Package And Content Management Troubleshooting Strategies; Rug Refresh Hangs - Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - TROUBLESHOOTING GUIDE 08-22-2008 Troubleshooting Manual

Package and Content
1 3
Management Troubleshooting
Strategies
This section provides solutions to problems you might encounter when using Novell
Linux Management Package and Content Management features:
"Installing updates that were mirrored from the Update sites, such as http://updates.novell.com
(http://updates.novell.com/), using the rug up command fails with dependency errors" on
page 75
"Rug refresh hangs" on page 75
"Bundle or package installation might fail with the error message, "Resolvable ID (number)
does not exist"" on page 76
"The zlman push-now option does not install the bundle on the device" on page 76
"The command to set the password on the managed device is truncated in the error message"
on page 76
"Adding a custom repository fails with an error" on page 76
"Installing the YOU patches without any particular order using the rug command fails" on
page 77
"Mirroring more than 400 bundles simultaneously between ZENworks Linux Management
servers located in different management zones fails" on page 77
Installing updates that were mirrored from the Update sites, such as http://
updates.novell.com (http://updates.novell.com/), using the rug up command fails
with dependency errors
Source: ZENworks Linux Management; Package and Content Management
Possible Cause: The dependent packages are not available on the ZENworks Linux
Management server.
Action: To distribute and install RPMs to managed devices, you need to ensure that all
packages the RPMs depend on, and all packages dependent on the RPM are
also imported to the ZLM server. For example, to distribute updates to the
SLES 10 devices mirrored from updates.novell.com, you need to ensure that
all the packages from the SLES 10 media are imported to the ZLM server. You
need not assign the bundles or catalogs containing the dependent RPMs to the
managed devices.

Rug refresh hangs

Source: ZENworks Linux Management; Package and Content Management
Explanation: The rug refresh command sometimes hangs.
Action: Execute the rug restart command.
Package and Content Management Troubleshooting Strategies
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ZENworks
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