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ZENworks Linux Management 7.2IR2
Novell ZENworks Linux Management 7.2IR2 Manuals
Manuals and User Guides for Novell ZENworks Linux Management 7.2IR2. We have
3
Novell ZENworks Linux Management 7.2IR2 manuals available for free PDF download: Administration Manual, Installation Manual, Troubleshooting Manual
NOVELL ZENworks Linux Management 7.2IR2 Administration Manual (674 pages)
Brand:
NOVELL
| Category:
Software
| Size: 8 MB
Table of Contents
Table of Contents
5
About this Guide
19
Part I Understanding Zenworks Linux Management
21
1 Quick Tutorial on Basic Zenworks Linux Management Features
23
Organizing Devices: Folders and Groups
23
Folders
24
Groups
24
Folders Vs. Groups
25
Creating Registration Keys and Rules
25
Setting up Zenworks Administrator Accounts
26
Delivering Software Packages
27
Bundles
28
Catalogs
28
Delivering Content Using File Bundles
28
Defining and Locking down Device Configuration Settings
29
Using Preboot Services
30
Collecting Software and Hardware Inventory
30
Managing Remote Devices
31
Monitoring Events
31
Hot List
32
Event Log
32
System Event Log
32
Message Logs
32
Generating Reports
33
2 Using Zenworks Linux Management with Dell Poweredge Servers
35
Configuring Poweredge Servers Using Dell Configuration Bundles
35
Obtaining, Configuring, and Updating Poweredge Servers Using Dell Update Package
36
Bundles
36
Obtaining Dell Update Packages from Dell
36
Assigning Dell Update Package Bundles to Configure and Update Poweredge Servers
36
Determining if Newer Dell Package Updates Are Available for Poweredge Servers
37
Deploying a Newer Dell Update Package
38
Using Advanced Dell Inventory Information
38
Using Advanced Dell Inventory Reports
38
Part II Zenworks System Management
39
3 Zenworks Control Center
41
Where the Zenworks Control Center Is Installed
41
Accessing the Zenworks Control Center
41
Accessing the Zenworks Control Center through Novell Imanager
42
Changing the Timeout Value for the Zenworks Control Center
42
Changing the Debug Settings of Zenworks Control Center
43
4 Command Line Administration Utilities
45
Zlman
45
Zlm-Debug
45
Zlmmirror
46
Rug
46
Zmd
46
Zrmservice
46
5 Zenworks Server
47
Zenworks Services
47
Checking the Status of a Zenworks Service
48
Starting a Zenworks Service
48
Stopping a Zenworks Service
49
Restarting a Zenworks Service
49
RPM Package Repository
49
Package Repository Location
49
Package Replication
50
Package Administration
50
Uninstalling a Zenworks Server
50
Uninstalling a Primary Zenworks Server Using Zlm-Uninstall
50
Uninstalling a Secondary Zenworks Server Using Zlm-Config
51
Manually Uninstalling a Primary or Secondary Zenworks Server
51
Freeing Disk Space on a Zenworks Server
52
6 Zenworks Agent
53
Zenworks Agent (Zmd)
53
Zenworks Agent (Zmd) Cache Settings
53
File System Access
54
Using the Software Updater, Installer, and Remover from Users' Managed Devices
54
Updating Software
55
Installing Software
58
Removing Software
61
Viewing System Preferences
62
Editing System Preferences
63
Uninstalling the Zenworks Agent
66
7 Configuring Management Zone Settings
67
Configuring System Variables
67
Creating System Variables
68
Using Variables in Zenworks Policies: a Sample Use Case
68
Configuring the Device Refresh Schedule
70
Configuring Device Inventory Settings
70
Configuring Local Device Logging
71
Configuring Preboot Services
72
Configuring Remote Management
72
Configuring Centralized Message Logging
72
Configuring the Content Replication Schedule
72
Viewing Default Target Platforms and Configuring Custom Target Platforms
73
Configuring the Zenworks Management Daemon (Zmd) Settings
74
Integrating Novell Customer Center with Zenworks Linux Management
75
Configuring the Zenworks Server Preferences
76
Understanding the Storefiledeps Preference
77
8 Zenworks Administrator Accounts
79
Creating an Administrator Account
79
Modifying Account Rights
80
9 Zenworks Object Store and Data Store Maintenance
83
Maintaining the Zenworks Object Store
83
Backing up the Zenworks Object Store
83
Restoring the Zenworks Object Store
84
Deleting the Dangling Objects from Zenworks Object Store
84
Maintaining the Zenworks Data Store on Postgresql
85
Displaying the Password for the Default Postgresql Database
86
Understanding Automated Database Maintenance
86
Backing up the Zenworks Data Store
86
Restoring the Zenworks Data Store
87
Optimizing the Server Database
88
Restarting Novell Zenworks Server Services after Restarting the Database
89
Maintaining the Zenworks Data Store on Oracle
89
Backup and Recovery Solutions
90
Setting Environment Variables
90
Connecting to the Database
