Alcatel-Lucent OmniTouch 8 Series Manuals

Alcatel-Lucent OmniTouch 8 Series Manuals

Manuals and User Guides for Alcatel-Lucent OmniTouch 8 Series. We have 1 Alcatel-Lucent OmniTouch 8 Series manual available for free PDF download: Phone Manual

Alcatel-Lucent OmniTouch 8 Series Phone Manual

Alcatel-Lucent OmniTouch 8 Series Phone Manual (64 pages)

Brand: Alcatel-Lucent | Category: IP Phone | Size: 3.62 MB

Table of Contents

Table of Contents
3
Overview
7
Using Function and Navigation Keys
7
Using Softkeys
8
Using Programmable Keys
9
Overview
11
Logon Without Identification (Fixed Agent)
11
Ordinary Agent
11
Self-Assignable Agent
14
Logon with Identification (Mobile Agent)
17
Activating Headset Function on Logon
19
Overview
21
Viewing the State of Your Set
22
Business State
22
Private Info
22
Queue Supervision on LED
22
Temporary Unavailability
22
Manual Wrap-Up
24
Supervisor Call
26
Information on Queued Calls
29
Agent Welcome Guide
30
Activating/Deactivating ISM Skills
31
Activating/Deactivating Skill by Skill
32
Activating/Deactivating of All the Skills
33
Headset Function
35
Pilot General Forwarding
35
Activating General Forwarding
35
Cancelling General Forwarding
38
Manual Closing/Opening of a Group
40
Manual Closing of a Group
40
Manual Opening of a Group
41
Overview
45
CC Call
45
Direct CC Call
46
Private Call
46
Call Forwarded to a Pilot
47
Transfer to a Pilot
47

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