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Fan failure service check
Action
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
a
Reseat the fan cable. Reseat also the cable connecting the fan to the
board.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 3
Check the fan for damage and functionality, and replace if necessary.
Does the problem remain?
Step 4
Check the engine controller board pins for damage, and replace if
necessary. See
"Engine controller board removal" on page
Does the problem remain?
189 errors
189 error messages
Error code
Description
189.00
The 2 x 500‑sheet tray communication failed.
189.00
The 2500‑sheet tray communication failed.
189.01
The expansion controller board communication
failed.
189.61
The staple, hole punch finisher communication failed.
189.61
The staple finisher communication failed.
189.63
The horizontal paper transport communication failed.
189.64
The hole punch booklet finisher communication
failed.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Contact the next level
of support.
353.
Action
See
"2 x 500-sheet tray communication error
service check" on page
See
"2500-sheet tray communication error service
check" on page
See
"Expansion controller board failure service
check" on page
Diagnostic information
164
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.
165.
166.
165.
7421
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