Mitel 5320 Manuals

Mitel 5320 Manuals

Manuals and User Guides for Mitel 5320. We have 36 Mitel 5320 manuals available for free PDF download: User Manual, Reference Manual, User Manual Supplement, Manual, Quick Reference Manual, Installation Manual, User's Information Manual, Quick Reference Sheet, Quick User Manual, Quick Start Manual

Mitel 5320 User Manual

Mitel 5320 User Manual (115 pages)

5000 Communications Platform (CP)

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents

12
- User Guide
  1
- Feature Buttons
  4
- Placing a Page Announcement
  5
  - Safety Notices
    7
  - Power Requirements
    8
  - Product Disposal Instructions
    8
  - Software Updates
    8
  - Phone Usage
    9
  - Table of Contents
    12
- Getting Started
  
  18
- Welcome
  
  18
- About Your IP Phone
  
  18
  - 5320/5330 IP Phone Features
    19
  - 5340 IP Phone Features
    20
  - Phone Feature Descriptions
    21
    
    Handset
    21
    
    Display
    21
    
    Ring/Message Indicator
    21
    
    Speaker
    21
    
    Feature Buttons
    22
    
    Dialpad Buttons
    22
    
    Programmable Buttons
    23
    
    Menu Buttons (5340 IP Phones Only)
    23
    
    Navigation Page Buttons
    23
    
    External Speaker
    23
- Phone Signals
  
  24
- Comfort and Safety Tips
  
  24
- Viewing the Phone Information
  
  25
- Using a Headset
  
  25
  - Headset - off
    25
  - Headset - on
    25
  - Headset - On/Off
    25
- Using the 5310 IP Conference Unit
  
  26
- Using the Line Interface Module (LIM)
  
  28
  - Making and Answering Calls Using the Analog Button
    29
  - Making and Answering Calls Using the Failover Mode
    30
- Personalizing Your Phone
  
  32
- Adjusting the Viewing Angle
  
  32
- Changing Volume Levels
  
  33
- Changing the Ring Tone
  
  33
- Adjusting the Display Contrast and Brightness
  
  33
  - Display Contrast Control
    33
- Changing the Language
  
  34
- Changing the Text Size on the Display
  
  35
- Using the Screen Saver
  
  36
- Viewing Call History
  
  38
  - Deleting Call Records
    39
  - Reviewing Call Record Icons
    39
- Cutomizing Your Contact List
  
  40
- Specifying Audio Feedback Options
  
  41
- Using the Dialpad Buttons to Enter Characters
  
  42
- Using Programmable Buttons
  
  44
  - Default Access Codes
    45
    
    Outside Line Access Codes
    45
    
    Extension Numbers
    45
  - Default Feature Codes
    45

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Mitel 5320 User Manual

Mitel 5320 User Manual (115 pages)

5000 COMMUNICATIONS PLATFORM

Brand: Mitel | Category: IP Phone | Size: 2 MB

Table of Contents

5360 IP Phone Quick Reference Guide

3
- Table of Contents
  3
- Commonly Used Feature Codes
  3
- Feature Buttons
  3
- Mitel ® 5360 IP Phone User Guide – , April
  4
- Safety Notices
  6
- Power Requirements
  7
- Product Disposal Instructions
  7
- Software Updates
  7
- Phone Usage
  8
Getting Started/Personalizing Your Phone

11
- Welcome
  
  17
- Getting Started
  
  17
- About Your IP Phone
  
  17
  - 5360 IP Phone Features
    18
  - Phone Feature Descriptions
    19
    
    Handset
    19
    
    Display and Softkeys
    19
    
    Status Bar
    19
    
    Gadget Sidebar
    19
    
    Ring/Message Indicator
    19
    
    Feature Buttons
    21
    
    Dialpad Buttons
    21
    
    Programmable Buttons
    22
    
    Navigation Page Buttons
    22
    
    External Speaker
    22
- Comfort and Safety Tips
  
  23
- Phone Signals
  
  23
- Cleaning Your IP Phone
  
  24
- Using a Headset
  
  24
- Viewing the Phone Information
  
  24
- Using the 5310 IP Conference Unit
  
  25
- Using the Line Interface Module (LIM)
  
  27
  - Making and Answering Calls Using the Analog Button
    28
  - Making and Answering Calls Using the Failover Mode
    29
- Personalizing Your Phone
  
