Bridged Line Interaction With Other Features - 3Com VCX Manual

Bridged Line Interaction with Other Features

Log off and then log on to the phone.
In this example, an incoming call to extension 1000 will also ring on extension 1001 on
line 4 or on line 5 (or both lines) depending what you selected in step 2b.
The primary telephone user can make calls on a bridged line. The secondary telephone
user can answer calls that are made to the primary phone's extension but cannot make
calls using the buttons that are associated with the primary telephone. (In fact, the
buttons on the secondary telephone associated with the primary telephone function as
speed dial buttons to the primary phone.) Both users can use VCX features to manage
bridged calls. For example, bridged calls can be transferred, put on hold, or forwarded
to voice mail. However, because multiple phones are involved, you should note the
considerations discussed in Bridged Line Interaction with Other Features.
When an extension is bridged, SA buttons (4 or 5) access buttons and status lights on
the secondary telephone are associated with the Bridged System Appearance (BSA)
access buttons and status lights on the primary phone. Lights on each telephone
indicate the state of each bridged line:
If the light is off, the bridged line is available for use on the primary phone.
If the light is on, the bridged line is in use by either a primary telephone user or a
secondary telephone user.
If the light is blinking quickly, the bridged line is ringing on all primary and
secondary phones.
If the light is blinking slowly on both phones, the line has been put on hold by either
the primary telephone user or a secondary telephone user. This indicates a shared
hold state. The line can be picked up by any telephone mapped to this bridged line.
Both primary and secondary users can be logged in to multiple phones. For example,
an administrative assistant (secondary user) can be logged in to five phones and
monitor a manager from any telephone as long as all the secondary phones are
configured with the same extension. Or, a manager may be logged in to multiple phones
and monitored by an assistant logged in to one or more phones. In any case, the total
number of logged in primary and secondary phones cannot exceed six.
For the current release, the primary and secondary telephone (or phones) must be
located on the same site.
Your administrator can also set up bridged extensions. In this case, fields on your
Bridge Permissions and the Button Mappings tabbed pages have preassigned
values.
Calls to a bridged extension can be managed by a primary user or a secondary user,
like non-bridged calls. For example, bridged calls can be parked, put on hold,
transferred, or conferenced.
A call to a bridged extension can be affected by call coverage points, call forwarding
settings, and Do Not Disturb settings on the primary and secondary phones.
Calls to a bridged extension that are not answered always follow the call coverage point
configured for the primary phone, or, if call forwarding is enabled, the appropriate call
forward setting for the primary phone.