Trace A Suspicious Call; Mute Your Call; Hold Calls; Put A Call On Hold - Cisco 8832 User Manual

Trace a Suspicious Call

Trace a Suspicious Call
If you receive unwanted or harassing calls, use malicious call identification (MCID) to alert your administrator.
Your phone sends a silent notification message to your administrator with information about the call.
Procedure
Press Report caller.

Mute Your Call

While you are on a call, you can mute the audio, so that you can hear the other person, but they cannot hear
you.
When you have a call muted, the LED bar lights red.
Procedure
Step 1 Press Mute
When you press Mute on an expansion microphone, the phone and all microphones are muted.
Step 2
Press Mute again to turn mute off.

Hold Calls

Put a Call on Hold

You can put an active call on hold and then resume the call when you're ready.
Procedure
Step 1
Press Hold.
Step 2 To resume a call from hold, press Resume.

Answer a Call Left on Hold for Too Long

When you've left a call on hold too long, you'll be notified with these cues:
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on the phone or Mute on an expansion microphone.
Calls