation Parameter Item No. Value Pen attributes 900-915 Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. (Pen 00 denotes Item No. 900. intersects) [0] (Default) : None (No. 0-No.15) : Intersect : Round : Cut [None]...
Page 646: Auto Layout
16 Appendix Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".
Page 647 HP-GL/2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
Page 648 16 Appendix Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
Page 649 HP-GL/2 Emulation The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
Page 650 16 Appendix If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5).
Page 651 HP-GL/2 Emulation 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
Page 652 16 Appendix How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
Page 653 HP-GL/2 Emulation Examples of Combinations of Each Function The following are examples showing the print results that can be achieved by combining various functions. Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area...
Page 654 16 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
Page 655: Google Cloud Print
Google Cloud Print Google Cloud Print This section describes how to use Google Cloud Print Overview of Google Cloud Print Google Cloud Print is a cloud printing service provided by Google Inc. Google Cloud Print enables you to print documents from Gmail webmail service and Google Docs program via iOS or Android...
Page 656 16 Appendix You can configure each setting on the [Tools] screen. The following describes how to display the [Tools] screen. Press the <Log In/Out> button on the control panel. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
Page 657 Google Cloud Print Preparing Paper The machine will print out a registration paper during the procedure. Make the following settings before starting the registration. Note • When the registration is finished, restore the original settings. Log in to your machine as a system administrator. Select [Tools] on the Services Home screen.
Page 658 16 Appendix Rebooting request screen is displayed on the web browser. Click [Reboot Machine]. Click [OK] in the confirmation screen. The machine will reboot, and the settings will be reflected. Registering the Device to Google Cloud Print After the machine reboots, reload the web browser. Click [Properties] tab >...
Page 659: Checking The Device Registration Status
Google Cloud Print Enter the Google account and passcode of the user using this feature, and log in. Click [Finish printer registration]. Registering to Google Cloud Print is finished. Click [Manage your printers]. Confirm that your machine is in the list. When the registration is done, you can print from your machine by logging in to the owner's account.
Page 660: Cancelling The Registration Of The Device From Google Cloud Print
16 Appendix Note • For more information on registering, refer to Google Cloud Print help. Start a web browser, and log in to Google Cloud Print with the owner account. Google Cloud Print management page will appear. Click [Printers]. Select the machine to share, and click [Share]. On the displayed screen, enter the Google account (e-mail address) for the user who will be sharing the machine.
Page 661: Printing
Google Cloud Print Confirm that the message changes from [Registered] to [Not Registered]. Note • It may take time for Google program to complete the unregistration, depending on the environment or busyness of the network. Printing Using Android platforms or iPad/iPhone, you can print e-mails and attached files (PDF/JPEG) from Gmail webmail service, or documents from Google Docs program.
Page 662: Problems On Registering
16 Appendix Problems on Registering Symptom Cause and Remedy The message does not change to [Cause] The machine could not connect to the Internet. [Registered] even after clicking [Remedy] Check the network settings. [Properties] tab > [Connectivity] > For more information on network settings, refer to "Configuration on the [Protocols] >...
Page 663: Problems On Printing
Google Cloud Print Symptom Cause and Remedy Registration paper for Google [Cause] The machine is set to Charge Print or Private Cloud Print is not printed out. Charge Print. [Remedy] This feature cannot be used with Charge Print or Private Charge Print. Change the machine setting. [Cause] The [Register This Device to Google Cloud Print] button was clicked immediately after the [Cancel...
Page 664: Notes And Restrictions
16 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
Page 665 Notes and Restrictions Restrictions on Method of Recipient Specification The [New Recipients] and [Redial List] buttons may not be displayed when you specify a recipient for fax/Internet fax/e-mail transmission if the method of recipient specification is restricted in the System Administration mode. In this case, you cannot use the numeric keypad either.