  31
- Adjusting the Viewing Angle
  
  31
- Changing the Ring Tone
  
  32
- Adjusting the Display Brightness
  
  32
- Changing Volume Levels
  
  32
- Changing the Language
  
  33
- Changing the Text Size on the Display
  
  34
- Using the Screen Saver
  
  35
- Viewing Call History
  
  36
  - Deleting Call Records
    37
  - Reviewing Call Record Icons
    37
- Cutomizing Your Contact List
  
  38
- Calibrating the Display
  
  39
- Specifying Audio Feedback Options
  
  39
- Using the Dialpad Buttons to Enter Characters
  
  40
- Using Programmable Buttons
  
  42
  - ACD Agent – Log In/Out
    43
  - Default Access Codes
    43
    
    Outside Line Access Codes
    43
    
    Extension Numbers
    43
  - Default Feature Codes
    43
    
    Background Music – On/Off
    44
    
    Call Forward – All Calls
    44
  - Call Logging
    44
  - Conference
    44
  - Default Station
    44
    
    Message – Delete Message
    45
    
    Microphone Mute – On/Off
    45
    
    Page Receive – On/Off
    45
  - Program Buttons
    45
  - Program Station Passcode
    45
  - View Button Assignments
    46
- Listening to Background Music
  
  46
- Viewing Button Assignments
  
  46
- Resetting Programmable Buttons
  
  46
- Resetting the IP Phone to the Default Settings
  
  46
- Switching Keymaps
  
  47
- Turning the Backlight on or off
  
  47
- Getting Help
  
  47
- Activating Door Relay
  
  47
- Answering and Placing Calls
  
  49
- Answering Calls
  
  49
  - Answering Waiting Calls
    49
  - Using Automatic Call Access
    49
  - Redirecting Calls
    50
- Using Automatic Trunk Answer
  
  50
- Placing Calls
  
  51
  - Placing Emergency Calls
    51
  - Placing Emergency Calls Using the LIM Line
    51
  - Placing Internal Calls
    52
    
    Requesting a Callback (Queuing the Phone)
    52
    
    Using Camp-On
    52
  - Placing External Calls
    53
  - Redialing a Number
    53
- Using Speed Dial
  
  54
  - Using System Speed Dial
    54
  - Using Station Speed Dial
    54
    
    Storing Station Speed-Dial Numbers
    54
    
    Dialing Station Speed-Dial Numbers
    55
    
    Deleting Station Speed-Dial Entries
    55
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    56
- Using the Directory
  
  57
- Using Account Codes
  
  58
- Using Mute
  
  59
- Using Ring Intercom Always
  
  59
- Call Features
  
  59
- Using Handsfree Mode
  
  59
- Placing Calls on Hold
  
  60
- Entering a Hookflash
  
  60
- Transferring Calls
  
  61
- Viewing Your System Information
  
  62
- Viewing Caller ID Information
  
  62
- Forwarding Calls
  
  63
  - Manual Call Forwarding
    63
  - System Forwarding
    63
- Using Dynamic Extension Express
  
  64
  - Using the Handoff - Push/Pull Feature
    65
  - Receiving Message Waiting Indications
    66
- Placing Ad Hoc Conference Calls
  
  67
- Using Meet-Me Conferencing
  
  69
- Using Record-A-Call
  
  71
- Using Group Listen
  
  71
- Using Call Logging
  
  72
- Using Secondary Extension Buttons
  
  73
- Using Hot Desking
  
  74
- Using the Configuration Assistant
  
  75
- Using Remote Programming
  
  79
- Messages
  
  83
- Leaving Messages at Other Extensions
  
  83
- Viewing and Responding to Messages
  
  84
  - Canceling Messages Left at Other Extensions
    84
  - Deleting Waiting Inter-Station Messages
    84
- Using Do-Not-Disturb (DND)
  
  85
- Using Reminder Messages
  
  86
- Paging Other System Users
  
  87
  - Placing a Page Announcement
    87
  - Enabling or Disabling the Page Feature
    87
- Hunt Groups
  
  89
- Logging in to ACD Hunt Groups
  
  89
- Logging out of ACD Hunt Groups
  
  90
- Stopping the ACD Hunt Group Wrap-Up Timer
  
  90
- Other Hunt Group Features
  
  91
  - Requesting Agent Help
    91
  - Diverting Hunt Group Calls
    91
- Hunt Group Supervisor Features
  
