Mitel 5324 Manuals

Mitel 5312, 5324 - 3300 IP Communications Platform Manual

Brand: Mitel | Category: IP Phone | Size: 1 MB

Mitel 5324 Reference Manual (131 pages)

networkWCS Hosted PBX Release 6.4

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents
3
About this Document

7
- Typographical Conventions
  7
Using the Phone System

9
- What's New in Release 6.4
  10
  - Call Waiting Tone
    10
  - Contact List Import Enhancements
    10
  - IE Support
    10
  - My Call Handling
    10
  - N-Way Calling
    10
  - User PIN Strength Enforcement
    10
Using Phones

11
- Mitel 5304 IP Phone
  13
- Mitel 5212/5312 IP Phone
  14
- Mitel 5224/5324 IP Phone
  15
- Mitel 5220 IP Phone
  15
- Mitel 5320 IP Phone
  17
- Mitel 5330 IP Phone
  18
- Mitel 5340 IP Phone
  19
- Mitel 5360 IP Phone
  20
- Mitel 5310 IP Conference Unit
  20
- Using Other Phones
  21
- Compatible Peripherals Matrix
  21
- Using a Programmable Key Module
  22
- 5610 Cordless Phone
  23
  - Requirements and Conditions
    23
  - Using a Repeater
    23
  - 5610 Cordless Features
    24
  - Cordless Installation
    25
  - Cordless Registration
    28
  - Configure the SIP Domain
    34
  - Troubleshooting
    35
- Initial Setup for Phone Service
  37
- Activating Phones
  37
  - 5304 And 5212/5312 Phones
    37
- Answering Calls
  38
  - Using the Handset
    39
  - Using the Speakerphone
    39
  - Switch from Speakerphone to Handset
    39
  - Answering Second Calls
    40
  - Answering Call Group Calls
    40
  - Splash Ring
    40
- Making Calls
  41
  - Making Second Calls
    41
Using Phone Features

43
- Commonly Used Features
  44
- Call Coverage
  44
  - Call Groups
    44
  - Call Lists
    45
  - Deflect Call
    47
  - Login
    47
  - Logout
    48
  - Monitor Groups
    49
  - N-Way Calling
    51
  - Phone Directory
    52
  - Speaker
    53
  - Transfer Calls
    54
  - Twinned Calls
    55
  - Voicemail
    56
- Other Features
  56
  - Account Codes
    57
  - Call Pickup
    58
  - Company Speed Dial
    59
  - Forwarding Phones
    59
  - Handsfree Answerback
    62
  - Hold
    62
  - Hold Notification
    62
  - Intercom Calls
    63
  - Internal Phone Settings
    64
  - Line Appearance
    64
  - Mute
    64
  - One Touch Speed Dial
    65
  - Park and Retrieve
    66
  - Redial
    67
  - Volume Control
    67

Mitel 5324 User Manual (97 pages)

Brand: Mitel | Category: IP Phone | Size: 1 MB

User Guide
1
Feature Buttons
4
Placing a Page Announcement
5
- Table of Contents
  6
- Safety Notices
  13
- Power Requirements
  14
- Software Updates
  14
- Product Disposal Instructions
  14
- Phone Usage
  15
Getting Started

18
- Welcome
  
  18
- About Your Phone
  
  18
  - 5312 IP Phone Features
    19
  - 5324 IP Phone Features
    20
  - Phone Feature Descriptions
    21
    
    Handset
    21
    
    Display
    21
    
    Display Buttons
    21
    
    Ring/Message Indicator
    21
    
    Speaker
    21
    
    Feature Buttons
    22
    
    Dialpad Buttons
    22
    
    Programmable Buttons
    23
- Phone Signals
  
  23
- Comfort and Safety Tips
  
  24
- Using a Headset
  
  24
- Using the 5310 IP Conference Unit
  
  25
- Using the Line Interface Module (LIM)
  
  27
  - Making and Answering Calls Using the Analog Button
    28
  - Making and Answering Calls Using the Failover Mode
    29
Personalizing Your Phone

