Table of Contents
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Table of contents
Product information.....................................................................................2
Edition notice...............................................................................................2
Notices and safety information..................................................................21
Laser notices............................................................................................................................................21
Safety information...................................................................................................................................24
Preface.......................................................................................................27
Service manual conventions....................................................................................................................27
Change history.........................................................................................................................................27
General information...................................................................................31
Paper and specialty media guide.............................................................................................................31
Using specialty media .......................................................................................................................................31
Paper guidelines ...............................................................................................................................................33
Supported paper sizes, types, and weights ......................................................................................................37
Data security notice.................................................................................................................................42
Tools required for service........................................................................................................................43
Diagnostic information...............................................................................45
Troubleshooting overview.......................................................................................................................45
Performing the initial troubleshooting check ...................................................................................................45
Fixing print quality issues........................................................................................................................45
Initial print quality check ..................................................................................................................................46
Gray background check ....................................................................................................................................46
Blank pages check.............................................................................................................................................49
Solid black pages check.....................................................................................................................................50
Shadow images check .......................................................................................................................................52
Skewed print check...........................................................................................................................................54
Streaked horizontal or vertical lines check .......................................................................................................55
Toner smear check............................................................................................................................................57
Toner specks check ...........................................................................................................................................58
Fixing image quality issues......................................................................................................................59
Initial image quality check ................................................................................................................................59
Flatbed scanner image quality check................................................................................................................60
Paper jams...............................................................................................................................................61
Avoiding jams....................................................................................................................................................62
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