Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Select never notify -> Ok and reboot the PC
14.6.18 Outlook 2007 client does not start
In MS event logger : application error on Outlook /
Check the HKey
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\MyICOutlookAddin.Connect]
Set it at Zero
"LoadBehavior"=dword:00000000
Value 3 is active / value 2 is inactive
Nota : Outlook can be start in safe mode C:\....\outlook.exe /safe
14.6.19 Change the MyIC password policy
8770/configuration/select Open Touch : configure :
Ed.15 / June 2013
111/182
TG0064