30
- Adjusting the Viewing Angle
  
  30
- Installing Designation Cards
  
  31
- Changing Volume Levels
  
  32
- Changing the Ring Tone
  
  32
- Adjusting the Display Contrast
  
  32
- Changing the Language
  
  33
- Listening to Background Music
  
  33
- Using the Dialpad Buttons to Enter Characters
  
  34
- Using Programmable Buttons
  
  36
  - Default Access Codes
    37
    
    Outside Line Access Codes
    37
    
    Extension Numbers
    37
  - Default Feature Codes
    38
- Viewing Button Assignments
  
  40
- Resetting Programmable Buttons
  
  40
- Resetting the IP Phone to the Default Settings
  
  41
- Switching Keymaps
  
  41
- Activating Door Relay
  
  41
Answering and Placing Calls

42
- Answering Calls
  
  42
  - Answering Waiting Calls
    42
  - Using Automatic Call Access
    42
  - Redirecting Calls
    43
- Using Automatic Trunk Answer
  
  43
- Placing Calls
  
  44
  - Placing Emergency Calls
    44
  - Placing Emergency Calls Using the LIM Line
    44
  - Placing Internal Calls
    45
    
    Requesting a Callback (Queuing the Phone)
    45
    
    Using Camp-On
    45
  - Placing External Calls
    46
  - Redialing a Number
    46
- Using Speed Dial
  
  47
  - Using System Speed Dial
    47
  - Using Station Speed Dial
    47
    
    Storing Station Speed-Dial Numbers
    47
    
    Dialing Station Speed-Dial Numbers
    47
    
    Deleting Station Speed-Dial Entries
    48
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    48
- Using the Directory
  
  49
- Using Account Codes
  
  50

Mitel 5324 User Manual (86 pages)

Brand: Mitel | Category: IP Phone | Size: 1 MB

Commonly Used Feature Codes
3
Placing a Page Announcement
4
- Table of Contents
  5
- Safety Notices
  10
- Power Requirements
  11
- Software Updates
  11
- Product Disposal Instructions
  11
- Phone Usage
  12
- Feature Buttons
  3
Getting Started

15
- Welcome
  
  15
- About Your Phone
  
  15
  - 5312 IP Phone Features
    16
  - 5324 IP Phone Features
    17
  - Phone Feature Descriptions
    18
    
    Handset
    18
    
    Display
    18
    
    Display Buttons
    18
    
    Ring/Message Indicator
    18
    
    Speaker
    18
    
    Feature Buttons
    19
    
    Dialpad Buttons
    19
    
    Programmable Buttons
    20
- Phone Signals
  
  20
- Comfort and Safety Tips
  
  21
- Using a Headset
  
  21
- Using the 5310 IP Conference Unit
  
  22
- Using the Line Interface Module (LIM)
  
  24
  - Making and Answering Calls Using the Analog Button
    25
  - Making and Answering Calls Using the Failover Mode
    26
Personalizing Your Phone

27
- Adjusting the Viewing Angle
  
  27
- Installing Designation Cards
  
  28
- Changing Volume Levels
  
  29
- Changing the Ring Tone
  
  29
- Adjusting the Display Contrast
  
  29
- Changing the Language
  
  30
- Listening to Background Music
  
  30
- Using the Dialpad Buttons to Enter Characters
  
  31
- Using Programmable Buttons
  
  33
  - Default Access Codes
    34
    
    Outside Line Access Codes
    34
    
    Extension Numbers
    34
  - Default Feature Codes
    35
- Viewing Button Assignments
  
  37
- Resetting Programmable Buttons
  
  37
- Resetting the IP Phone to the Default Settings
  
  38
- Switching Keymaps
  
  38
- Activating Door Relay
  
  38
Answering and Placing Calls

39
- Answering Calls
  
  39
  - Answering Waiting Calls
    39
  - Using Automatic Call Access
    39
  - Redirecting Calls
    40
- Using Automatic Trunk Answer
  
  40
- Placing Calls
  
  41
  - Placing Emergency Calls
    41
  - Placing Emergency Calls Using the LIM Line
    41
  - Placing Internal Calls
    42
    
    Requesting a Callback (Queuing the Phone)
    42
    
    Using Camp-On
    42
  - Placing External Calls
    43
  - Redialing a Number
    43
- Using Speed Dial
  
