Cisco 8832 Manual
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Your Cisco IP Conference Phone 8832
The Cisco IP Conference Phone 8832 Multiplatform Phones provide high-definition (HD) audio performance
and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone
has sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1
m) away.
Your Cisco IP Conference Phone 8832 , on page 1
Phones Supported in this Document, on page 2
New and Changed Features, on page 3
Phone Setup, on page 8
Sign in to a Phone as a Guest, on page 14
Set the Profile Rule on the Phone, on page 15
Service Interruption Message on Home Screen, on page 15
Phone Web Page, on page 16
Speed dial numbers, on page 16
Energy Savings, on page 22
Additional Help and Information, on page 22
Your Phone
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Table of Contents
Related Manuals for Cisco 8832
Summary of Contents for Cisco 8832
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Page 1: Table Of Contents
Additional Help and Information, on page 22 Your Cisco IP Conference Phone 8832 The Cisco IP Conference Phone 8832 Multiplatform Phones provide high-definition (HD) audio performance and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone has sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1... -
Page 2: Phones Supported In This Document
For information on supported features, contact your service provider or administrator. Phones Supported in this Document This document supports these phones: • Cisco IP Conference Phone 8832 Multiplatform Phones In this document, the term phone or Cisco IP Phone refers to the above phones. Your Phone... -
Page 3: New And Changed Features
Your Phone New and Changed Features New and Changed Features New and Changed for Firmware Release 12.0(3) Revision New and Changed Sections Added a new topic to mention the support password Create User Password on Phone, on page 9 setup after factory reset. Added new topics to support invoking XML View XML Application Details applications from multicast paging... - Page 4 Your Phone New and Changed for Firmware Release 11.3(6) Revision New and Changed Sections Added the task on how to view call statistics on the View Call Records in Call Statistics, on page 25 phone Updated the topic to mention how to set password in Set Password phone web page Added the task on how to set password from phone...
- Page 5 Your Phone New and Changed for Firmware Release 11.3(5) Revision New and Changed Sections Webex Directory Added the new topics for Webex directory support Search for a Contact in Your Webex Directory Search for a Webex Contact in All Directory Edit the Webex Directory Name View your Recent Calls Updated topics for Webex call log support...
- Page 6 Your Phone New and Changed for Firmware Release 11.3(2) Revision New and Changed Sections Added the topic to enable anonymous call blocking Enable Anonymous Call Blocking from the Phone from the phone web page Web Page Added the topic to enable call waiting on the phone Enable Call Waiting Added the topic to enable call waiting from the phone Enable Call Waiting from the Phone Web Page...
- Page 7 Your Phone New and Changed for Firmware Release 11.3(2) Revision New and Changed Sections Updated the tasks for the directory enhancement Search for a Contact in the All Directories Screen feature Search for a Contact in Your BroadSoft Directory Edit Your Contact Type in Your BroadSoft Directory Edit Your BroadSoft Directory Name Edit the Server Name of Your BroadSoft Directory Edit Credentials of Your BroadSoft Directory...
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Page 8: Phone Setup
You need to connect the phone to the network. • Wired network connection—All wired network connections use one of the following: • PoE deployment: Connect the phone to the Cisco IP Conference Phone 8832 PoE Injector (CP-8832-POE) and connect the injector to the network with an Ethernet cable. - Page 9 Your Phone Onboard Your Phone with Activation Code Figure 2: PoE Deployment Figure 3: Non-PoE Deployment Onboard Your Phone with Activation Code After your phone boots up, you will see a welcome screen where you can enter the activation code. If you don't have an activation code, contact your administrator.
- Page 10 Your Phone Auto Provision Your Phone with Short Activation Code Procedure Step 1 Perform one of the following: • After factory reset, your phone reboots and you see the Set password prompt on the phone. • Press a. Select Status > Issues. If the phone has no user password that is created, you see a message No user password provided and you see the Select softkey which lets you access the No user password provided screen.
- Page 11 The following figure shows installation of a wired expansion microphone. Figure 4: Wired Expansion Microphone Installation Related Topics Wired Expansion Microphone (8832 0nly), on page 20 Install the Wireless Expansion Microphones The conference phone provides the option of connecting two wireless expansion microphones.
- Page 12 You can move the microphone and attached table mount to a different location on the table surface as needed. Use care when moving to protect the unit. Related Topics Wireless Expansion Microphone (8832 Only), on page 21 Install the Wireless Expansion...
- Page 13 Your Phone Install the Wireless Microphone Charging Cradle Related Topics Wireless Expansion Microphone (8832 Only), on page 21 Install the Wireless Microphone Charging Cradle You use the charging cradle to charge the wireless microphone battery. Procedure Step 1 Plug the charging cradle power adapter into an electrical outlet.