91
Starting the Database
91
Backing up the Database
91
Recovering the Database
92
Shutting down the Database
94
Synchronizing the Object Store and Data Store
94
Cleaning up the Zenworks Database
94
Part III Device Registration
95
10 Registration Overview
97
11 Registering Devices
99
Installing the Zenworks Agent and Registering Devices
99
Registering a Device after Installing the Zenworks Agent
99
Automatically Registering the Services at the Initial Startup of Zmd
100
12 Managing Registration Keys and Rules
101
Managing Registration Keys
102
Creating Keys to Register Devices
102
Editing Existing Registration Keys
105
Renaming, Copying, or Moving Registration Keys
106
Deleting Registration Keys
106
Managing Registration Rules
107
Creating Rules to Register Devices
107
Editing Existing Registration Rules
111
Renaming or Copying Registration Rules
113
Reordering Registration Rules
113
Deleting Registration Rules
113
Creating Folders
113
13 Unregistering and Reregistering Devices
115
Possible Scenarios for Unregistering and Reregistering Devices
115
Unregistering Devices
116
Reregistering Devices
116
Part IV Policy Management
117
14 Policy Management Overview
119
Understanding Policies
119
Creating Policies
119
Managing Policies
120
15 Understanding Policies
121
Types of Policies
121
Assignments
122
Schedules
122
Groups
123
System Requirements
124
Effective Policies
124
16 Creating Policies
127
Epiphany Policy
127
Evolution Policy
133
Firefox Policy
139
Generic GNOME Policy
146
Novell Linux Desktop Policy
151
Remote Execute Policy
159
SUSE Linux Enterprise Desktop Policy
164
Text File Policy
171
17 Managing Policies
177
Creating Policies
177
Creating Folders
178
Creating Policy Groups
179
Assigning Policies
182
Removing Policy Assignments
183
Adding Policies to Existing Groups
184
Editing Policies
184
Editing Epiphany, Evolution, Firefox, and NLD Policies
184
Editing Generic GNOME Policies
187
Editing Remote Execute Policies
189
Editing Text File Policies
191
Viewing Policy Enforcement Status
194
Editing System Requirements
194
Refreshing Policies
196
Verifying Policy Enforcement
196
Renaming, Copying, or Moving Policies
197
Deleting Policies, Policy Groups, and Folders
198
Unenforcing Policies
199
Part V Package and Content Management
201
18 Package and Content Management Overview
203
Understanding RPM and File Bundles
205
Understanding Catalogs
205
Understanding Dell Update Package Bundles
206
Understanding the Zlman Utility
206
Replicating Content in the Zenworks Management Zone
206
Mirroring Software
206
19 Understanding RPM Packages
207
Installing the RPM Packages
207
Understanding the RPM Repositories
207
ZYPP Repository
207
Yast Online Update (YOU) Repository
208
RCE Repository
208
NU Repository
208
Understanding the Dependencies of RPM Packages
208
Loading Base Packages
209
Patching the Client Systems
209
20 Using RPM and File Bundles
211
Understanding Bundles
211
RPM Bundles
212
Preboot Bundles
212
File Bundles
212
Creating RPM Bundles
212
Creating File Bundles
223
Assigning Bundles
232
Editing Bundles
235
Adding Bundles to Catalogs
239
Creating Folders
239
Creating Bundle Groups
241
Adding Bundles to Existing Groups
245
Uninstalling Bundles from Devices
246
Using the Bundles Page to Remove Bundles from Devices
246
Using the Devices Page to Remove Bundles from Devices
248
Deleting Bundles, Bundle Groups, and Folders
249
Renaming, Copying, or Moving Bundles
250
Deploying a Different Version of a Bundle
251
Bundle Version Deployment Behavior
251
Utility)
251
Using a Remote Execute Policy to Remove Bundles and Packages from Devices
252
Generating Bundle Reports
255
Best Practices for Adding Packages to Bundles
256
21 Understanding the Package and Content Management Features Available on a Managed Device
259
Locking and Unlocking a Package on a Managed Device
259
Locking and Unlocking a Bundle on a Managed Device
260
Locking a Bundle
260
Unlocking a Bundle
260
Reverting to a Previously Installed Software Configuration State
261
Installing the Best Package
262
Using the Rug in Utility to Install the Best Package
262
Using the Zen-Installer Utility to Install the Best Package
262
22 Using Catalogs
265
Understanding Catalogs
265
Creating Catalogs
265
Assigning Catalogs
271
Adding Bundles to Catalogs
274
Renaming or Moving Catalogs
274
Deleting Catalogs
275
Creating Folders
276
23 Using Dell Update Package Bundles
279
Obtaining Dell Update Packages
279
Assigning Dell Update Package Bundles
279
Determining if Newer Dell Package Updates Are Available for Poweredge Servers
283
Deploying an Updated Version of a Dell Update Package Bundle
283
