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MB2338
Lexmark MB2338 Manuals
Manuals and User Guides for Lexmark MB2338. We have
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Lexmark MB2338 manuals available for free PDF download: Service Manual, User Manual
Lexmark MB2338 Service Manual (408 pages)
Brand:
Lexmark
| Category:
All in One Printer
| Size: 61.59 MB
Table of Contents
Product Information
2
Edition Notice
2
October
2
Table of Contents
3
Notices, Conventions, and Safety Information
11
Laser Notice
11
Conventions
14
Safety Information
15
General Caution Statements
20
Change History
21
General Information
23
Printer Model Configurations
23
Finding the Serial Number
24
Supported Paper Sizes, Types, and Weights
24
Supported Paper Sizes
24
Supported Paper Types
26
Supported Paper Weights
27
Tools Required for Service
27
Diagnostics and Troubleshooting
29
Troubleshooting Overview
29
Performing the Initial Troubleshooting Check
29
Using Safe Mode
29
Fixing Print Quality Issues
30
Initial Print Quality Check
31
Gray Background or Toner Fog Check
31
Blank Pages Check
34
Print Is too Dark Check
40
Print Is too Light Check
42
Paper Curl Check
45
Folded or Wrinkled Paper Check
46
Solid Black Pages Check
47
Repeating Defects Check
50
Skewed Print Check
51
Streaked Vertical Lines Appear on Prints Check
53
Horizontal Light Bands Check
54
Vertical Light Bands Check
55
Vertical Dark Bands Check
56
Vertical Dark Streaks with Print Missing Check
58
White Streaks and Voided Areas Check
60
Fine Lines Are Not Printed Correctly (Specifically Chinese Characters) Check
63
Clipped Pages or Images Check
64
Compressed Images Appear on Prints Check
66
Incorrect Margins on Prints Check
67
Toner Rubs off Check
68
Toner Specks Appear on Prints Check
69
Paper Jams
71
Avoiding Jams
71
Identifying Jam Locations
72
Paper Jam in Door a
73
Paper Jam in the Rear Door
77
Paper Jam in the Standard bin
78
Paper Jam in the Duplex Unit
79
Paper Jam in Trays
80
Paper Jam in the Multipurpose Feeder
80
Paper Jam in the Automatic Document Feeder
81
200 Paper Jams
82
202-221 Paper Jams
93
230 Paper Jams
97
240-241 Paper Jams
101
242-244 Paper Jams
103
280 Paper Jams
109
281 Paper Jams
113
284 Paper Jams
116
29Y Paper Jams
119
User Attendance Messages (0-99.99)
121
User Attendance Messages
121
Unsupported or Unresponsive Toner Cartridge Service Check
122
Unsupported or Unresponsive Imaging Unit Service Check
124
Mismatched Supplies Error Service Check
125
Maintenance Kit Low Service Check
125
Printer Hardware Errors
126
111 Errors
126
Errors
127
126 Errors
133
128 Errors
135
133 Errors
138
140 Errors
139
155 Errors
140
16Y Errors
142
171 Errors
146
6Yy Errors
147
Procedure before Starting the 9Yy Service Checks
149
900 Errors
151
Adf/Scanner Hardware Errors
156
84Y Errors
156
Other Symptoms
158
Fax Symptoms
158
Service Menus
169
Understanding the Printer Control Panel
169
Using the Printer Control Panel
169
Understanding the Status of the Power Button and Indicator Light
170
Using the Home Screen
171
Diagnostics Menu
172
Entering the Diagnostics Menu
172
Reports
172
Advanced Print Quality Samples
172
Format Fax Storage
173
Event Log
173
Input Tray Quick Print
174
Output bin Quick Feed
174
Printer Setup
174
Printer Diagnostics and Adjustments
176
Scanner Diagnostics
177
Additional Input Tray Diagnostics
179
Configuration Menu
180
Service Engineer Menu
183
Entering Invalid Engine Mode
183
Entering the Service Engineer (SE) Menu
184
General SE
184
Network SE
184
Parts Removal
185
Removal Precautions
185
Data Security Notice
185
Handling ESD-Sensitive Parts
186
Controller Board/Control Panel Replacement
187
Restoring the Printer Configuration after Replacing the Controller Board
187
Restoring Solutions, Licenses, and Configuration Settings
190
Updating the Printer Firmware
191
Backing up Esf Solutions and Settings
192
Disconnecting Ribbon Cables
193
Ribbon Cable Connectors
193
Zero Insertion Force (ZIF) Connectors
193
Horizontal Top Contact Connector
194
Horizontal Bottom Contact Connector
197
Vertical Mount Contact Connector
200
Horizontal Sliding Contact Connector
203