  92
  - Accepting or Rejecting Agent Help Calls
    92
  - Monitoring Calls
    92
  - Stealing Hunt Group Calls
    92
  - Using Barge-In
    93
- Cordless Devices
  
  95
- Handset and Headset Combinations
  
  96
- Cordless Module
  
  97
- Pairing the Cordless Module and Devices
  
  97
- Low Battery Level
  
  98
- Using a Cordless Device as a Remote Control
  
  100
  - Using the Mute Key on a Cordless Device
    100
- Alerting Tones and Leds
  
  100
  - Cordless Handset Leds
    100
  - Using the Volume Keys on Cordless Device
    100
- Cordless Headset
  
  101
- Cordless Handset
  
  102
  - Cordless Headset Leds
    102
  - Using the Cordless Devices Application
    102
  - Using the Mitel Cordless Handset
    102
  - Answering Calls
    103
  - Hanging up
    103
  - Using the Mitel Dect Cordless Headset
    105
  - Cordless Headset Features
    105
  - Answering Calls
    105
  - Hanging up
    105
    
    Using a Bluetooth Headset
    107
    
    Answer a Call
    107
    
    Viewing Cordless Module Information
    108
    
    Editing a Bluetooth Headset Name
    109
- Troubleshooting
  
  111
- Contact Information
  
  111
- Error Messages
  
  111
- Troubleshooting Tips
  
  112

Mitel 5320 User Manual

Mitel 5320 User Manual (115 pages)

5000 COMMUNICATIONS PLATFORM

Brand: Mitel | Category: IP Phone | Size: 2 MB

Table of Contents

5320/5330/5340 IP Phone Quick Reference Guide

3
Getting Started/Personalizing Your Phone

11
- Getting Started
  
  17
- Welcome
  
  17
- About Your IP Phone
  
  17
  - Ip Phone Features
    19
  - Phone Feature Descriptions
    20
    
    Handset
    20
    
    Ring/Message Indicator
    20
    
    Feature Buttons
    21
    
    Dialpad Buttons
    21
    
    Programmable Buttons
    22
    
    Navigation Page Buttons
    22
    
    External Speaker
    22
- Comfort and Safety Tips
  
  23
- Phone Signals
  
  23
- Viewing the Phone Information
  
  24
- Using a Headset
  
  24
- Using the 5310 IP Conference Unit
  
  25
- Using the Line Interface Module (LIM)
  
  27
  - Making and Answering Calls Using the Analog Button
    28
  - Making and Answering Calls Using the Failover Mode
    29
- Personalizing Your Phone
  
  31
- Adjusting the Viewing Angle
  
  31
- Changing Volume Levels
  
  32
- Changing the Ring Tone
  
  32
  - Adjusting the Display Contrast and Brightness
    32
- Changing the Language
  
  33
- Changing the Text Size on the Display
  
  34
- Using the Screen Saver
  
  35
- Viewing Call History
  
  37
  - Deleting Call Records
    38
  - Reviewing Call Record Icons
    38
- Cutomizing Your Contact List
  
  39
- Specifying Audio Feedback Options
  
  40
- Using the Dialpad Buttons to Enter Characters
  
  41
- Using Programmable Buttons
  
  43
  - ACD Agent – Log In/Out
    44
  - Default Access Codes
    44
    
    Outside Line Access Codes
    44
    
    Extension Numbers
    44
  - Default Feature Codes
    44
    
    Background Music – On/Off
    45
    
    Call Forward – All Calls
    45
  - Call Logging
    45
  - Conference
    45
  - Default Station
    45
    
    Message – Delete Message
    46
    
    Microphone Mute – On/Off
    46
    
    Page Receive – On/Off
    46
  - Program Buttons
    46
  - Program Station Passcode
    46
  - View Button Assignments
    47
- Listening to Background Music
  
  47
- Resetting Programmable Buttons
  
  47
- Viewing Button Assignments
  
  47
- Resetting the IP Phone to the Default Settings
  
  47
- Switching Keymaps
  
  48
- Activating Door Relay
  
  48
- Answering and Placing Calls
  
  49
- Answering Calls
  
  49
  - Answering Waiting Calls
    49
  - Using Automatic Call Access
    49
  - Redirecting Calls
    50
- Using Automatic Trunk Answer
  
  50
- Placing Calls
  
  51
  - Placing Emergency Calls
    51
  - Placing Emergency Calls Using the LIM Line
    51
  - Placing Internal Calls
    52
    