Modifying the Contents of a Dell Update Package Bundle
284
24 Replicating Content in the Zenworks Management Zone
287
Replicating the Content Immediately
287
Configuring a Content Replication Schedule
288
25 Mirroring Software
289
Zlmmirror
290
Xzlmmirror
290
Configuring a Software Mirror
290
Creating the Configuration Files by Using the Command Line Utility
291
Creating a Configuration File by Using the Xzlmmirror Utility
296
Mirroring Patch Bundles for SLES 10 / SLED 10 / OES 2 from the NU and RCE Type Repositories
302
Testing and Performing the Mirroring Operation by Using Zlmmirror
303
Testing and Performing the Mirroring Operation by Using the Xzlmmirror Utility
303
Distributing Catalogs from a Public Zenworks Linux Management Server
304
Creating a Public Zenworks Linux Management Server
304
Accessing a Public Zenworks Linux Management Server
304
Mirroring Dell Update Packages to Your Zenworks Server
305
Management Zones
309
Deploying Red hat Network Updates
310
Providing All RPM Packages and Package Bundles through a Catalog (Pulling)
311
Delivering Specific RPM Packages (Pushing)
311
Encoding the Zenworks Server Password
312
26 Creating RPM Packages from Tarballs
313
Alien Package Converter Overview
313
Installing Alien Package Converter
313
Example Usage
314
Part VI Preboot Services
315
27 Preboot Services Overview
317
Preboot Services Functionality
317
Preboot Services Strategies
317
Preboot Bundles
318
Configuring Preboot Services
318
Setting up Devices to Use Preboot Bundles
319
28 Understanding Preboot Services in Zenworks Linux Management
321
How Do You Implement Preboot Services
321
What Is the Preboot Execution Environment (PXE)
321
Understanding How Preboot Services Uses PXE
321
Understanding the Zenworks Nbps
322
Preboot Services Functionality
323
Preparing to Use PXE
323
Preboot Bundles
323
Preboot Services Menu
325
Image Storage Security
326
Non-Registered Device Settings
326
Preboot Work Assignment Rules
327
Preboot Referral Lists
328
Intel Active Management Technology (AMT)
329
The Preboot Services Processes
331
A Typical Preboot Services Operation
331
Illustrating the Preboot Services Processes
331
Preboot Strategies
337
Automating Updates and Installations
337
Creating, Installing, and Restoring Standard Images
338
Reimaging Corrupted Devices
339
Restoring Lab Devices to a Clean State
339
Setting up Devices for Future Reimaging
340
Multicasting Device Images
340
Configuring Dell Linux Devices
342
29 Setting up Preboot Services
345
Preparing a Preboot Services Server
345
Setting up the Preboot Services Methods
346
Using Preboot Services (PXE)
346
Preparing Imaging Boot Cds or Dvds
346
Using the Zenworks Imaging Media Creator
348
Managing Zenworks Partitions
354
Deploying and Managing Preboot Services
356
Checking the Preboot Services Imaging Server Setup
357
Deploying Preboot Services in a Network Environment
358
Administering Preboot Services
366
Editing the Preboot Services Menu
368
Configuring Preboot Services Defaults
371
Configuring Preboot Services Menu Options
371
Configuring Image Storage Security
373
Configuring Non-Registered Device Settings
374
Configuring Preboot Work Assignments
377
Configuring the Server Referral List
384
Configuring Intel Active Management Technology (AMT)
386
Overriding Preboot Services Defaults
390
Enabling PXE on Devices
392
Enabling PXE on a PXE-Capable Device
392
Verifying that PXE Is Enabled on a Device
393
Setting up Devices for Imaging
393
Device Requirements
394
Enabling a Device for Imaging Operations
394
Disabling Persistent Device Names
395
30 Using Preboot Services
397
Imaging Devices
397
Imaging Using the Zenworks Control Center
397
Performing Manual Imaging Tasks
405
Setting up Disconnected Imaging Operations
414
Multicasting Images
419
Multicasting in the Zenworks Control Center
420
Multicasting Manually
425
Configuring Autoyast or Kickstart Installation Script Bundles
430
Configuring an Autoyast Bundle
430
Configuring a Kickstart Bundle
436
Configuring Zenworks Script Bundles
440
Using Dell Configuration Bundles
444
Creating Dell Configuration Scripts and Files
444
Creating Dell Configuration Bundles
447
Assigning Unassigned Preboot Bundles
451
Editing Preboot Services Work
453
31 Imaging Utilities and Components
457
Starting Image Explorer
457
Determining the Image Explorer Version
457
Image Explorer Versus Linux Konquerer
458
Opening an Image
458
Saving Image Changes and Exiting the Utility
458
Managing Image Properties
458
Viewing and Modifying the Properties of the Image File
458
Viewing the Properties of an Image File Item
459
Changing a Partition's Size
459
Image File Operations
460
Compressing an Image File
