Security Certificates; Use Cases; Certificate Import Generates An Openssl Error; No Way To Access Wbm With Admin And External Authentication - Alcatel-Lucent OpenTouch Troubleshooting Manual

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide

19. Security certificates

19.1

Use cases

19.1.1 Certificate import generates an Openssl error

Symptom : no way to import a sign certificate
Diagnosis : you can open the cer file with windows to check if the CA is referenced
Solution : verify the format of the certificate request : keylength (2048) digest (SHA-1) Algorithm (RSA) the
format (PKCS12)
Verify the format of the CA (pem/base 64 encoded)
Verify that the certificate embed the chain of CA
Example of certificate correct

19.1.2 No way to access WBM with admin and external authentication

Symptom : the admin account can not permit to access to WBM when external authentification is set
Diagnosis : the external login of admin is not managed
Solution : desactivate the external authentification to permit to the admin account to access to the WBM to
modify the external login
Ed.15 / June 2013 147/182 TG0064