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Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
In graphical mode -> launch /opt/Alcatel-Lucent/_uninstALFXXXXXXXXXXX/uninstall.bin
4.1.8 IP address conflict
By default there is a Ethernet link ''virbr0'' managed with the address 192.168.122.1.
This address could generate a conflict if the customer site uses the subnetwork 192.168.122.xxx
The virbr0 interface is not used on OT so it can be deleted for that launch the following command under root :
virsh net-destroy default
virsh net-autostart default --disable
4.2
Virtual Machine
4.2.1 VM Management command
The following commands have to be launched under root login.
To know the virtual machine status :
-
OXE : oxe_cmd status
-
Management : management_cmd status
To start the virtual machine :
-
OXE : oxe_cmd start
-
Management : management_cmd start
To stop the virtual machine :
-
OXE : oxe_cmd stop
-
Management : management_cmd stop
To force stop the virtual machine :
-
OXE : oxe_cmd forcestop
Management : management_cmd forcestop
4.2.2 No way to access VM on Open Touch thru the network
Symptom : No way to access VM on Open Touch the the network
Soluton : the physical ethernet cable is not connected on eth 0 but on other eth plug
4.2.3 Repair a VM
Symptom : a virtual machine can not restart normally and is stucked on "System Recovery" or "status repair"
- brief does not restart
Diagnosis : before to restore it you can apply the operating mode
First of all try this :
On OpenTouch host, log as root
#cd /mnt/virtualmachines/images
Stop the virtual machines.
if possible by the dedicated controls : oxe_cmd stop / management_cmd stop / /usr/kvm/vmConverter_cmd
stop
if not possible go to the graphical Virtual Machine Manager tools and force off the unavailable virtual
machine.
Be sure that the virtual machine is stopped.
Undefine the virtual machine as follow : choose the right one
Ed.15 / June 2013
19/182
TG0064
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Troubleshooting