  44
  - Using System Speed Dial
    44
  - Using Station Speed Dial
    44
    
    Storing Station Speed-Dial Numbers
    44
    
    Dialing Station Speed-Dial Numbers
    44
    
    Deleting Station Speed-Dial Entries
    45
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    45
- Using the Directory
  
  46
- Using Account Codes
  
  47

Mitel 5324 User Reference Manual (130 pages)

BroadView Networks OfficeSuite

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents
3
Table of Contents

6
Introduction

6
What's New in Release 4.1

6
Using the Phone System

7
Personalizing Phone Usage Via the Web

99
- Web Login
  100
  - To Stop the Security Alert at Log in
    100
  - Forgotten PIN
    101
  - Change PIN
    101
- Web Logout
  102
- Quick Set-Up
  102
- Change User Details
  103
- Record Your Name for the Auto Attendant
  103
- Permissions
  104
  - Permission Types
    104
- Configure Phone
  105
  - Program Memory Keys
    106
  - Program Memory Keys on PKM
    106
  - Programmable Memory Key Features
    107
  - Select Key Mapping Profile
    116
  - Print Phone Labels
    116
- Call Coverage
  117
- Twinning
  117
- Call Groups
  118
  - Join/Leave Call Groups
    118
- Directories
  119
  - View the Internal Directory
    119
  - View the External Directory
    119
  - Sort Directory List
    119
  - Find a Person in the Internal Directory
    119
  - Find an Entry in the External Directory
    119
  - Click to Call
    120
  - Print a Directory
    120
- Voice Mail
  120
- Web Pages
  123
  - My Settings
    123
  - Company Directories
    125

Mitel 5324 User Manual (74 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Feature Buttons
3
Placing a Page Announcement
4
- Safety Notices
  6
- Power Requirements
  7
- Software Updates
  7
- Product Disposal Instructions
  7
- Phone Usage
  8
- Table of Contents
  11
- Commonly Used Feature Codes
  3
Getting Started

15
- Welcome
  
  15
- About Your Phone
  
  15
  - 5312 IP Phone Features
    16
  - 5324 IP Phone Features
    17
  - Phone Feature Descriptions
    18
    
    Display
    18
    
    Display Buttons
    18
    
    Handset
    18
    
    Ring/Message Indicator
    18
    
    Speaker
    18
    
    Dialpad Buttons
    19
    
    Feature Buttons
    19
    
    Programmable Buttons
    20
- Phone Signals
  
  20
- Comfort and Safety Tips
  
  21
- Headset Instructions
  
  21
Personalizing Your Phone

23
- Adjusting the Viewing Angle
  
  23
- Installing Designation Cards
  
  24
- Changing Volume Levels
  
  25
- Changing the Ring Tone
  
  25
- Adjusting the Display Contrast
  
  25
- Changing the Language
  
  26
- Listening to Background Music
  
  26
- Using Programmable Buttons
  
  27
  - Additional Programmable Buttons
    27
  - Default Access Codes
    28
    
    Extension Numbers
    28
    
    Outside Line Access Codes
    28
    
    ACD Agent – Log In/Out
    29
    
    Directory
    29
  - Default Feature Codes
    29
    
    Hold – Individual
    30
    
    System Forward – On/Off
    31
- Viewing Button Assignments
  
  31
- Resetting Programmable Buttons
  
  31
- Resetting the Phone to the Default Settings
  
  32
- Switching Keymaps
  
  32
Answering and Placing Calls

33
- Answering Calls
  
  33
  - Answering Waiting Calls
    33
  - Using Automatic Call Access
    33
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  
  34
- Placing Calls
  
  34
  - Placing Emergency Calls
    34
  - Placing Internal Calls
    35
    
    Requesting a Callback (Queuing the Phone)
    35
    
    Using Camp-On
    35
  - Placing External Calls
    36
  - Redialing a Number
    36
- Using Speed Dial
  
  36
- Using the Directory
  
  40
- Using Account Codes
  
  41

Mitel 5324 Administrator's Manual (47 pages)

