Choppy Speech; One Phone In Daisy Chain Mode Doesn't Work; General Telephone Call Problems; Phone Call Cannot Be Established - Cisco 8832 Administration Manual

Choppy Speech

Choppy Speech
Problem
A user complains of choppy speech on a call.
Cause
There may be a mismatch in the jitter configuration.
Solution
Check the AvgJtr and the MaxJtr statistics. A large variance between these statistics might indicate a problem
with jitter on the network or periodic high rates of network activity.

One Phone in Daisy Chain Mode Doesn't Work

Problem
In daisy chain mode, one of the conference phones does not work.
Solution
Check if the cables connected to the Smart Adapter are the correct ones. The two thicker cables connect the
phones to the Smart Adapter. The thinner cable connects the Smart Adapter to the power adapter.
Related Topics

General Telephone Call Problems

The following sections help troubleshoot general telephone call problems.

Phone Call Cannot Be Established

Problem
A user complains about not being able to make a call.
Cause
The phone does not have a DHCP IP address, is unable to register to Cisco Unified Communications Manager.
Phones with an LCD display show the message Configuring IP or Registering. Phones without an
LCD display play the reorder tone (instead of dial tone) in the handset when the user attempts to make a call.
Solution
1. Verify the following:
Cisco IP Conference Phone 8832 Administration Guide for Cisco Unified Communications Manager
168
Daisy Chain Mode, on page 27
Install the Conference Phone in Daisy Chain
Cisco IP Conference Phone Troubleshooting
Mode, on page 34