460
Splitting an Image
461
Hiding and Removing Content in the Image File
462
Configuring File Sets
463
Extracting Content as Files
464
Extracting Content as an Add-On Image
464
Modifying Image Content
465
Creating an Add-On Image
465
Adding Directories and Files
465
Creating a New Image File
466
Creating a New Directory
466
Creating a New Partition
466
Resizing a Partition
466
Creating, Configuring, and Saving the New Image File
466
Selecting New Image File Options
466
32 Inventory Overview
471
33 Reviewing the Device Inventory
473
Accessing the Device Inventory
473
Reviewing Device Inventory Summaries
473
Reviewing Hardware (General)
474
Reviewing Software (General)
474
Reviewing Hardware Details
474
Refreshing Device Inventory
478
34 Rolling up Hardware Inventory
479
Preparing to Roll up Inventory
479
Configuring the Inventory Roll-Up Policy
479
Understanding the Roll-Up Process
480
Understanding the Components Involved in the Inventory Roll-Up
481
Understanding the Sender
481
Viewing the Inventory Data Stored in the Zenworks 7 Server Management or Zenworks
482
Desktop Management Inventory Database
482
Understanding the Compressed Scan Data File
482
Part VIII Remote Management
483
35 Remote Management Overview
485
Remote Management Terminology
485
Understanding the Remote Management Components
485
Understanding Remote Control
486
Understanding Remote View
486
Understanding Remote Login
486
Configuring the Remote Management Settings
487
Configuring Remote Management Settings at the Zone Level
487
Configuring Remote Management Settings at the Folder Level
489
Configuring Remote Management Settings at the Device Level
489
Configuring Remote Management Agent
490
Setting up the Remote Management Agent Password on the Managed Device
490
Clearing the Remote Management Agent Password
491
Clearing Remote Management Agent Log Files
491
Starting Remote Management Operations Using the Zenworks Control Center
491
Initiating a Remote Management Session from Common Tasks
491
Initiating a Remote Management Session from the Device Context
492
Starting Remote Management Operations Using the Native Vncviewer
493
Starting Remote Management Operations Using the Windows VNC Viewer
494
Starting Remote Management Operations Using the Linux VNC Viewer
494
Establishing SSH Tunneling
495
Improving Remote Management Performance
495
Part IX Event Monitoring
497
37 Event Monitoring Overview
499
Event Monitoring Terminology
499
Monitoring Device Events
500
Monitoring Policy Events
500
Monitoring Bundle Events
500
Using the Hot List
500
Backing up the Log Files
501
38 Working with Event Logs
503
The Event Log Page
503
Working with the Log
505
Viewing an Event Log
505
Acknowledging an Event
506
Using the Advanced Page
508
Clearing the Event Log
508
39 Message Logger
511
What Is Message Logger
511
Message Severity
511
Message Format
511
Debugging and Logging ZMD
512
Viewing the Debug Logs on Zenworks Server
512
40 Configuring Message Logger Settings
513
Configuring Message Logger Settings for the Primary Server
513
Configuring Database Maintenance Settings
513
Configuring Centralized Log Settings
514
Configuring SMTP Settings
514
Configuring SNMP Settings
515
Configuring Message Logger Settings for a Managed Device
516
Configuring Local Log Settings
516
Configuring System Log Settings
517
Part X Reports
519
41 Reports Overview
521
Bundle Reports
521
Dell Reports
521
Device Reports
522
42 Generating Zenworks Reports
523
Creating a Folder
523
Creating a Report
524
Organizing Reports and Folders
527
Using Templates to Create Dell Reports
527
Editing the Reports List
527
Modifying Report Details
528
Deleting a Report or Folder
528
Generating Reports
529
Exporting Reports
529
Resetting Default Reports
530
Part XI Appendixes
531
A Command Line Utilities
533
Zmd
534
Zrmservice
537
Zlm-Debug
538
Zlmmirror
540
Zlman
547
Rug
571
B Bundle and Policy Schedules B.1 no Schedule
585
Date Specific
585
Day of the Week Specific
586
Event
587
Monthly
587
B.4 Event
587
B.5 Monthly
587
Relative to Refresh
588
C Naming Conventions in the Zenworks Control Center
589
500 D Imaging Utilities and Components
591
Image Explorer (Imgexp.exe)
591
Starting Image Explorer (Imgexp.exe)
592
Opening an Image
592
Adding a File or Folder to an Open Image
592
Creating a Folder in an Open Image
593
Excluding a File or Folder from a File Set in the Open Image
593
Marking a File or Folder for Deletion in the Open Image
593
Purging Files and Folders Marked for Deletion from the Open Image
593
Extracting a File or Directory from the Open Image to a Folder
593
Extracting a File or Directory from the Open Image as an Add-On Image
593