Page 666 16 Appendix Printed Time in Force Annotation The time you specified to print a job, the time at which the print job is started inside the machine, and the time at which the job is actually printed may not be coincident with one another depending on the machine status and settings or the content of the print job.
Page 667 Notes and Restrictions A message does not appear on the touch screen if you open and close the top cover of the document feeder when the document feeder is deactivated (such as when the service to use a scanner is not selected). However, the confirmation message appears on the touch screen and the <Error>...
Page 668: Notes And Restrictions On The Use Of The Copy Feature
16 Appendix About View Image Generation It may take time for generating view images depending on the type of document. If you want to speed up the printing process or there is no need for displaying view images, you can disable the image generation setting of the print driver. Note •...
Page 669 Notes and Restrictions Text for Media Print You can use a commercially available single-slot memory card reader, but the operation is not guaranteed. When you use a multi-slot memory card reader, only one of those slots can be recognized. The slot to be used differs depending on the card readers. Some of the media and slots of memory card readers may not be used on the machine, and the operation is not guaranteed.
Page 670 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, that is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
Page 671: Notes And Restrictions On The Use Of The Scan Features
Notes and Restrictions When Using the Authentication Feature on the machine When you set the authentication information on the print driver, set the User ID up to 32 single-byte characters (16 double-byte characters). If you set the User ID using 17 double- byte characters or more, an authentication error occurs so that you cannot start printing.
Page 672 16 Appendix To prevent you from removing a USB memory device while it is being accessed, an icon showing that the removal of a USB memory device is prohibited appears on the touch screen. Be sure to remove a USB memory device from the machine after the message "Data has been transferred."...
Page 673 Notes and Restrictions - DocuWorks Viewer Light for Web 5.1 or later Note • You cannot use DocuWorks Trial edition. Use DocuWorks Viewer Light 7.0 (free distribution) contained in the Driver CD Kit. You can open High-compression PDF files with Adobe Acrobat 4.0 (PDF 1.3) or later. The Image Compression feature may not be able to scan the colors of the documents precisely due to the image processing to improve the compression ratio.
Page 674 16 Appendix Preview of Scan File The output is not rotated even when the previewed image is rotated on the screen in the following cases: - The document is output in TIFF or JPEG - The document is scanned to a folder - The document is scanned using a job flow sheet If a preview image is not what you expected, cancel the job, configure the settings, and then scan the document again.
Page 675 Notes and Restrictions When you use Internet Explorer, even if you click "To delete file, click here." in the [Document Acquisition] screen of the Store & Send Link service, file deletion may not be performed. In this case, use another browser than Internet Explorer to delete the file. Split Files You cannot select [Single File for Each Page] when using the Store to Folder or Job Flow feature.
Page 676: Notes And Restrictions On The Use Of The Fax Feature
16 Appendix Store to WSD feature requires the scanner driver included as standard in Windows Vista Service Pack 2 or later. When an appropriate operation system is installed, you can operate scan using [Windows Fax and Scan] or [From scanner or camera] in [Microsoft Paint].
Page 677 Notes and Restrictions Address Type Settings When Registering on the Address Book The following address types can be selected when you add an address to Address Book: Fax, IP Fax (SIP), Internet Fax, E-mail, and Server (FTP/SMB) When you register an address on the Address Book, select an address type in accordance with the service.
Page 678: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature
Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peer-to- peer communication with the machine for the Internet Fax Direct feature: - ApeosPort-V 5070/4070 - DocuCentre-V 5070/4070 - ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275...
