Fuji Xerox DocuCentre-II 2055 User Manual page 482

16 Problem Solving
Error Code
018-505
16
018-543
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
480
Category
C P F S M O
O [Cause]
[Remedy] Take one of the following actions, and try again:
Important • The password cannot be retrieved. If you have forgotten the
O [Cause]
[Remedy] Confirm the specified shared name, and set the name
Cause and Remedy
If an error occurred during SMB authentication, the
probable causes are as follows:
Authentication failed because of the incorrect user name
or incorrect password.
The time does not match on the SMB server and the
machine. (This may occur when Windows Server 2003 is
used.)
When the destination computer is Macintosh, the
specified user has not been registered as a user who is
permitted to use Windows Sharing.
If an error occurred during data transfer via SMB, the
probable causes are as follows:
Login to the SMB server failed while transferring the
scanned image, due to the incorrect user name or
incorrect password.
The time does not match on the SMB server and the
machine. (This may occur when Windows Server 2003 is
used.)
When the destination computer is Macintosh, the
specified user has not been registered as a user who is
permitted to use Windows Sharing.
Check the user name and password with the network
administrator.
When using Windows Server 2003, make sure to match
the time set on the SMB server and the machine.
When the destination computer is Macintosh, specify a
user who is permitted to use Windows Sharing.
password, reset the password.
To reset the password:
1) Select [Start] > [Programs] > [Administrative Tools] >
[Active Directory Users and Computers] on the Active
Directory domain controller where the user information
is set.
2) Display the user information by selecting [Active
Directory Users and Computers] > [Server] > [Domains]
> [Users] from the left side frame of the [Active Directory
Users and Computers] window.
3) Right-click the appropriate user from the right side
frame of the [Active Directory Users and Computers]
window, then select [Reset Password].
During the transfer using [SMB] of the [Scan to PC]
feature, logging in to the SMB server failed because one of
the following problems occurred on the shared name of the
SMB server.
The specified shared name does not exist on the server.
Unavailable characters are used in the specified shared
name.
When the server is Macintosh, the specified shared
name may not have an access right.
correctly.