How To Download 8770 Client Under Windows7; 8770 Web Directory : Not Possible To Choice The Language; Call From The 8770 Web Directory Does Not Working (Stap Feature); No Way To Backup Ot From 8770 Savedata Appliwin Failed - Alcatel-Lucent OpenTouch Troubleshooting Manual

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
client log file
[2012-06-06 17:17:30,917] ERROR [Thread-44] - 135.117.104.102 NmdLdapConnection: Exception occurred
during creation/modification of jssecacerts in relogin

12.7.38 How to download 8770 client under Windows7

Login as windows administrator
Internet explorer : http://<8770FQDN>/cgi-bin/OmniVista8770Client.exe

12.7.39 8770 web directory : not possible to choice the language

Symptom : 8770 web directory : not possible to choice the language
Solution : launch the URL with the language :
server8770/?Langue=en_US,server8770/?Langue=fr,server8770/?Langue=es, server8770/?Langue=pt,
server8770/?Langue=de
Check C:\8770\Client\host.php file, the value of $SrvLdap='8770fqdn';

12.7.40 Call from the 8770 Web Directory does not working (stap feature)

Symptom : call from the 8770 Web Directory does not working (stap feature)
Solution : Add in the host file of the 8770 server the IPaddress, hostname and FQDN of itself

12.7.41 No way to backup OT from 8770 saveData appliwin failed

saveData appliwin failed
Symptom :
Solution :
management_cmd updatekey

12.7.42 8770 performance application opens with error

Performance application use this 2 services
check they are running
check also the parameter of RMI service the JRE used by RMI service
for OT 1.1, it should be the JRE 1.7 and not the JDK 1.6
regedit
Ed.15 / June 2013 75/182 TG0064