SIP User and Administrator Guide Release 7.2

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents
3
Table of Contents

7
Getting Started

7
Tips for Your Comfort and Safety

12
- Don't Cradle the Handset
  12
- Protect Your Hearing
  12
- Adjust the Viewing Angle
  12
  - Call Encryption Indicator
    13
- Accessories for Your Phone
  13
  - Headsets
    13
  - Conference Units
    13
- Supporting Documentation
  13
  - Accessing the Web Configuration Tool Online Help
    13
  - Accessing Other Documentation
    13
Customizing Your Phone

15
- Superkey Menu Interface
  15
- Web Configuration Tool
  15
  - Web Configuration Tool Accounts and Passwords
    15
  - Accessing the Web Configuration Tool
    16
- Display-Assisted Feature Selection
  16
  - Selecting Menu Options
    16
  - Entering Numbers and Letters
    16
- Ringer Control
  17
- Handset Volume Control
  18
- Speaker Volume Control
  18
- Display Contrast Control
  18
- Display Language
  18
- Personal Keys
  18
  - Programming a Personal Key
    19
  - Line Keys
    19
  - Pre-Assigned Personal Keys
    20
- Speed Dial Keys
  20
Making and Answering Calls

22
- Making Calls
  22
  - Dial by Number
    22
  - Dial by Name (5324 IP Phone Only)
    22
  - Dial by SIP URL or IP Address (5324 IP Phone Only)
    22
  - Dial by Phone Book Entry
    23
  - Dial by Call Logs Entry
    23
  - Redial
    23
  - Using Speed Dial Keys
    23
- Answering Calls
  24
  - Answer a Call
    24
  - Auto Answer
    24
  - Answer a Call Waiting
    25
  - Calling and Called Party Display
    25
Call Handling

26
- Hold
  26
  - Hold a Call
    26
  - Retrieve a Call from Hold
    26
  - Change On-Hold Settings
    26
- Call Forward
  26
  - Program Call Forward
    26
  - Enable/Disable Call Forward
    27
- Call Transfer
  27
  - Transfer a Call to an Unconnected Third Party
    27
  - Transfer a Call to a Third Party Already on Hold
    28
- Conference Call (Three-Way)
  28
- Messages - Advisory
  29
  - Create an Advisory Message
    29
  - Enable/Disable Your Advisory Message
    29
- Messaging - Voice Mail
  29
  - Access Your Voice Mail Messages
    30

Mitel 5324 User Manual (59 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

User Guide
1
Table of Contents
4
About Your Phone

8
Tips for Your Comfort and Safety

13
- Don't Cradle the Handset
  13
- Protect Your Hearing
  13
- Adjust the Viewing Angle
  13
Customizing Your 5312/5324 Ip Phone

14
- Ringer Control
  14
- Handset Receiver Volume Control
  14
- Speaker Volume Control
  14
- Display Contrast Control
  14
- Feature Keys
  15
- Language Change
  15
Making and Answering Calls

17
- Make a Call
  17
- Answer a Call
  17
- Emergency Calls
  17
- Auto-Answer
  18
- Phonebook
  19
- Redial
  20
- Redial - Saved Number
  20
- Speed Call Keys
  20
- Speed Call - Personal
  21
- Handsfree Operation
  21
- Group Listen
  22
- Hold
  22
- Mute
  23
- Transfer
  23
- Direct Transfer to Voice Mailbox
  24
- Conference
  24
- Conference Split
  25
- Add Held (5324 IP Phone Only)
  25
- Swap
  25
- Call Forward
  26
- Call Forward - Remote (I am Here)
  27
- Call Forward - End Chaining
  27
- Call Forward - Forced (5324 IP Phone Only)
  28
- Call Forward - Override
  28
- Messaging - Advisory
  28
- Messaging - Callback
  29
- Messaging - Cancel Callback
  30
- Messaging - Cancel All Callbacks
  30

Mitel 5324 User Manual (52 pages)

SX-200 IP Communications Platform

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents
3
About Your Phone

7
- Ring/Message Indicators
  10
- Selecting Menu Options
  10
- About Feature Access Codes
  10
- Line Interface Module
  10
Tips for Your Comfort and Safety