Low Insertion Force (LIF) Connector
206
Printhead Assembly Adjustment
207
Removal Procedures
209
Left Side Removals
209
Left Cover Removal
209
Main Drive Gearbox Removal
211
MPF Gearbox Removal
212
Fuser Actuator Removal
215
Reverse Solenoid Removal
216
MPF Solenoid Removal
219
Cartridge Gearbox Removal
220
Pick Roller Clutch Removal
221
Right Side Removals
223
Right Cover Removal
223
Interconnect Cable Removal
225
Sensor (Tray Present) Removal
227
Cooling Fan Removal
227
Controller Board Removal
230
Toner Cartridge Smart Chip Contact Removal
233
Cartridge Barrel Shutter Sensor Kit Removal
236
Front Removals
239
Nameplate Removal
239
Top Access Cover Removal
240
Bezel (MX321) Removal
241
Numeric Keypad Cover (MX321) Removal
241
Numeric Keypad Cover (MX421, MX521, and MX522) Removal
242
Speaker (MX321) Removal
242
Speaker (MX421, MX521, and MX522) Removal
243
Control Panel Assembly (MX321) Removal
245
Control Panel Assembly (MX421, MX521, and MX522) Removal
246
Control Panel (MX321) Cover and Board Removal
247
Control Panel (MX421, MX521, and MX522) Cover and Board Removal
248
Scanner Front Cover Removal
249
Transfer Roller Removal
250
Jam Access Cover Removal
250
Sensor (Front Door) Removal
251
MPF Pick Roller and Separator Pad Removal
253
MPF with Front Access Cover Removal
256
Sensor (MPF Paper Present) Removal
257
Front Input Guide Removal
258
Front USB Port Removal
258
Bottom Removals
260
Power Supply Removal
260
Duplex Assembly Removal
262
Sensors (Duplex and Input) Removal
264
Sensor (Toner Density) Removal
265
Sensor (Trailing Edge) Removal
267
Pick Roller Assembly Removal
268
Rear Side Removals
272
Scanner Rear Covers Removal
272
Rear Door and Cover Removal
273
Sensor (bin Full) Removal
273
Redrive Assembly Removal
274
Fuser Removal
275
Redrive Gear Assembly Removal
275
Top Side Removals
276
Top Cover Removal
276
Printhead Removal
279
Adf/Scanner Removals
282
ADF Restraint Pad Removal
282
ADF Tray Removal
283
Scanner Assembly Removal
283
ADF Assembly Removal
285
ADF Hinge Removal
286
ADF Access Door Removal
288
ADF Roller Removal
289
Flatbed Scanner Removal
291
ADF Flat Cable Removal
293
ADF Cable Removal
296
Optional 250/550-Sheet Tray Removals
300
Separator Roller Assembly Removal
300
Component Locations
303
Printer Configurations
303
Attaching Cables
304
Printer Roller Locations
307
Printer Sensor Locations
309
Controller Board Connectors
310
Maintenance
315
Inspection Guide
315
Scheduled Maintenance
315
Maintenance Kits
315
Resetting the Maintenance Counter
316
Lubrication Specification
316
Cleaning the Printer
317
Cleaning the Scanner
317
Cleaning the Printhead Lenses
320
Parts Catalog
322
Legend
322
Assembly 1: Covers
323
Assembly 2: Control Panel (MX421, MX521, and MX522)
325
Assembly 3: Control Panel (MX321)
327
Assembly 4: Electronics 1
329
Assembly 5: Electronics 2
333
Assembly 6: Electronics 3
335
Assembly 7: Electronics 4
337
Assembly 8: Paper Transport 1
339
Assembly 9: Paper Transport 2
341
Assembly 10: MPF and Standard Tray
343
Assembly 11: Optional Trays
345
Assembly 12: Imaging (MX321, MX421, and MX521) 1
347
Assembly 13: Imaging (MX321, MX421, and MX521) 2
351
Assembly 14: Imaging (MX522)
355
Assembly 15: Fax Card and Hard Disk
357
Assembly 16: Maintenance Kits (MX522, MX521, and MB2546)
359
Assembly 17: Miscellaneous
361
Printer Specifications
363
Power Consumption
363
Product Power Consumption
363
Sleep Mode
363
Hibernate Mode
364
Off Mode
364
Total Energy Usage
364
Selecting a Location for the Printer
364
Noise Emission Levels
365
Temperature Information
366
Options and Features
367
Available Internal Options
367
Input/Output Configurations and Capacities
367
Theory of Operation
369
POR Sequence
369
Printer Control
369
Print Cycle Operation
369
Print Engine Layout
369
Print Cycle
370
Printer Operation
376
Printer Sections
376
Printer Paper Path
377
Printer Paper Path Sensors
379
Main Drive
380
Tray Drive
381
ADF and Scanner Operation
382
Flatbed Scanner Drive
382
ADF Paper Path
383
ADF Paper Path Sensors
384
Acronyms
387
Index
389
Part Number Index
395
Part Name Index
401
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Lexmark MB2338 User Manual (212 pages)