Viewing a File from the Open Image in Its Associated Application
594
Saving Your Changes to the Open Image
594
Creating an Add-On Image
594
Adding a Partition to a New Add-On Image
594
Compressing an Image
594
D.1.14 Compressing an Image
594
Splitting an Image
595
D.1.15 Splitting an Image
595
Resizing a Partition in an Image
596
Novell Zenworks Linux Management Imaging Agent (Novell-Zislnx)
596
Image-Safe Data Viewer and Editor (Zisview and Zisedit)
597
Information Displayed by the Image-Safe Data Viewer
597
Using the Image-Safe Data Viewer
599
Using the Image-Safe Data Editor
600
Zenworks Imaging Floppy Boot Disk Creator (Zmediacreator.exe)
601
Imaging Configuration Parameters (Settings.txt)
602
Imaging Boot Parameter for PCMCIA Cards
605
Imaging Server
605
D.7 Imaging Server
605
Initiating the Imaging Processes
605
Viewing Information about Imaging Requests
614
Starting a Manual Multicast Session
615
E Zenworks Imaging Engine Commands
617
Help Mode (Img Help)
617
Automatic Mode (Img Auto)
618
Make Mode (Img Make)
619
Make Locally (Img Makel)
619
Make to Proxy (Img Makep)
620
Restore Mode (Img Restore)
621
Restore from Local (Img Restorel)
622
Restore from Proxy (Img Restorep)
624
Session (Multicast) Mode (Img Session)
625
Partition Mode (Img Part)
627
Using the Zenworks Imaging Engine Menu
627
Using the Bash Prompt
628
Zenworks Partition Mode (Img Zenpartition)
628
Dump Mode (Img Dump)
629
Information Mode (Img Info)
630
F Updating Zenworks Imaging Resource Files
633
The Linux Distribution for Imaging
633
Understanding Device Boot Processes in a Zenworks Imaging Environment
634
Linuxrc
634
F.2.1 Linuxrc
634
Zenworks.s
635
Understanding Zenworks Partitions and Command Line Parameters
635
The Zenworks Partition
635
F.2.2 Zenworks.s
635
F.3 Understanding Zenworks Partitions and Command Line Parameters
635
F.3.1 the Zenworks Partition
635
Command Line Parameters and Variables
636
Modifying Zenworks Imaging Resource Files
636
Adding Files to an Imaging Boot CD
637
Adding Files to the Initrd or Root File Systems
638
Using the Driverupdate File Method
640
Adding or Updating LAN Drivers
642
Obtaining Drivers
642
F.5.1 Obtaining Drivers
642
Building Drivers
643
Using Uname
644
Loading Drivers with Parameters
644
F.5.3 Loading Drivers with Parameters
644
F.6 Using Uname
644
Variables and Parameters
645
Imaging Script Variables
646
Linuxrc Parameters Specified in Settings.txt
646
F.7.3 Image Engine Variables
647
Troubleshooting Linux Driver Problems
647
Image Engine Variables
647
Troubleshooting During the Boot Process
647
F.8.1 Troubleshooting During the Boot Process
647
Troubleshooting at the Bash Prompt
648
G Upgrading the Dell DTK
649
H Supported Ethernet Cards
651
Using a Specific Network Card for Devices Running Dual Nics
653
J Establishing SSH Tunneling
655
SSH Tunneling between a Linux Management Console and a Linux Managed Device
655
Basic Use
655
J.1 SSH Tunneling between a Linux Management Console and a Linux Managed Device
655
J.1.1 Basic Use
655
J.2 SSH Tunneling between a Windows Management Console and a Linux Managed Device
656
SSH Tunneling between a Windows Management Console and a Linux Managed Device . 656 J.3 Compression
657
K License Agreement for Libacl and Libgconf K.1 Library GNU Public License
659
L Documentation Updates
665
September 25, 20 (Hot Patch 2)
665
Package and Content Management
665
July 28, 2008
666
June 26, 2008
666
May 19, 2008 (Interim Release 2)
666
Appendix
666
L.2 July 28, 2008
666
L.2.1 Appendix
666
L.3 June 26, 2008
666
L.3.1 Appendix
666
L.4 May 19, 2008 (Interim Release 2)
666
Package and Content Management
667
Preboot Services
667
Zenworks System Management
667
January 11, 2008
668
October 16, 2007
668
Event Monitoring
668
Appendix
668
L.4.4 Event Monitoring
668
L.4.5 Appendix
668
L.5 January 11, 2008
668
L.5.1 Appendix
668
L.6 October 16, 2007
668
September 3, 2007
669
Package and Content Management
669
Appendix
669
Event Monitoring
669
L.6.2 Appendix
669
L.7 September 3, 2007
669
L.7.1 Event Monitoring
669
L.7.2 Appendix
669
August 23, 2007 (Interim Release 1)
670
L.8 August 23, 2007 (Interim Release 1)
670
Package and Content Management
670
Zenworks System Management
670
Appendix
670
L.8.3 Appendix
670
L.9 June 11, 2007
671
L.9.1 Package and Content Management
671
L.9.2 Appendix
671
L.10 June 2, 2007
671
L.10.1 Appendix
671
L.11 May 18, 2007
672
L.11.1 Zenworks System Management
672
L.11.2 Appendix
672
L.12 April 13, 2007
672
L.12.1 Zenworks System Management
672
L.12.2 Device Registration
673
L.12.3 Policy Management
673
L.12.4 Package and Content Management
673
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NOVELL ZENworks Linux Management 7.2IR2 Installation Manual (134 pages)
