Terminating Calls
You can terminate a call (hang up) by replacing the handset. Alternatively, depending on
your telephone model, you can press the Release button, or if the call is on Speaker,
turn the Speaker off by pressing the Speaker button.
Using the Telephone Display Panel
The Display Panel shows the current date and time, and your extension number. It can
also show features that you have enabled. For example, if you enable the feature that
forwards all incoming calls to your voice mailbox, the Display Panel shows Fwd Mail.
The Display Panel can also list telephone status messages, Caller ID information (if
enabled), and the number of new messages (voice, e-mail, and fax) that you have in
your mailbox.
If the Display Panel contains more than two lines of information, use the up and down
scroll buttons to navigate through the display.
The list of new messages in the Display Panel depends on the status of each message.
A new message can be:
The Display Panel shows the number of messages in your mailbox (and the MWI is lit)
only if you have at least one unreviewed message. If you review the last new message
and do not act on it, the Display Panel shows the date and extension, and MWI is off. If
your mailbox then receives a new message, the Display Panel shows the following (and
MWI is lit): 2 Msgs 2 New. The Display Panel also shows the number of missed calls.
Missed calls include unreviewed messages in your mailbox and any other calls that you
did not answer. For example, you can configure your default call coverage point to be
no coverage. In this case, if you do not answer a call, when the call terminates the caller
hears a busy tone and the call is not forwarded or sent to your mailbox. The Display
Panel on your telephone shows Missed 1. If you press the first button below the Display
Panel, you can scroll through the list of missed calls and to show you the name of the
calling party. Press the first button again to automatically dial the listed extension.
You can also use the Display Panel to view or enable features available through the
Main menu and with feature codes (see
codes). You can access the Main menu by pressing the Program button. The following
features are available:
Unreviewed — An unreviewed message has never been listened to or acted upon
(saved or deleted).
Reviewed — A reviewed message has been listened to but has not been acted
upon (saved or deleted). A message may reach this state if you listen to the message
and then hang up.
Call History — Displays logs of your recent missed, answered, and dialed calls.
See Viewing the Call Logs.
User Directory — Displays a directory of the people in your organization. See
Viewing the User Directory.
Personal Speed Dial — Personal speed dial numbers can be configured at the
telephone or through the VCX User Interface, which is accessed through the web
(see
Chapter
7).
Chapter 5
for information on using feature
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