    Requesting a Callback (Queuing the Phone)
    52
    
    Using Camp-On
    52
  - Placing External Calls
    53
  - Redialing a Number
    53
- Using Speed Dial
  
  54
  - Using System Speed Dial
    54
  - Using Station Speed Dial
    54
    
    Storing Station Speed-Dial Numbers
    54
    
    Dialing Station Speed-Dial Numbers
    55
    
    Deleting Station Speed-Dial Entries
    55
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    56
- Using the Directory
  
  57
- Using Account Codes
  
  58
- Call Features
  
  59
- Using Handsfree Mode
  
  59
- Using Ring Intercom Always
  
  59
- Using Mute
  
  59
- Placing Calls on Hold
  
  60
- Entering a Hookflash
  
  60
- Transferring Calls
  
  61
- Viewing Caller ID Information
  
  62
- Viewing Your System Information
  
  62
- Forwarding Calls
  
  63
  - Manual Call Forwarding
    63
  - System Forwarding
    63
- Using Dynamic Extension Express
  
  64
  - Using the Handoff - Push/Pull Feature
    65
  - Receiving Message Waiting Indications
    66
- Placing Ad Hoc Conference Calls
  
  67
- Using Meet-Me Conferencing
  
  69
- Using Record-A-Call
  
  71
- Using Group Listen
  
  71
- Using Call Logging
  
  72
- Using Secondary Extension Buttons
  
  73
- Using Hot Desking
  
  74
- Using the Configuration Assistant
  
  75
- Using Remote Programming
  
  79
- Messages
  
  83
- Leaving Messages at Other Extensions
  
  83
- Viewing and Responding to Messages
  
  84
  - Canceling Messages Left at Other Extensions
    84
  - Deleting Waiting Inter-Station Messages
    84
- Using Do-Not-Disturb (DND)
  
  85
- Using Reminder Messages
  
  86
- Paging Other System Users
  
  87
  - Placing a Page Announcement
    87
  - Enabling or Disabling the Page Feature
    87
- Logging in to ACD Hunt Groups
  
  89
- Hunt Groups
  
  89
- Logging out of ACD Hunt Groups
  
  90
- Stopping the ACD Hunt Group Wrap-Up Timer
  
  90
- Other Hunt Group Features
  
  91
  - Requesting Agent Help
    91
  - Diverting Hunt Group Calls
    91
- Hunt Group Supervisor Features
  
  92
  - Accepting or Rejecting Agent Help Calls
    92
  - Monitoring Calls
    92
  - Stealing Hunt Group Calls
    92
  - Using Barge-In
    93
- Cordless Devices
  
  95
- Cordless Module
  
  97
- Handset and Headset Combinations
  
  97
- Pairing the Cordless Module and Devices
  
  98
- Alerting Tones and Leds
  
  100
- Using a Cordless Device as a Remote Control
  
  100
  - Using the Mute Key on a Cordless Device
    100
  - Using the Volume Keys on Cordless Device
    100
- Low Battery Level
  
  101
- Cordless Handset
  
  102
  - Cordless Handset Features
    102
  - Using the Mitel Cordless Handset
    102
  - Answering Calls
    103
- Using the Mitel DECT Cordless Headset
  
  105
  - Cordless Headset Features
    105
  - Answering Calls
    105
  - Hanging up
    105
    
    Using a Bluetooth Headset
    107
    
    Answer a Call
    107
  - Using the Cordless Devices Application
    108
    
    Viewing Cordless Module Information
    108
    
    Editing a Bluetooth Headset Name
    109
- Troubleshooting
  
  111
- Contact Information
  
  111
- Error Messages
  
  111
- Troubleshooting Tips
  
  112

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Mitel 5320 User Manual

Mitel 5320 User Manual (117 pages)

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
9
Welcome

15
Getting Started

17
- About Your IP Phone
  
  17
  - 5320/5330 IP Phone Features
    18
    
    Handset
    18
    
    Ring/Message Indicator
    18
    
    Speaker
    18
  - 5340 IP Phone Features
    19
    
    Feature Buttons
    19
    
    Dialpad Buttons
    19
  - Phone Feature Descriptions
    20
    
    Display
    20
    
    Programmable Buttons
    20
    
    Menu Buttons (5340 IP Phones Only)
    20
    
    Navigation Page Buttons
    20
    
    External Speaker
    20
- Phone Signals
  
  21
- Comfort and Safety Tips
  
  21
- Viewing the Phone Information
  
  22
- Using a Headset
  
  22
- Using the 5310 IP Conference Unit
  
  23
- Using the Line Interface Module (LIM)
  