11
- Don't Cradle the Handset
  11
- Protect Your Hearing
  11
- Adjust the Viewing Angle
  11
Customizing Your 5312/5324 Ip Phone

12
- Ringer Control
  12
- Handset Receiver Volume Control
  12
- Speaker Volume Control
  12
- Display Contrast Control
  12
- Feature Keys
  13
- Language Change
  13
Making and Answering Calls

14
- Make a Call - PBX
  14
- Make an External Call - KTS
  14
- Make an Intercom Call - KTS
  14
- Answer a Call
  14
- Redial
  15
- Speed Call Keys
  15
- Speed Call - Personal
  16
- Handsfree Operation
  16
- Auto-Answer
  17
- Group Listen
  18
Call Handling

19
- Hold
  19
- Hold and Page
  19
- Mute
  19
- Handset Mute
  19
- Transfer
  20
- Conference
  20
- Conference Split (5324 IP Phone Only)
  20
- Add Held (5324 IP Phone Only)
  20
- Swap
  21
- Call Forward
  21
- Call Forward - Remote (I am Here)
  22
- Call Forward - Forced
  23
- Call Forward - Toggle
  23
- Messaging - Advisory
  23
- Messaging - Callback
  24
Using Advanced Features

25
- Account Codes
  25
- Callback
  25
- Call Park
  25
- Call Park - System
  26
- Call Park - Specific Orbit
  26
- Call Park - Destination Phone
  27
- Call Pickup
  27
- Campon
  28
- Do Not Disturb
  28
- Override
  28
- Paging - PA
  28
- Paging - Direct
  28
- Handsfree Answerback to a Direct Page
  29
- Paging - All Sets
  31
- Paging - Group
  31
- Direct Station Select/Busy Lamp Field (DSS/BLF)
  31
- Direct Station Select (Dss)/Busy Lamp Field (Blf)/Call Pickup
  32
- Direct Page/Busy Lamp Field (DP/BLF)
  32
- Direct Station Select (Dss)/Busy Lamp Field (Blf)/Direct Page/Call Pickup
  32
- Headset Operation
  33
- Music
  33
- Park and Page
  34
  - Record a Call
    35
  - Auto-Latch Microphone
    36
  - Reminder
    37
  - Reminder - Multiple
    38
  - Call Logging (5324 IP Phone Only)
    39
  - Phonebook
    40
  - Call Monitoring
    41
  - Door Opener
    41
  - Night Answer
    42
  - Date and Time Setup
    43
  - Release
    43
  - Secure Hot Swap
    44
  - Mobile Extension
    44

MITEL 5324 User Manual (58 pages)

COMMUNICATIONS DIRECTOR PLATFORM

Brand: MITEL | Category: IP Phone | Size: 0 MB

Table of Contents
3
About Your Phone

7
Tips for Your Comfort and Safety

12
- Don't Cradle the Handset
  12
- Protect Your Hearing
  12
- Adjust the Viewing Angle
  12
Customizing Your 5312/5324 Ip Phone

13
- Ringer Control
  13
- Handset Receiver Volume Control
  13
- Speaker Volume Control
  13
- Display Contrast Control
  13
- Feature Keys
  14
- Language Change
  14
Making and Answering Calls

16
- Make a Call
  16
- Answer a Call
  16
- Emergency Calls
  16
- Auto-Answer
  17
- Phonebook
  18
- Redial
  19
- Redial - Saved Number
  19
- Speed Call Keys
  19
- Speed Call - Personal
  20
- Handsfree Operation
  20
- Group Listen
  21
- Hold
  21
- Mute
  22
- Transfer
  22
- Direct Transfer to Voice Mailbox
  23
- Conference
  23
- Conference Split
  24
- Add Held (5324 IP Phone Only)
  24
- Swap
  24
- Call Forward
  25
- Call Forward - Remote (I am Here)
  26
- Call Forward - End Chaining
  26
- Call Forward - Forced (5324 IP Phone Only)
  27
- Call Forward - Override
  27
- Messaging - Advisory
  27
- Messaging - Callback
  28
- Messaging - Cancel Callback
  29
- Messaging - Cancel All Callbacks
  29

Mitel 5324 User Manual (56 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents
3
About Your Phone

