Disabled Port Service Check; Unrestored Held Jobs Service Check - Lexmark MX910de Service Manual

Disabled port service check

Action
Step 1
a
Make sure that the cables connected to ports are properly installed.
b
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 2
Enter the Network/Ports menu and make sure that the applicable port
settings are enabled.
Does the problem remain?
Step 3
If applicable, make sure that the option card is supported.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if necessary. See
"Controller board removal" on page
Does the problem remain?
Step 5
Make sure that the firmware version is the latest, and update if necessary.
Does the problem remain?

Unrestored held jobs service check

Action
Step 1
Reset the printer, and then resend the print job.
Does the problem remain?
Step 2
a
Make sure that the hard disk and memory card are supported and
properly installed.
b
Check the hard disk and memory card for damage, and replace if
necessary.
Does the problem remain?
356.
Diagnostic information
143
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Contact the next level The problem is solved.
of support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
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