  25
  - Making and Answering Calls Using the Analog Button
    26
  - Making and Answering Calls Using the Failover Mode
    27
Personalizing Your Phone

31
- Adjusting the Viewing Angle
  
  31
- Changing Volume Levels
  
  32
- Changing the Ring Tone
  
  32
- Adjusting the Display Contrast and Brightness
  
  32
- Changing the Language
  
  33
- Changing the Text Size on the Display
  
  34
- Using the Screen Saver
  
  35
- Viewing Call History
  
  37
  - Deleting Call Records
    38
  - Reviewing Call Record Icons
    38
- Customizing Your Contact List
  
  39
- Specifying Audio Feedback Options
  
  40
- Using the Dialpad Buttons to Enter Characters
  
  41
- Using Programmable Buttons
  
  43
  - Default Access Codes
    44
    
    Outside Line Access Codes
    44
    
    Extension Numbers
    44
  - Default Feature Codes
    44
- Listening to Background Music
  
  47
- Viewing Button Assignments
  
  47
- Resetting Programmable Buttons
  
  47
- Resetting the IP Phone to the Default Settings
  
  47
- Switching Keymaps
  
  48
- Activating Door Relay
  
  48
Answering and Placing Calls

49
- Answering Calls
  
  49
  - Answering Waiting Calls
    49
  - Using Automatic Call Access
    49
  - Redirecting Calls
    50
- Using Automatic Trunk Answer
  
  50
- Placing Calls
  
  51
  - Placing Emergency Calls
    51
  - Placing Emergency Calls Using the LIM Line
    51
  - Placing Internal Calls
    52
    
    Requesting a Callback (Queuing the Phone)
    52
    
    Using Camp-On
    52
  - Placing External Calls
    53
  - Redialing a Number
    53
- Using Speed Dial
  
  54
  - Using System Speed Dial
    54
  - Using Station Speed Dial
    54
    
    Storing Station Speed-Dial Numbers
    54
    
    Dialing Station Speed-Dial Numbers
    55
    
    Deleting Station Speed-Dial Entries
    55
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    56
- Using the Directory
  
  57
- Using Account Codes
  
  58

Mitel 5320 User Manual

Mitel 5320 User Manual (173 pages)

Cloud-Based Phone System

Brand: Mitel | Category: IP Phone | Size: 2 MB

Table of Contents

Mitel 5320 Reference Manual

Mitel 5320 Reference Manual (131 pages)

networkWCS Hosted PBX Release 6.4

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents

Table of Contents
3
About this Document

7
- Typographical Conventions
  7
Using the Phone System

9
- What's New in Release 6.4
  10
  - Call Waiting Tone
    10
  - Contact List Import Enhancements
    10
  - IE Support
    10
  - My Call Handling
    10
  - N-Way Calling
    10
  - User PIN Strength Enforcement
    10
Using Phones

11
- Mitel 5304 IP Phone
  13
- Mitel 5212/5312 IP Phone
  14
- Mitel 5224/5324 IP Phone
  15
- Mitel 5220 IP Phone
  15
- Mitel 5320 IP Phone
  17
- Mitel 5330 IP Phone
  18
- Mitel 5340 IP Phone
  19
- Mitel 5360 IP Phone
  20
- Mitel 5310 IP Conference Unit
  20
- Using Other Phones
  21
- Compatible Peripherals Matrix
  21
- Using a Programmable Key Module
  22
- 5610 Cordless Phone
  23
  - Requirements and Conditions
    23
  - Using a Repeater
    23
  - 5610 Cordless Features
    24
  - Cordless Installation
    25
  - Cordless Registration
    28
  - Configure the SIP Domain
    34
  - Troubleshooting
    35
- Initial Setup for Phone Service
  37
- Activating Phones
  37
  - 5304 And 5212/5312 Phones
    37
- Answering Calls
  38
  - Using the Handset
    39
  - Using the Speakerphone
    39
  - Switch from Speakerphone to Handset
    39
  - Answering Second Calls
    40
  - Answering Call Group Calls
    40
  - Splash Ring
    40
- Making Calls
  41
  - Making Second Calls
    41
Using Phone Features