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Table of Contents
Table of Contents
5
Upgrading the Servers from Zenworks 7 Linux Management with IR1 or Zenworks
7
About this Guide
11
Part I Overview
13
1 About Zenworks Linux Management
15
Management Capabilities
15
Software Package Management
15
Policy-Based Device Management
15
Automated Install and Imaging
16
Remote Management
16
Inventory Collection
16
Zenworks Linux Management Features Specific to Dell Poweredge Servers
16
System Architecture
17
System Administration
18
Zenworks Terms
19
Part II Preparation
23
2 System Requirements
25
Zenworks Server Requirements
25
Database Requirements
26
Managed Device Requirements
26
Administration Workstation Requirements
29
Part III Installation
31
3 Preparing the Database for the Zenworks Data Store
33
Creating the Database Instance
33
Installing the Oracle Database Client
34
Linux X86 32-Bit
34
Linux X86 64-Bit
34
Section 3.2, "Installing the Oracle Database Client
34
Configuring Oracle 10G Release 2 as a Remote Database Server
35
Configuring Oracle 10G R2 as a Remote Database Server on Linux
35
Configuring Oracle 10G R2 as a Remote Database Server on Windows
35
Migrating the Data from an Oracle 9I R2 Database to an Oracle 10G R2 Database
35
Section 3.3, "Configuring Oracle 10G Release 2 as a Remote Database Server
35
Database
36
Gathering the Database Information
37
Section 3.5, "Gathering the Database Information
37
4 Verifying the RPM Package Signatures
39
5 Installing the Zenworks Primary Server
41
What the Installation Program Does
41
Installing the Zenworks Server Software
41
Supplying Your Product License Code
45
6 Installing a Zenworks Secondary Server
47
Determining if a Secondary Server Is Needed
47
Installing the Zenworks Server Software as Secondary Server
48
Defining a Content Replication Schedule
51
7 Setting up Managed Devices
53
Installing Zenworks Linux Management on SLES 10 IA 64
53
Installing the Zenworks Agent and Registering the Device
54
Manually Installing the Zenworks Agent
54
Setting up the Open Enterprise Server 1 after Installing Zenworks Linux Management
57
Enabling Dell Poweredge Support
59
8 What's Next
63
Part IV Security
65
9 Understanding the Security of Zenworks Linux Management System
67
Clear Text Passwords
67
Self-Signed Certificates
67
Zenworks Agent
67
Database Connections
68
Device Ports
68
Agent Listening Ports
68
Server Listening Ports
69
Denial-Of-Service Attacks
70
Root
70
Part V Upgrade
71
10 What's New in Zenworks Linux Management
73
What's New in Zenworks 7.2 Linux Management
73
Zenworks Linux Management Server Support for SLES 10 Devices
73
Support for SLES 10 and SLED 10 as Managed Devices
74
Support for Dell Update Package Bundles
74
Support for Dell Configuration Bundles
75
New Package Management Features
75
Package Management for PPC, Itanium, and Zseries Devices
75
Updates to the Imaging Functionality
75
Novell Zenworks 7.27.3 Linux Management Administration Guide
75
Mirroring
76
Zenworks Linux Management Agent
76
Zenworks Control Center
77
Reporting
79
Integration with the Novell Customer Center
79
What's New in Zenworks 7.2 Linux Management with Interim Release 1
79
Zenworks Linux Management Server Support for SLES 10 SP1
79
Support for New Platforms as Managed Devices
79
Support for the NU Type in Zlmmirror
80
What's New in Zenworks 7.2 Linux Management with Interim Release 1A
80
Support for New Platforms as Managed Devices
80
What's New in Zenworks 7.2 Linux Management with Interim Release 2
80
Zenworks Linux Management Server Support for SLES 10 SP2
80
Support for New Platforms as Managed Devices
81
Java-Based Image Explorer
81
Enhancement to Zseries on SLES10 SP2
81
Device Blackout Interval
81
Xzlmmirror Utility
81
Support for Oracle 10G Release2 Database
81
11 Upgrading to Zenworks 7.2 Linux Management
83
Upgrading the Zenworks Servers and the Managed Devices to Zenworks 7.2 Linux Management
83
Performing an In-Place Upgrade on the Zenworks Primary Server
84
Performing an In-Place Upgrade on a Zenworks Secondary Server
85
Upgrading Managed Devices Manually
86
Upgrading Managed Devices by Using Upgrade Bundles
87
Increasing the Security Level after Upgrading a Zenworks Server from Zenworks 7 Linux Management with IR1
90
Changes to Bundle Schedules in Zenworks 7.2 Linux Management
91
Upgrade Options
91
12 Upgrading to Zenworks 7.2 Linux Management with Ir1/Ir1A
93
Upgrading the Zenworks 7 Linux Management with IR1 or Zenworks 7 Linux Management - Dell Edition Servers to Zenworks 7.2 Linux Management with IR1
94
Performing an In-Place Upgrade on the Zenworks Primary Server
