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Step 11
a
Check the 2500-sheet tray feed and transport motor belt for proper
tension, and adjust if necessary.
b
Check the 2500-sheet tray feed and transport motor belt and gears
for wear or damage, and replace if necessary.
Does the problem remain?
Step 12
Replace the motor (2500-sheet tray feed). See
feed) removal" on page
461.
Does the problem remain?
Step 13
Check the sensor (2500-sheet tray transport) for damage.
Is it free of damage?
Step 14
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > 2500-Sheet Tray Sensor Tests
Does the sensor status change while toggling the sensor?
Step 15
a
Reseat the 2500-sheet tray transport sensor cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 16
Replace the sensor (2500-sheet tray transport). See
tray transport) removal" on page
Does the problem remain?
Step 17
Check the 2500-sheet tray controller board pins for damage, and replace
if necessary. See
"2500-sheet tray controller board removal" on
page
443.
Does the problem remain?
"Motor (2500‑sheet tray
"Sensor (2500‑sheet
472.
Diagnostic information
97
Yes
No
Go to step 12.
The problem is solved.
Go to step 13.
The problem is solved.
Go to step 14.
Go to step 16.
Go to step 17.
Go to step 15.
Go to step 16.
The problem is solved.
Go to step 17.
The problem is solved.
Contact the next level
The problem is solved.
of support.
7421
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