Page 679 Notes and Restrictions - DocuCentre-IV C4470 - ApeosPort-IV C3370 - DocuCentre-IV C3370 - ApeosPort-IV C3371 - DocuCentre-IV C3371 - ApeosPort-IV C2270 - DocuCentre-IV C2270 - ApeosPort-III C4405 - DocuCentre-III C4405 - ApeosPort-III C3305/C2205 - DocuCentre-III C3305/C2205 - ApeosPort-III 4000/3000 - DocuCentre-III 4000/3000 - ApeosPort-III 7000/6000/5000 - DocuCentre-III 7000/6000/5000 - ApeosPort-III C4400...
Page 680 16 Appendix an Internet fax profile, confirm if it can be processed by both your machine and the recipient's machine. TIFF files and Internet fax profiles that can be processed upon Internet fax reception - TIFF file format: TIFF-FX (RFC2301) - Internet fax profile: TIFF-S, TIFF-F, TIFF-J, TIFF-C When the machine receives unsupported internet fax profile, the file may not be printed.
Page 681 Notes and Restrictions Even when the file was received via Internet Fax, if its content type is not compliant with FRC2301 or RFC3250, the machine will not properly select paper for it. For example, an incoming fax that is A4 size may be printed on B4 paper instead. Such problems may improve depending on the usage.
Page 682: Notes And Restrictions For Ip Fax (Sip)
16 Appendix Job Counter Report If you specify multiple different [Pages per Side] settings using the Build Job feature, the numbers of pages displayed for [2 Pages] and [Greater than 2 Pages Up] displayed on the Job Counter Report are calculated according to the latest N-up setting you specify. Example 1: When you select [2 Pages] for Document 1 (4 pages) and [Off] for Document 2 (2 pages), both Documents 1 and 2 are set to [Off] and the number of printed pages is calculated as...
Page 683 Notes and Restrictions - If an IP address is automatically resolved using DHCP in an IPv4 environment, set [IPv4 - IP Address Resolution] to [DHCP] or [DHCP/AutoIP]. - Even when an IP address can be resolved automatically using DHCP or DHCPv6, port number, login user name, login password, and server type cannot be resolved automatically.
Page 684: Notes And Restrictions When Connecting With Internet Service Provider
VoIP gateways do not work on IPsec communication. VoIP gateways do not work in an IPv6 environment. If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway, the VoIP gateway does not work.
Page 685 Notes and Restrictions Transmission specifications Supported protocol : SMTP Port number : 25 (default) Authentication for transmission SMTP authentication : AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, and AUTH CRAM-MD5 POP before SMTP : Plain and APOP Waiting time for POP authentication : cannot be changed Encryption communication (SSL)
Page 686: Notes And Restrictions On The Interrupt Mode
16 Appendix A4 black and white 200 dpi (text document) : around 25 KB A4 black and white 200 dpi (text & photo document) : around 200 KB Note • The sizes described above are applicable when sending e-mail. The actual size may be different. Settings from CentreWare Internet Services For more information on settings to be configured on CentreWare Internet Services, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help.
Page 687 Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel Copy Required Print Printing of a document instructed from a Required client computer Required Printing of a document instructed from the <Job Status>...
Page 688: Notes And Restrictions On Folders
If the user name exceeds 39 characters, it may exceed 107 characters. - Windows 7 <system drive>\Users\<user name>\Documents\Fuji Xerox\Network Scan3 You can change the directory of the temporary file by: [File] > [Details] > [Other settings] > [Temporary Save in]...
Page 689: Notes And Restrictions When Operating From Computers
Notes and Restrictions Supporting Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista, Windows 7, Windows 8, or Windows 8.1 Comply with the following conditions: - RFC2616: Hypertext Transfer Protocol HTTP/1.1 (Standard connection/SSL connection/Proxy authentication) - RFC2617: HTTP Authentication: Basic and Digest Access Authentication (only Basic authentication is supported, the other authentications are not supported)
Page 690: Notes And Restrictions On Job Flows
16 Appendix When sending a document of different orientations using this feature, the machine may divide the document into multiple jobs in each size. (It depends on the application you use.) This feature does not support documents with covers. If you attach covers to a document on Mac OS, only the cover page is sent to the recipient. Even if you set to output multiple sets, the setting is changed to 1 set automatically.
Page 691: Notes And Restrictions On The Security Features