7
Tips for Your Comfort and Safety

12
- Don't Cradle the Handset
  12
- Protect Your Hearing
  12
- Adjust the Viewing Angle
  12
Customizing Your 5312/5324 Ip Phone

13
- Ringer Control
  13
- Handset Receiver Volume Control
  13
- Speaker Volume Control
  13
- Display Contrast Control
  13
- Feature Keys
  14
- Language Change
  14
Making and Answering Calls

16
- Make a Call
  16
- Answer a Call
  16
- Emergency Calls
  16
- Auto-Answer
  17
- Phonebook
  18
- Redial
  19
- Redial - Saved Number
  19
- Speed Call Keys
  19
- Speed Call - Personal
  20
- Handsfree Operation
  20
- Group Listen
  21
- Hold
  21
- Mute
  22
- Transfer
  22
- Conference
  23
- Conference Split
  23
- Add Held (5324 IP Phone Only)
  23
- Swap
  24
- Call Forward
  24
- Call Forward - Remote (I am Here)
  25
- Call Forward - End Chaining
  26
- Call Forward - Forced (5324 IP Phone Only)
  26
- Call Forward - Override
  26
- Messaging - Advisory
  27
- Messaging - Callback
  27
- Messaging - Cancel Callback
  28
- Messaging - Cancel All Callbacks
  29
Using Other Features

30
- Account Codes
  30
- Attendant Call Hold - Remote Retrieve
  30
- Call Park
  31
- Call Pickup
  31
- Campon
  32
- Do Not Disturb
  32
- Override
  32
- Paging
  33
- Direct Paging
  33
- Direct Paging - Handsfree Answerback Enabled
  33
- Direct Paging - Handsfree Answerback Disabled
  34
- Direct Voice Call
  35
- Timed Reminder (5324 IP Phone Only)
  35
- Headset Operation
  36
- Headset Operation
  37
- Music
  37
- Group Paging / Meet Me Answer
  38
- Phone Lock
  38
- User PIN (5324 IP Phone Only)
  39
- Trunk Flash
  40
- Record a Call
  40
- Hot Desking
  41
- Hot Desk Remote Logout
  42
- Tag Call
  42
- Call History
  42
- Night Answer
  43
- Release
  44
- Mobile Extension
  44
- Group Presence
  45
- Handoff - Personal Ring Groups
  46

Mitel 5324 User Manual (35 pages)

3300 IP Communications Platform

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents
3
About this Guide

5
What Is Automatic Call Distribution (ACD)

5
About Your Phone

6
ACD Agent Features and Capabilities

11
- What Are Agent Groups
  11
- About ACD Agent Hot Desking
  11
- Logging in
  12
- Displaying Agent Log-In Information
  14
- Logging out
  14
- Answering Calls
  15
- Using the Auto Answer Feature
  15
  - Activating Auto Answer
    15
  - Deactivating Auto Answer
    15
- Using a Headset
  15
- Using and Canceling the Work Timer
  19
- Taking a Break from Calls (Make Busy Feature)
  20
  - Activating Make Busy
    20
  - Removing Make Busy
    20
- Group Presence
  21
- Getting Help
  23
  - When You Need Help
    23
  - Canceling Help
    24
- Queue Threshold Alert
  24
  - Visual Indications
    24
  - Audible Indications
    25
- Queue Status
  25
  - When You Need to Know a Group's Queue Status
    25
ACD Supervisor Features and Capabilities

26

Mitel 5324 Manual (30 pages)

ACD AGENT/SUPERVISOR GUIDE

Brand: Mitel | Category: IP Phone | Size: 1 MB

Table of Contents
3
About this Guide

5
What Is Automatic Call Distribution (Acd)

5
About Your Phone

6
- Elements of Your Phone
  7
Tips for Your Comfort and Safety

9
Acd Agent Features and Capabilities

11
- What Are Agent Groups
  11
- About ACD Agent Hot Desking
  11
- Logging in
  12
- Displaying Agent Log-In Information
  13
- Logging out
  14
- Answering Calls
  14
- Using the Auto Answer Feature
  14
  - Activating Auto Answer
    14
  - Deactivating Auto Answer
    15
- Using a Headset
  15
- Using and Canceling the Work Timer
  17
- Taking a Break from Calls (Make Busy Feature)
  18
  - Activating Make Busy
    18
  - Removing Make Busy
    18
- Group Presence
  18
- Getting Help
  20
  - When You Need Help
    20
  - Canceling Help
    20
- Queue Threshold Alert
  21
  - Visual Indications
    21
  - Audible Indications
    21
- Queue Status
  21
  - When You Need to Know a Group's Queue Status
    22
Acd Supervisor Features and Capabilities

