Customer Accounting And Billing Code; Forced Account Code; Paging - 3Com VCX Manual

Customer Accounting and Billing Code

Use the customer accounting and billing code feature to associate the call with a client
or billing code. The customer accounting and billing code will record in CDR. You can
generate billing reports based on customer accounting and billing code or customer
accounting and billing name.
To place a call with customer accounting and billing code entering a feature code:
The Display Panel prompts you to enter your customer accounting and billing code.
The Display Panel prompts you to enter the extension.

Forced Account Code

Use the forced account code feature to place a call that is not permitted by a communal
phone. The forced account code will record in CDR. You can generate billing reports
based on forced account code or forced account name.
For strict outgoing call control, administrator may set phone's COS to internal. In this
situation, you can't dial any extension out of the system. If you want to do this, you must
place the call using a forced account code with high privilege.
To place a call with forced account code entering a feature code:
The Display Panel prompts you to enter your forced account code.
The Display Panel prompts you to enter the extension.

Paging

Paging lets you activate the speakers and broadcast a message to all of the available
phones in a paging group. Your administrator defines the members of a paging group
and an extension to dial to page that group. A telephone in a group is available to
receive pages if it has a speaker, unless:
Note that you do not need to be a member of a page group to send a page to that group;
you just need to know the extension for that group.
A page is subject to the following restrictions:
Pick up the handset.
Press Feature + 777.
Enter the your customer accounting and billing code.
Enter the extension number.
Pick up the handset.
Press Feature + 888.
Enter the your forced account code.
Enter the extension number.
The telephone is not logged in
The telephone has a call ringing, connected, or on hold
The telephone has Do Not Disturb, Call Forwarding, or Forward to Voicemail
enabled.
You cannot park, transfer, hold, conference, or pick up a page.