Notes and Restrictions - Resolution: [200 dpi] or [300 dpi] - Internet fax profile for sending Internet faxes: [TIFF-F] or [TIFF-J] Web Application feature (ApeosPort Series Models Only) The following conditions and restrictions are applied when you print files stored in a remote server.
Page 692: Notes And Restrictions On The Authentication And Accounting Features
16 Appendix - Color Scanning: [Black & White] - Resolution: [200 dpi] - 2 Sided Scanning: [2 Sided (Head to Head)] or [2 Sided (Head to Toe)] Allow User to Disable Active Settings (for Forcible Printing Features) This feature cannot apply to the ordinary print jobs. This feature is applicable to the jobs stored in the machine and then printed by the instruction from the touch screen, such as Copy, Secure Print, Private Charge Print, Print Stored File, and Media Print - Text.
Page 693: Notes And Restrictions For Using Tcp/Ip
Notes and Restrictions When setting the network such as IP addresses with a host used under the Network Information Service (NIS), consult your NIS administrator. SMB Authentication When an IP address or a host name is used to designate the authentication server for SMB authentication, even if the domain name is incorrect, the authentication succeeds if the correct user name and passcode are entered.
Page 694: Notes And Restriction For Using Secondary Ethernet (Optional)
Ethernet 1 and Ethernet 2. When you use the software which is not supplied by Fuji Xerox to check the machine usage status, please do not set IP address to avoid the duplication of machine information. Instead of IP address, set the machine-specific information such as UUID depending on the software you use.
Page 695: Notes And Restrictions For Using Bonjour
Notes and Restrictions Notes and Restrictions for Using Bonjour This section describes notes and restrictions to observe when using Bonjour. Supported Environment for Bonjour Bonjour is available on Printer Setup Tool (Print Center, Printer Setup Utility) of Mac OS X 10.5/10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, or Macintosh computers that use Safari.
Page 696 16 Appendix The machine may be assigned an unavailable address, such as site local addresses (fec0::) or the documentation prefix (2001:db8::/32), as an autoconfigured IPv6 address or as an IPv6 DNS server address. The machine may use the DNS information for IPv4 rather than that for IPv6 if: the machine is in Dual Stack mode, the DNS information for both IPv4 and IPv6 is configured, the machine is to be communicate with a device that is specified using the FQDN, and the machine has just been turned on.
Page 697: Notes And Restrictions For Print E-Mail
Notes and Restrictions Notes and Restrictions for Print E-mail Print E-mail The machine cancels receiving e-mails but does not display error codes when disk space is insufficient. Notes and Restrictions for Google Cloud Print Notes and Restrictions on Using the Machine Charge Print or Private Charge Print cannot be used with Google Cloud Print.
Page 698: Passcode Setting For Extended Functions
16 Appendix Passcode Setting for Extended Functions A passcode is required to use the extended function on the machine. Available Extended Function and Passcode Extended Function Passcode Embedded Plug-ins TSHXOQFEFAJR@ *: This function has same features as those of conventional optional products "Extensible Customization Kit".
Page 699 Passcode Setting for Extended Functions Enter the passcode for the extended function with the keyboard. Select [Reboot]. After rebooting the machine, start CentreWare Internet Services. Select [Embedded Plug-ins] in [Plug-in / Custom Services Settings] under [Security] from [Properties] tab. Check the [Enabled] checkbox and click [Apply].
Page 700: Using The Telephone
16 Appendix Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
Page 701 Using the Telephone On the Services Home screen, select [Fax/ Internet Fax]. Select the [More Options] tab, and then select [On-hook (Manual Send/Receive)]. Specify the call destination. The call destination can be specified using the numeric keypad, address numbers, or one- touch buttons.
Page 702: Activity Report
16 Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
Page 703 Activity Report Item Description Remote Station Information on recipient to which transmission is made is recorded in the following order of priority. Transmitting (speed dialing) 1. Recipient 2. Remote terminal name 3. G3 ID (including spaces) 4. Tel. No. 5. Communication mode EC (or G3, SG3) When IP Fax (SIP) is used: 1.
Page 704 16 Appendix Item Description Pages "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
Page 705 Activity Report Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.
