Alcatel-Lucent 8028S User Manual
Sip business premium deskphone
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- User manual (109 pages) ,
- User manual (119 pages)
Table of Contents
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Table of Contents
Related Manuals for Alcatel-Lucent 8028S
Summary of Contents for Alcatel-Lucent 8028S
- Page 1 8028s Premium DeskPhone 8018 DeskPhone SIP Business User Manual 8AL90341ENAAed01...
- Page 2 This document describes the services offered by the following sets connected to an OmniPCX Enterprise system in SIP Business mode • Alcatel-Lucent 8028s Premium DeskPhone (8028s). • Alcatel-Lucent 8018 DeskPhone (8018). The label and icons displayed depend on the type and the skin of the set. The label is not displayed if the corresponding feature is not configured on your telephone system.
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Page 3: Table Of Contents
SIP Business 1 GETTING TO KNOW YOUR TELEPHONE 8028 REMIUM HONE 8018 D HONE ERMANENT FEATURES KEYS OMEPAGE SCREEN AVIGATION ALL ICONS EYBOARD ESCRIPTION OF THE CONNECTORS NSTALL A COMFORT WIRED HANDSET 2 CONTACTS MANAGEMENT OCAL DIRECTORY ONTACT CARD 3 USING YOUR TELEPHONE NFORMATION ABOUT THE PHONE ANAGE THE CALL LOG ALLING BY NUMBER... - Page 4 SIP Business 6 PROGRAMMING YOUR TELEPHONE DJUSTING THE AUDIO FUNCTIONS DJUST RINGER VOLUME WHILE A CALL ARRIVES ONFIGURING THE WELCOME PAGE ELECTING LANGUAGE DJUSTING THE CONTRAST OF THE DISPLAY (8028 DJUSTING THE BRIGHTNESS OF THE DESKPHONE REMIUM HONE ROGRAMMING DIRECT CALL KEYS NSTALL A JACK ACCESSORY HEADSET HANDS...
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Page 5: Getting To Know Your Telephone
This phone is part of the IP phone range. In addition to a clear monochrome display associated to 6 dedicated function keys and an intuitive navigation key, the 8028s Premium DeskPhone provides 4 programmable keys as a smart add-on module, for a quick access to your favorite contacts or features. It provides high audio fidelity for telephone calls either in hands-free mode or using the comfort handset. -
Page 6: 8018 Deskphone
SIP Business 1.1.4 Changing or updating the paper label Removing the paper label • Lift the protective cover at the notch (1). • Remove the apper label in the same way (2). • Update or replace the paper label. Inserting the phone label •... - Page 7 SIP Business 1.2.2 Main screen Date and time The homepage shows the history of all your Display the page by selecting the corresponding tab. conversations. 1.2.3 Call management screen Incoming call icon, Call Incoming call and in progress, Call on hold, conversation …...
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Page 8: Permanent Features Keys
SIP Business Permanent features keys They are located just above the loudspeaker. • Mute and interphony key. During a call, press this key to stop your contact from hearing you. When idle, press this key to switch the phone to interphony mode. When you receive a call, the phone hooks off automatically and you go straight into hands-free mode. -
Page 9: Homepage Screen
SIP Business Homepage screen The homepage is the default page displayed on your phone. By default, the homepage shows the history of all your conversations, but you can choose to display an another page in the settings of the phone. Use the right navigation key to navigate in the title bar. -
Page 10: Call Icons
End of call icon. Your contact ended the conversation. Keyboard 1.7.1 Magnetic alphabetic keyboard (8028s Premium DeskPhone) Your set is provided with a magnetic alphabetic keyboard. The keyboard depends on your country and languages. The magnetic keyboard is automatically fixed on the base of the set. - Page 11 SIP Business 1.7.2 Alpha-numeric keyboard (8018 DeskPhone) Your phone is equipped with alphanumeric keyboard. You can switch between numeric keyboard to dial number, and alphabetic keyboard to enter text by pressing the corresponding preprogrammed key (usually the first preprogrammed key). •...
