Lexmark MX910de Service Manual page 95

244 paper jam messages
Error code Description
244.41 The paper remains detected at the sensor
(tray 4 feed) after the printer is turned on.
244.46 The sensor (tray 4 transport) did not detect
the paper.
244.46 The sensor (3000-sheet tray feed) did not
detect the paper.
244.91 The paper remains detected at the sensor
(tray 4 transport) after the printer is turned
on.
244.91 The paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
is turned on.
245 paper jam messages
Error code Description
245.56 The sensor (3000-sheet tray feed) did not
detect the paper.
245.91 The paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
is turned on.
2500-sheet tray jam service check
Actions
Step 1
a
Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
b
Check the last digits of the error codes.
Do most of the recent error codes end with a 1? (Example: 241.11, 200.91)
Step 2
Make sure that the 2500-sheet tray feed paper path, including the sensors,
are free of debris or dust.
Does the problem remain?
Step 3
Check the sensor (2500-sheet tray feed) for damage.
Is it free of damage?
Action
See "2 x 500‑sheet tray 4 jam service check" on page
See "2 x 500‑sheet tray 4 jam service check" on page
See "3000‑sheet tray feed jam service check" on page
See "2 x 500‑sheet tray 4 jam service check" on page
See "3000‑sheet tray jam service check" on page
Action
See "3000‑sheet tray feed jam service check" on page
See "3000‑sheet tray jam service check" on page
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
95
7421
100.
100.
104.
100.
106.
104.
106.
No
Go to step 7.
The problem is solved.
Go to step 6.