Returning To The Headset After A Long Delay; Putting A Call On Hold; Music On Hold - 3Com VCX Manual

Returning to the
Headset After a
Long Delay
Putting a Call
on Hold

Music on Hold

Certain brands of headsets enter a power-saving mode that prevents the
telephone from ringing for one or more calls when both of these
conditions are true:
The headset amplifier buttons for Mute and On are both set to On.
■
The handset is off the telephone for a long time (for example,
■
overnight).
It may take a few minutes for your headset to return from the
power-saving mode to the active mode when calls first come in, so your
telephone may not ring until the headset has returned to active mode,
and you may miss a call.
If you plan to not use the headset for a long time, 3Com recommends
that you set the mute and headset buttons on the amplifier to Off and
hang up the handset on your telephone. When you are ready to receive
calls again, set up the headset for receiving calls:
1 Pick up the handset on your telephone and set it on your desk.
2 Put on the headset.
3 On the amplifier, set the headset button to On.
To put a call on hold:
1 While you are on a call, press the Hold button. This message appears in
the Display Panel: Hold
2 To return to the call, press the Hold button again or press the appropriate
Access button.
If configured by the administrator, callers on hold hear music while they
wait.
The VCX system's WAV file importing capabilities are solely an
accommodation to you and shall not constitute a grant or waiver (or
other limitation or implication) of any rights of the copyright owners in
any audio content, sound recording or underlying musical or literary
composition. Therefore, please be mindful that you are obligated to
comply with all applicable copyright and other intellectual property laws
in both uploading WAV files to the VCX system and your subsequent use
of such WAV files.

Putting a Call on Hold

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