Brand:
Lexmark
| Category:
All in One Printer
| Size: 11.45 MB
Table of Contents
Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learning about the Printer
9
Finding Information about the Printer
9
Selecting a Location for the Printer
10
Printer Configurations
12
Attaching Cables
13
Using the Control Panel
14
Understanding the Status of the Power Button and Indicator Light
14
Loading Paper and Specialty Media
16
Setting the Size and Type of the Specialty Media
16
Configuring Universal Paper Settings
16
Loading Trays
16
Loading the Multipurpose Feeder
18
Linking Trays
19
Paper Support
20
Supported Paper Sizes
20
Supported Paper Types
21
Supported Paper Weights
22
Printing
23
Printing from a Computer
23
Printing from a Mobile Device
23
Printing a Font Sample List
24
Copying
25
Making Copies
25
Copying Photos
25
Copying on Letterhead
25
Copying on both Sides of the Paper (Two-Sided)
25
Reducing or Enlarging Copies
26
Collating Copies
26
Placing Separator Sheets between Copies
26
Copying Multiple Pages Onto a Single Sheet
26
Creating a Copy Shortcut
27
E-Mailing
28
Setting up the E-Mail Function
28
Configuring E-Mail Settings
28
Sending an E-Mail
28
Creating an E-Mail Shortcut
29
Faxing
30
Setting up the Printer to Fax
30
Connecting to a Distinctive Ring Service
35
Sending a Fax
36
Scheduling a Fax
37
Creating a Fax Destination Shortcut
37
Changing the Fax Resolution
38
Adjusting the Fax Darkness
38
Viewing a Fax Log
38
Blocking Junk Faxes
38
Holding a Fax
39
Forwarding a Fax
39
Scanning
40
Scanning to an FTP Server
40
Creating an FTP Shortcut
40
Understanding the Printer Menus
41
Menu Map
41
Device
42
Power Management
45
Restore Factory Defaults
46
Print
51
Job Accounting
53
Paper
59
Universal Setup
60
Copy
61
Fax
64
Fax Mode
64
Fax Send Settings
66
Fax Receive Settings
69
E-Mail
73
Ftp
81
Network/Ports
85
Google Cloud Print
95
Security
97
Reports
102
Help
103
Troubleshooting
104
Printing the Menu Settings Page
104
Securing the Printer
105
Locating the Security Slot
105
Erasing Printer Memory
105
Restoring Factory Default Settings
106
Statement of Volatility
106
Maintaining the Printer
107
Networking
107
Cleaning Printer Parts
108
Cleaning the Scanner
109
Ordering Parts and Supplies
111
Ordering an Imaging Unit
112
Replacing Parts and Supplies
113
Replacing the Imaging Unit
115
Moving the Printer
123
Saving Energy and Paper
124
Recycling
125
Clearing Jams
126
Avoiding Jams
126
Identifying Jam Locations
127
Paper Jam in Door a
128
Paper Jam in the Rear Door
132
Paper Jam in the Standard bin
133
Paper Jam in the Duplex Unit
134
Paper Jam in Trays
135
Paper Jam in the Multipurpose Feeder
135
Paper Jam in the Automatic Document Feeder
136
Troubleshooting
138
Network Connection Problems
138
Enabling the Usb Port
139
Internal Option Problems
140
Issues with Supplies
141
Paper Feed Problems
142
Tray Linking Does Not Work
143
Paper Frequently Jams
144
Printing Problems
145
Gray Background
150
Light Print
153
Paper Curl
156
Print Jobs Do Not Print
171
Adjusting Toner Darkness
171
Job Prints from the Wrong Tray or on the Wrong Paper
173
Faxing Problems
174
Can Receive but Not Send Faxes
176
Can Send but Not Receive Faxes
176
Scanning Problems
178
Poor Copy Quality
179
Scanning Takes too Long or Freezes the Computer
181
Scanner Does Not Respond
181
Adjusting Scanner Registration
182
Contacting Customer Support
183
Upgrading and Migrating
184
Hardware
184
Installing a Memory Card
185
Installing an Optional Card
187
Installing Optional Trays
189
Software
190
Installing the Printer Software
191
Adding Available Options in the Print Driver
191
Firmware
192
Notices
193
Noise Emission Levels
194
Energy Star
196
Temperature Information
196
Laser Notice
196
Laser Advisory Label
196
Power Consumption
197
Notice to Users of the Canadian Telephone Network
200
Notice to Users of the New Zealand Telephone Network
200
Using this Product in Switzerland
201
Regulatory Notices for Wireless Products
202
Exposure to Radio Frequency Radiation
202
Industry Canada Compliance Statement
203
Index
208
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