Page 706 EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.
Page 707 Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
Page 708 16 Appendix Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.
Page 709 Index Index Numerics authentication system setup..........193 authentication/security settings ........283 2 pages up on receipt ............225 authorization groups............. 387 2 sided copying (default value)........168 auto clear................28 2 sided printing ...............226 auto clear alert tone.............. 132 2 sided report ................143 auto display of login screen ..........
Page 710 cover page................. 268 cover tray................... 171 C3 Finisher..............70 covers ..................171 C3 Finisher with booklet maker ....70 create authorization groups ..........286 center erase and binding edge erase......169 create fax group recipients ..........270 CentreWare Internet Services ... 307 create folder ................
Page 711 Index device access ................285 ESC/P settings list ..............93 DHCP ...................182 ESC/P user defined list.............93 DHCP/AutoIP................183 Ethernet interface ..............23 digital signature............370 Ethernet rated speed ............181 direct fax..................228 Ethernet settings ..............181 DNS server................. 319 expiration date for files in folder ........243 document feeder ..............
Page 712 FTP..................178 initialize hard disk ..............143 FTP Client................... 335 internal fonts................596 FTP port..................331 internet fax control..............232 internet fax output destination........233 internet fax path ..............232 internet fax profile............222 G3 ....................230 internet fax subject ............... 222 G3 line 1 to 3 - dial type ............
Page 713 Index machine trouble..............413 machine’s e-mail address ......185 Kerberos server settings ............193 manual receive ................ 103 keyboard input restriction........... 136 manual redial list - dial mode..........224 KS settings list................93 manual redial list - saved entries ........223 KS5895 settings list ..............93 manual send/receive default..........
Page 714 operation of up and down buttons......... 136 POP3 ..................322 optimize PDF for quick web view ........212 POP3 server settings.............. 191 optional components............598 port number................267 original orientation............. 169 port settings ................175 original size defaults ........173 Port9100 ................178 original type ............168 postscript font absence ............
Page 715 Index quality/file size for retrieval..........240 sample job................. 170 quantity display ..............173 saturation .................. 217 save as charge print job............292 save as private charge print job ........291 save deleted faxes ..............224 RARP ....................182 save undelivered faxes............224 read receipts................
Page 716 smart card link mode ............288 system administrator’s meter (copy jobs) ....278 SMB................... 177 system administrator’s passcode ........283 SMB port ..................331 SMB server settings ............... 197 SMTP ................322 T.38 ....................350 SMTP server settings............. 192 T.38 settings................191 SMTP-SSL and TLS communication........
Page 717 Index unregistered forms..............207 view accounts................276 unregistered user..............386 VoIP gateway .............350 unusable paper................47 VoIP gateway list ..............95 UPnP discovery................ 179 VoIP gateway setup.............. 190 URL file expiration..............218 usable paper ................45 USB..................176 web applications service setup ......... 246 USB interface ................21 web applications version .............

This manual is also suitable for:

Apeosport-v 4070 Docucentre-v 5070 Docucentre-v 4070

Fuji Xerox ApeosPort-V 5070 Administrator's Manual

Table of Contents

1 Before Using the Machine

2 Paper and Other Media

3 Maintenance

Machine Information

1 Press the <Machine Status> Button

2 On the [Machine Information] Screen

5 Tools

Common Service Settings

Connectivity & Network Setup

Fax Service Settings

Accounting

7 Printer Environment Settings

9 Scanner Environment Settings

10 Using IP Fax (SIP)

11 Using the Internet Fax Service

12 Using the Server Fax Service

Quick Links

Chapters

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Summary of Contents for Fuji Xerox ApeosPort-V 5070