95
Performing an In-Place Upgrade on a Zenworks Secondary Server
96
Upgrading the Zenworks 7.2 Linux Management Servers to Zenworks 7.2 Linux Management
97
With IR1
97
Upgrading the Managed Device to Zenworks 7.2 Linux Management with Ir1/Ir1A
98
Upgrading Managed Devices by Using Upgrade Bundles
98
Manually Upgrading the Zenworks 7 Linux Management with IR1 or Zenworks 7 Linux Management - Dell Edition Managed Device to Zenworks 7.2 Linux Management with Ir1/Ir1A
102
Upgrading the Zenworks 7.2 Linux Management Managed Device to Zenworks 7.2 Linux Management with IR1 by Using the Hot Patch 5 Channel
102
Management with IR1
103
Changes to Bundle Schedules in Zenworks 7.2 Linux Management with IR1
103
Upgrade Options
103
13 Upgrading to Zenworks 7.2 Linux Management with IR2
105
Upgrading from Zenworks 7 Linux Management with IR1 or Zenworks 7 Linux Management - Dell Edition to Zenworks 7.2 Linux Management with IR2
106
Zenworks 7 Linux Management - Dell Edition to Zenworks 7.2 Linux Management with
106
Linux Management - Dell Edition to Zenworks 7.2 Linux Management with IR2
107
Ir2
110
Ir2
111
Upgrading the Servers from Zenworks Linux Management 7.2 to Zenworks Linux Management 7.2 with IR2
111
Linux Management with IR2
111
With IR2
111
Linux Management with IR2
112
Upgrading the Managed Device from Zenworks 7.2 Linux Management with IR1 to Zenworks 7.2 Linux Management with IR2
112
Management with IR2
112
Changes to Bundle Schedules in Zenworks 7.2 Linux Management with IR2
113
Upgrade Options
113
Part VI
115
A Additional Installation Information
117
Installation Options
117
A.1 Installation Options
117
Automating Installation of the Zenworks Agent
118
Installing Zenworks Linux Management on a SLES 9 Server with a Minimal Installation
119
Installing Zenworks Linux Management on a SLES 10 Server with a Customize Installation
119
Installing a Zenworks Server on a Device Configured with DHCP
121
B Hot Patches
123
Installing Zenworks Linux Management Hot Patches
123
Using Autoyast to Install Hot Patches on Managed Devices
123
C Documentation Updates
127
July 20, 2009
127
Installation
127
C.1.1 Installation
127
December 12, 2008 (Hot Patch 3)
128
Installation
128
September 25, 2008 (Hot Patch 2)
128
Upgrade
128
C.2 December 12, 2008 (Hot Patch 3)
128
C.2.1 Installation
128
C.3 September 25, 2008 (Hot Patch 2)
128
C.3.1 Installation
128
C.3.2 Upgrade
128
May 19, 2008 (Interim Release 2)
129
System Requirements
129
Installation
129
Security
129
C.4.1 System Requirements
129
C.4.2 Installation
129
C.4.3 Security
129
Upgrade
130
December 10, 2007 (Interim Release 1A)
130
System Requirements
130
Installation
130
C.4.4 Upgrade
130
C.5 December 10, 2007 (Interim Release 1A)
130
C.5.1 System Requirements
130
C.5.2 Installation
130
C.5.3 Upgrade
130
October 16, 2007
131
System Requirements
131
Installation
131
August 23, 2007 (Interim Release 1)
131
C.6.1 System Requirements
131
C.6.2 Installation
131
C.7 August 23, 2007 (Interim Release 1)
131
C.7.1 System Requirements
131
Installation
132
Upgrade
132
July 17, 2007
132
System Requirements
132
C.7.2 Installation
132
C.7.3 Upgrade
132
C.8 July 17, 2007
132
C.8.1 System Requirements
132
Installation
133
June 11, 2007
133
System Requirements
133
C.8.2 Installation
133
May 21, 2007
133
C.10.1 Upgrade
133
C.9 June 11, 2007
133
C.9.1 System Requirements
133
Upgrade
133
April 20, 2007
134
Installation
134
Upgrade
134
C.11.1 Installation
134
C.11.2 Upgrade
134
NOVELL ZENworks Linux Management 7.2IR2 Troubleshooting Manual (84 pages)
Brand:
NOVELL
| Category:
Software
| Size: 0 MB
Table of Contents
Table of Contents
5
About this Guide
7
Part I Installation, Upgrade, and Zenworks Database
9
1 Installation and Upgrade Troubleshooting Strategies
11
Troubleshooting the Installation
11
Troubleshooting the Upgrade Scripts
13
Part II Policy Handlers
15
2 Policy Handlers Error Messages
17
General Error Messages
17
The Policy_Name Could Not be Enforced Because few Keys Defined in the Policy Could Not be Cleared Appropriately before Enforcement
18
The Policy_Name Could Not be Enforced Because It Contains Invalid Keys
18
The Policy_Name Could Not be Enforced Because the Format of the Policy Data was Invalid
18
The Policy_Name Could Not be Enforced Because the User Specified was Invalid
18
The Gconfenforcer Could Not Find any Settings to Read from the Device
19
The Gconfenforcer Could Not Read the Requested Settings from the Device for the Specified User
19
The Policy_Name Could Not be Enforced Because the Username Has Not Been Specified in the Policy
19