43
- Commonly Used Features
  44
- Call Coverage
  44
  - Call Groups
    44
  - Call Lists
    45
  - Deflect Call
    47
  - Login
    47
  - Logout
    48
  - Monitor Groups
    49
  - N-Way Calling
    51
  - Phone Directory
    52
  - Speaker
    53
  - Transfer Calls
    54
  - Twinned Calls
    55
  - Voicemail
    56
- Other Features
  56
  - Account Codes
    57
  - Call Pickup
    58
  - Company Speed Dial
    59
  - Forwarding Phones
    59
  - Handsfree Answerback
    62
  - Hold
    62
  - Hold Notification
    62
  - Intercom Calls
    63
  - Internal Phone Settings
    64
  - Line Appearance
    64
  - Mute
    64
  - One Touch Speed Dial
    65
  - Park and Retrieve
    66
  - Redial
    67
  - Volume Control
    67

Mitel 5320 User Manual

Mitel 5320 User Manual (76 pages)

Endpoint

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

Model 5330/5340 Endpoint Quick Reference Guide

3
Getting Started/Personalizing Your Endpoint

11
- Getting Started
  
  15
  - Welcome
    15
  - About Your Endpoint
    15
    
    Model 5330 Features
    16
    
    Display
    17
    
    Endpoint Feature Descriptions
    17
    
    Handset
    17
    
    Model 5340 Features
    17
    
    Feature Buttons
    18
    
    Ring/Message Indicator
    18
    
    Speaker
    18
    
    Dialpad Buttons
    19
    
    Menu Buttons (Model 5340 Only)
    19
    
    Navigation Page Buttons
    19
    
    Programmable Buttons
    19
  - Endpoint Signals
    19
  - Comfort and Safety Tips
    20
  - Headset Instructions
    20
  - System Information
    21
  - Personalizing Your Endpoint
    23
    
    Adjusting the Viewing Angle
    23
    
    Adjusting the Display Contrast and Brightness
    24
    
    Changing the Ring Tone
    24
    
    Changing Volume Levels
    24
    
    Assigning Features to Programmable Buttons
    25
    
    Changing the Language
    25
    
    Listening to Background Music
    25
    
    ACD Agent – Log In/Out
    26
    
    Default Access Codes
    26
    
    Default Feature Codes
    26
    
    Extension Numbers
    26
    
    Outside Line Access Codes
    26
    
    Background Music – On/Off
    27
    
    Call Forward – All Calls
    27
  - Default Station
    27
  - Call Logging
    27
  - Conference
    27
  - Reverse Transfer (Call Pick-Up)
    28
  - Program Station Password
    28
  - Queue (Callback) Request
    28
  - Ring Tone Selection
    28
  - Record-A-Call
    28
  - View Button Assignments
    29
    
    Programming DSS/BLF Buttons
    29
    
    Resetting Programmable Buttons
    29
    
    Viewing Button Assignments
    29
    
    Resetting the Endpoint to the Default Settings
    30
    
    Switching Keymaps
    30
- Answering and Placing Calls
  
  31
  - Answering Calls
    31
    
    Answering Waiting Calls
    31
    
    Using Automatic Call Access
    31
    
    Redirecting Calls
    32
  - Using Automatic Trunk Answer
    32
  - Placing Calls
    32
    
    Placing Emergency Calls
    32
    
    Placing Internal Calls
    33
    
    Requesting a Callback (Queuing the Endpoint)
    33
    
    Using Camp-On
    33
    
    Placing External Calls
    34
    
    Redialing a Number
    34
  - Using Speed Dial
    34
    
    Using System Speed Dial
    34
    
    Storing Station Speed-Dial Numbers
    35
    
    Using Station Speed Dial
    35
    
    Using the Dialpad Buttons to Enter Characters
    35
    
    Dialing Station Speed-Dial Numbers
    36
    
    Assigning Speed-Dial Entries to Programmable Buttons
    37
    
    Deleting Speed-Dial Entries
    37
  - Using the Directory
    38
  - Using Account Codes
    39
- Call Features
  
  41
  - Using Handsfree Mode
    41
  - Using Ring Intercom Always
    41
  - Using Mute
    41
  - Placing Calls on Hold
    42
  - Entering a Hookflash
    42
  - Transferring Calls
    42
    