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Page 14: Sign Into Your Extension From Another Phone (Extension Mobility)
Step 2 If the LED on the cradle is not white, remove the microphone and replace it in the cradle. Related Topics Wireless Expansion Microphone (8832 Only), on page 21 User Authentication Control Your administrator can configure if you require authentication to access phone menus. Your administrator can also customize and turn off the authentication to allow access to all phone menus. -
Page 15: Set The Profile Rule On The Phone
Your Phone Sign Out of a Phone as a Guest Procedure Step 1 Press Sign in. Step 2 Enter your user ID and password. The password field uses two types of input methods; alphanumeric and numeric. While you type in the password, you see Options softkey on the phone. -
Page 16: Phone Web Page
Your Phone Phone Web Page within your local network, hence, the phone supports only basic calling features. If you check the line status, it shows Interrupted. To view the line status, see View the Line Status, on page When you experience this issue, your administrator can help troubleshoot. Phone Web Page You can customize some phone settings with the phone web page, which you access from your computer. -
Page 17: Cisco Ip Conference Phone 8832 Buttons And Hardware
• After the call connects, you must dial the extension 56789#. In this scenario, the speed dial number is 95556543,1234,9876,,56789#. Cisco IP Conference Phone 8832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 8832. Your Phone... - Page 18 Your Phone Cisco IP Conference Phone 8832 Buttons and Hardware Figure 6: Cisco IP Conference Phone 8832 Buttons and Features Mute bar Toggle the microphone on or off. When the microphone is muted, the LED bar is lit red. LED bar Indicates call states: •...
- Page 19 When you change the volume, the LED bar lights white to show the volume change. Note Cisco 8832 Conference Phones running multiplatform firmware doesn’t support Wifi. Use these phones with a physical ethernet connection. Conference phone navigation Use the Navigation bar to scroll through menus. Use the inner Select button of the Navigation bar to select menu items.
- Page 20 Wired Expansion Microphone (8832 0nly) The Cisco IP Conference Phone 8832 supports two wired expansion microphones, available in an optional kit. Use the expansion microphones in larger rooms or in a crowded room. For best results, we recommend that you place the microphones between 3 feet (0.91 m) and 7 feet (2.1 m) away from the phone.
- Page 21 Wireless Expansion Microphone (8832 Only) Wireless Expansion Microphone (8832 Only) The Cisco IP Conference Phone 8832 supports two expansion wireless microphones, available with a charging cradle in an optional kit. When the wireless microphone is placed on the charging cradle for charging, the LED on the cradle is lit white.
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Page 22: Energy Savings
Additional Help and Information If you have questions about the functions available on your phone, contact your administrator. The Cisco website (https://www.cisco.com) contains more information about the phones and call control systems. • For quick start guides and end-user guides in English, follow this link: https://www.cisco.com/c/en/us/support/collaboration-endpoints/... - Page 23 Hardware version—Version number of the Cisco IP Phone hardware. VID—Version ID of the Cisco IP Phone. Certificate—Status of the client certificate, which authenticates the Cisco IP Phone for use in the ITSP network. This field indicates if the client certificate is properly installed in the phone.
- Page 24 • MAC address—Unique Media Access Control (MAC) address of the phone. • Host name—Displays the current host name assigned to the phone. • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port.
- Page 25 Your Phone View the Phone Status View the Phone Status Procedure Step 1 Press Settings . Step 2 Select Status > Phone status > Phone status. You can view the following information: • Elapsed time—Total time elapsed since the last reboot of the system •...
- Page 26 Your Phone View 802.1X Transaction Status Before you begin Sign in to the phone so you can access to access the Call statistics menu. If a lock icon displays in the upper-right corner of the main screen, this means that you don't sign in to the phone yet.
- Page 27 You can view the details of the date and time whenever the phone has rebooted, no matter why the phone rebooted. Report all phone issues for your Cisco MPP device You can use the Problem Reporting Tool (PRT) to collect and send phone logs, and to report problems to your administrator.
- Page 28 Your Phone Factory Reset from Server Factory Reset from Server You can restore your phone to its original manufacturer settings when your administrator factory reset it from the server. After you reset the phone, you can reconfigure it. When your administrator factory reset your phone, you will observe the following notifications on the phone screen.
- Page 29 Your Phone Get More Information When Your Phone Displays a Provisioning Failure Message Get More Information When Your Phone Displays a Provisioning Failure Message If your phone displays the message Verify your provisioning settings or contact your service provider., you have a configuration problem. This message will display only immediately after the phone boots up.
- Page 30 Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available at: Product Warranties.