The Settings Made by the Policy_Name Enforcers Could Not be Cleared Completely. Settings Made by Policies of this Type Might Still be in Effect on the Device
19
The Enforcement of Policy_Name was Unsuccessful and the Application Is Not Installed/Compatible. the Version of Name of the Application Should be >= Minimum Required Version
20
The Policy_Name Could Not be Enforced Because There was an Error in Setting or Unsetting the Values into the Configuration Source
20
The Read Settings Operation Could Not be Performed by the Enforcer Gconf Enforcer Because There was an Error in Reading from the Configuration Source
20
The Enforcement of Name of the Policy was Unsuccessful and the Operating System Distribution Is Not Compatible. the Distribution Should be >= Distribution Required Version. Only some Keys Might be Enforced
21
The Policy_Name was Requested to be Enforced, However, It Is Already Executing, Therefore, We will Not Start It Again
21
The Policy_Name will Not be Enforced Because the Name of the Application Is Not Installed
21
The Policy_Name will Not be Enforced Because the Operating System Is Not Required Distribution Version or Higher
21
Remote Execute Policy Error Messages
23
3 Policy Handlers Troubleshooting Strategies
25
General Troubleshooting Strategies
25
Troubleshooting the Epiphany Policy
28
Troubleshooting the Generic GNOME Policy
28
Troubleshooting the Remote Execute Policy
29
Troubleshooting the Text File Policy
30
Part III Event Monitoring
33
4 Event Monitoring Troubleshooting Strategies
35
Troubleshooting Event Monitoring
35
Part IV Inventory
37
5 Inventory Roll-Up Error Messages
39
6 Inventory Troubleshooting Strategies
43
Troubleshooting Inventory Roll-Up
43
6.2 Troubleshooting Hardware Inventory
44
Inventory-Scanner-Option Can be Set to an Invalid Value on the Managed Device
44
Troubleshooting Hardware Inventory
44
How Do I Control the Interval of Hardware Inventory Update to the Server
45
How Do I Control the Probing of Hardware Information of Specific Component on Managed Device
46
How to Control Delayed Schedules for Updating Inventory on the Zenworks Linux Management Server
46
Source: Zenworks Linux Management; Inventory
46
Part V Disaster Recovery
47
7 Disaster Recovery
49
Safeguarding Your System through Backups
49
The Data Store
49
The Object Store
49
The Package Repository
49
The Zlmmirror Configuration Files
50
Safeguarding Your System through Server Configuration
50
Data Store
50
Object Store
50
Package Repository
51
Message Logger
51
Restoring Your System after a Primary Server Failure
51
Converting a Secondary Server to a Primary Server
52
Moving Devices to the New Primary Server
53
8 Disaster Recovery Error Messages
55
Part VI Remote Management
57
9 Remote Management Error Messages
59
10 Remote Management
63
10 Remote Management Troubleshooting Strategies
63
Multiple Remote Login Sessions to the same Managed Device Fail
63
The Remote Management Session Does Not Proceed if the Managed Device Is Displaying the GNOME Logout Dialog Box
63
The Remote Management Viewer Window Fails to Refresh after Multiple Remote Management Sessions from the same Browser Session
64
The Password Dialog Box Loses Focus During a Remote Management Session
64
Unable to Continue with the Remote Control Operation Because the Remote Management Viewer Freezes
64
Authentication to the X Server Fails
64
Severity: Zenworks Linux Management; Remote Management
64
Only a Grey Screen Is Displayed While Performing a Remote Login Session
65
Part VII Dell DTK
67
11 Dell Configuration Bundle Troubleshooting Strategies
69
Part VIII Package and Content Management
71
12 Package and Content Management Error Messages
73
13 Package and Content
75
13 Package and Content Management Troubleshooting Strategies
75
Rug Refresh Hangs
75
Bundle or Package Installation Might Fail with the Error Message, "Resolvable ID (Number) Does Not Exist
76
The Zlman Push-Now Option Does Not Install the Bundle on the Device
76
The Command to Set the Password on the Managed Device Is Truncated in the Error Message
76
Adding a Custom Repository Fails with an Error
76
Installing the YOU Patches Without any Particular Order Using the Rug Command Fails
77
Mirroring more than 400 Bundles Simultaneously between Zenworks Linux Management Servers Located in Different Management Zones Fails
77
Management Server
77
Part IX Preboot Services
79
14 Preboot Services Troubleshooting Strategies
81
A Documentation Updates
83
August 22, 2008
83
May 19, 2008
83
Inventory
83
A.2.1 Inventory
83
Package and Content Management
84
August 23, 2007
84
Inventory
84
May 21, 2007
84
A.3.1 Inventory
84
A.4 May 21, 2007
84
A.4.1 Inventory
84
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