    Transferring Calls to Other Extensions
    42
    
    Transferring Calls to External Numbers
    43
    
    Using Reverse Transfer
    43
  - Viewing Your System Information
    43
  - Viewing Caller ID Information
    43
  - Forwarding Calls
    44
    
    Manual Call Forwarding
    44
    
    System Forwarding
    44
  - Placing Conference Calls
    45
    
    Adding a Conference Party
    45
    
    Dropping out of a Conference
    45
    
    Transferring a Conference
    45
    
    Ending a Conference and Placing All Parties on Hold
    46
  - Using Record-A-Call
    46
  - Using Group Listen
    46
  - Using Call Logging
    47
  - Using Secondary Extension Buttons
    48
  - Remote Programming
    48
    
    Entering a Remote Programming Password
    48
    
    Using Remote Programming to Change DND Settings
    49
    
    Using Remote Programming to Change the Password
    49
    
    Using Remote Programming to Forward Calls
    50
- Messages
  
  51
- Hunt Groups
  
  57
  - Logging in to ACD Hunt Groups
    57
  - Logging out of ACD Hunt Groups
    58
  - Stopping the ACD Hunt Group Wrap-Up Timer
    58
  - Other Hunt Group Features
    58
    
    Requesting Agent Help
    58
    
    Diverting Hunt Group Calls
    59
  - Hunt Group Supervisor Features
    59
    
    Accepting or Rejecting Agent Help Calls
    59
    
    Monitoring Calls
    60
    
    Stealing Hunt Group Calls
    60
    
    Using Barge-In
    60
- Cordless Devices
  
  61
  - Cordless Module
    62
  - Handset and Headset Combinations
    62
  - Pairing the Cordless Module and Devices
    63
  - Using a Cordless Device as a Remote Control
    64
  - Alerting Tones and Leds
    64
  - Low Battery Level
    64
  - Cordless Handset
    65
    
    Cordless Handset Features
    65
    
    Answering Calls
    66
    
    Cordless Handset Leds
    66
    
    Hanging up
    66
  - Cordless Headset
    67
    
    Answering Calls
    67
    
    Cordless Headset Features
    67
    
    Hanging up
    67
    
    Cordless Headset Leds
    68
- Troubleshooting
  
  69
  - Contact Information
    69
  - Error Messages
    69
  - Troubleshooting Tips
    70
- Index
  
  71

Mitel 5320 User Manual

Mitel 5320 User Manual (58 pages)

Communications Director

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

Table of Contents
3
About Your Phone

7
Tips for Your Comfort and Safety

10
- Don't Cradle the Handset
  10
- Protect Your Hearing
  10
- Adjust the Viewing Angle
  10
Using Your Default Phone Window and Keys

11
- Getting Started with Your Phone
  11
- 5320 IP Phone Default Window and Keys
  12
About Your Phone Applications

13
- Using the Settings Application
  13
- Using the Call History Application
  14
  - View Call Log Details
    14
  - Review Call Log Icons
    15
  - Delete Logs
    15
- Getting Help
  16
- Tips for Setting up Your Phone
  16
Customizing Your Phone

17
Making and Answering Calls

27
- Phone Book
  27
- Answer a Call
  28
- End a Call
  28
- Redial
  28
- Redial - Saved Number
  28
- Handsfree Operation
  28
- Auto-Answer
  29
Call Handling

30
- Hold
  30
- Mute
  30
- Transfer
  31
- Conference
  31
- Conference Split
  31
- Add Held
  31
- Swap
  32
- Call Forwarding
  32

Mitel 5320 User Manual

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Table of Contents

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Table of Contents

Table of Contents
1
Introduction

2
Affected User Guides

2
5000 CP Devices

3
Personal Call Routing

9
5330 And 5340 IP Phone Display Enhancements

13
- Embedded Screen Saver
  13
- Text Size Control
  16
Support for Nupoint um Displays and Menu Button Options

17

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Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

About Your Set
1
Adjust the Viewing Angle
1
Call Handling
2
To Answer a Call
2
To Make a Call
2
To End a Call
2
To Place a Call on Hold
2
To Retrieve a Call from Hold
2
To Transfer a Call
2
To Initiate a Conference Call
2
Customization
3
Adjust the Ringer Volume and Ringer Pitch
3
To Adjust Text Size
3
Program a Speed Call
3
Additional Features
4
Paging
4
Do Not Disturb
4
Record a Call
4
Phone Book
4

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