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Page 12: Description Of The Connectors
66666666 4444 5555 5 77777 8028s 8018 8028s 8018 Add-on module/external ringer connector (SATA type). Magnetic alphanumerical keyboard connector (RJ 9). Universal Serial Bus (USB-a) connector for an audio equipment, a low smartphone charger or USB stick. For the 8018 DeskPhone, the USB connector is on the side of the deskphone. -
Page 13: Contacts Management
SIP Business Contacts management Local directory Your phone lets you manage contacts in your local directory. • Use the right navigation key to open your local directory. • Press ok key to open menu. Create a new contact. Delete Delete the selected contact. Delete all Delete all contacts in the local directory. -
Page 14: Contact Card
SIP Business 2.1.3 Delete all contacts in the local directory • Use the right navigation key to open your local directory. • Press ok key to open menu. • Delete all • 2.1.4 Modify a contact • Use the right navigation key to open your local directory •... -
Page 15: Using Your Telephone
Display all information about the phone: name, number, number of missed calls, number of new messages, forwarding status. • Use one of the following: o 8028s Premium DeskPhone: 8018 DeskPhone: 123<>abc (long press). Using the left-right navigator keys, select the settings menu. -
Page 16: Calling By Number
SIP Business Right keys – To call back the contact Press the call log key to call the contact back. This icon means the call was answered or acknowledged. This icon means the call was not answered (missed call). You can acknowledge a missed call by opening the associated contact card or by calling your contact back. -
Page 17: Calling By Name
SIP Business Calling by name You can call a contact by their name using the search feature in the company directory. This feature depends on the system configuration. If necessary, contact your administrator. You can unhook the handset or the headset to make a call with the handset or the headset otherwise you make a call in hands-free mode. -
Page 18: Receiving A Call
SIP Business Receiving a call When receiving a call, you can: • Lift the handset to take the call. • Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone keys and switch on the audio on the headset ( •... -
Page 19: Activating The Loudspeaker During A Conversation (Handset Lifted) Loudspeaker
SIP Business Activating the loudspeaker during a conversation (handset lifted) Loudspeaker. Activate or deactivate the loudspeaker when you are in conversation using the handset or the headset. • Activate loudspeaker (long press) The key lights up ( • Adjust volume by pressing the volume keys (number of levels: 10). •... -
Page 20: During A Conversation
SIP Business During a conversation Making a second call during a conversation During a conversation. • Press the key associated with: New call The first call is on hold. • Use one of the following: o Call your contact using the dial by name or the dial a number feature. Press the call icon key. -
Page 21: Placing A Call On Hold (Hold)
SIP Business Placing a call on hold (hold) During a conversation, you wish to place the call on hold and recover it later, on the same telephone. • During a conversation. • Press the key associated with: Put on hold Your call is placed on hold ( Recover the call on hold: •... -
Page 22: Three-Way Conference With Internal And/Or External Contacts (Conference)
SIP Business Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold. • Press the key associated with: Conference You are in conference mode. 4.7.1 End the conference with all participants You are in conference mode. •... -
Page 23: Keep In Touch
SIP Business Keep in touch Do not disturb You can make your terminal temporarily unavailable for all calls. • Using the left-right navigator keys, select the settings menu. • Press the keys associated with: Phone • Enter your password (if required) and apply. -
Page 24: Listen To Your Voicemail
SIP Business Listen to your voicemail The message key flashes when you have received a new voicemail or if you have missed calls. • Use one of the following: Press the messaging key. Follow the instructions from the voicemail server. Using the left-right navigator keys, select the voicemail menu. -
Page 25: Programming Your Telephone
SIP Business Programming your telephone Adjusting the audio functions 6.1.1 Select the melody • Using the left-right navigator keys, select the settings menu. • Press the keys associated with: Phone Ringing Melody • Select the melody of your choice (16 tunes). •... -
Page 26: Adjust Ringer Volume While A Call Arrives
Adjust contrast. • Press the OK key to validate your choice. • Adjusting the brightness of the deskphone (8028s Premium DeskPhone) 6.6.1 Adjust the brightness when the phone is in use • Using the left-right navigator keys, select the settings menu. - Page 27 Led behavior may differ depending on the system configuration. For more information, contact your installer or administrator. Install a jack accessory (headset, hands-free, loudspeaker) (8028s Premium DeskPhone) By default, the audio jack of your telephone can be used to connect a headset, hands-free kit or loudspeaker.
- Page 28 Select the type of device connected to the USB: Headset Handset Handsfree Loudspeaker • Manage connected devices (8028s Premium DeskPhone) 6.10.1 List of connected devices • Using the left-right navigator keys, select the settings menu. • Press the keys associated with: Phone Audio •...
- Page 29 SIP Business Contacting your administrator (Technical support) If necessary you may need to contact your administrator. Before contacting your administrator, make sure you have information such as your phone's codes and software version to hand. 6.11.1 Date code (left) / Technical code (right) The codes are located under the backshell of the phone.
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Page 30: Guarantee And Clauses
SIP Business Guarantee and clauses Safety Instructions • Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. • Magnets could affect the functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1,6 inches) at least. -
Page 31: Regulatory Statements
Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory. The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright© ALE International 2017. - Page 32 Use this key to delete one number or character at a time. Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory. 8AL90341ENAAed01 - ALE International copyright © 2017...
- Page 33 You are on the line with your first contact. Ringing mode: Configure the ringtone Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory. 8AL90341ENAAed01 - ALE International copyright © 2017...