Trigger Email Sending Or Script Execution On Some Alarms - Alcatel-Lucent OpenTouch Troubleshooting Manual

Hide thumbs Also See for OpenTouch:
Table of Contents

Advertisement

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
On the Ice server launch wireshark / edit / preferences / protocol: select SSL protocol
In RSA keys list : ICE_IP@,443,http,/usr/muxer/rsa.myice_FQDN.key.pem
Then apply
To decode the https protocol between 8770 and cms the traces must cover the https handshake.
Start the trace and filter with
ip.addr==8770_IP@ && (http || ssh || ftp)
That permit to track the 8770 interchanges with ICE
12.6

Trigger email sending or script execution on some alarms

For email sending trouble shooting refer to TCV020.
On OTBE you have ot check the mail redirection
It may happens all SMTP port 25 from any source I redirected to OT host
Consequence mail from 8770 (alams/report) wih destination company mail server are redirected to OT Fax
server port 8825
Check and action to do on the OT host
Bad configuration
su -
root@colfe1140 ~]# iptables -t nat -L
Chain PREROUTING (policy ACCEPT)
target
prot opt source
destination
REDIRECT tcp -- anywhere
anywhere
tcp dpt:smtp redir ports 8825
Solution
iptables -t nat -R PREROUTING 1 -p tcp --dport 25 --destination 135.117.104.101 -j REDIRECT --to-port
8825
TG0064
56/182
Ed.15 / June 2013

Advertisement

Table of Contents
loading

Table of Contents