23

Mitel 5324 Manual (24 pages)

3300 IP Communications Platform

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 User Manual Supplement (17 pages)

5000 Communications Platform For Version 3.2 Software

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 User Manual (9 pages)

IP Communications Platform/IP Phones

Brand: Mitel | Category: Conference System | Size: 0 MB

Mitel 5324 User Manual (4 pages)

IP Handsets

Brand: Mitel | Category: IP Phone | Size: 0 MB

To Make an External Call
1
To Answer a Call Handsfree
1
To Hold a Call
1
To Transfer a Call
1
To Access the System Directory or a System Speed Dial Number
1
Redial
2
Call Logging
2
Speaker
2
Message
2
Mute
2
Forward
2
Volume Controls
3
Dnd
3
Paging
3
Call Pick-Up (Reverse Transfer)
3
Conferencing
3
To Select a Different Ring Tone
3
To Programme Your Own Keys
3
Programming Personal Speed Dial Numbers (0-9)
4

Mitel 5324 Quick Reference Manual (2 pages)

Mitel IP Phone Quick Reference Guide

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

ACD Agent guide for 3300 IP communications platform

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Sheet (5 pages)

Atlas

Brand: Mitel | Category: Telephone | Size: 0 MB

Mitel 5324 Quick Reference Manual (1 page)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 1 MB

Mitel 5324 Datasheet (4 pages)

Mitel 5324: Specifications

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (3 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Mitel IP TSG Phone Quick Reference Guide

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Quick Reference Manual (2 pages)

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Manual (2 pages)

IP TSG Phone

Brand: Mitel | Category: IP Phone | Size: 0 MB

Mitel 5324 Manuals

Table of Contents

Table of Contents

About this Document

Using the Phone System

Using Phones

Using Phone Features

Table of Contents

Getting Started

Welcome

About Your Phone

Phone Signals

Comfort and Safety Tips

Using a Headset

Using the 5310 IP Conference Unit

Using the Line Interface Module (LIM)

Personalizing Your Phone

Adjusting the Viewing Angle

Installing Designation Cards

Changing Volume Levels

Changing the Ring Tone

Adjusting the Display Contrast

Changing the Language

Listening to Background Music

Using the Dialpad Buttons to Enter Characters

Using Programmable Buttons

Viewing Button Assignments

Resetting Programmable Buttons

Resetting the IP Phone to the Default Settings

Switching Keymaps

Activating Door Relay

Answering and Placing Calls

Answering Calls

Using Automatic Trunk Answer

Placing Calls

Using Speed Dial

Using the Directory

Using Account Codes

Table of Contents

Getting Started

Welcome

About Your Phone

Phone Signals

Comfort and Safety Tips

Using a Headset

Using the 5310 IP Conference Unit

Using the Line Interface Module (LIM)

Personalizing Your Phone

Adjusting the Viewing Angle

Installing Designation Cards

Changing Volume Levels

Changing the Ring Tone

Adjusting the Display Contrast

Changing the Language

Listening to Background Music

Using the Dialpad Buttons to Enter Characters

Using Programmable Buttons

Viewing Button Assignments

Resetting Programmable Buttons

Resetting the IP Phone to the Default Settings

Switching Keymaps

Activating Door Relay

Answering and Placing Calls

Answering Calls

Using Automatic Trunk Answer

Placing Calls

Using Speed Dial

Using the Directory

Using Account Codes

Table of Contents

Table of Contents

Introduction

What's New in Release 4.1

Using the Phone System

Personalizing Phone Usage Via the Web

Table of Contents

Getting Started

Welcome

About Your Phone

Phone Signals