Dialing A New Call While On A Call; Answering A New Call While On A Call; Transferring A Call; Unattended Transfer - 3Com VCX Manual

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HAPTER ASIC
Dialing a New Call
While on a Call
Answering a New
Call While on a Call

Transferring a Call

Unattended Transfer

T O
ELEPHONE PERATION
You can put a call on hold, dial a new call, and toggle between the two
calls:
1 Press the Hold button.
2 Press one of the Access buttons not currently being used.
3 When you hear dial tone, dial the second call.
You can put your current call on hold, answer a second call, and then
toggle between the two calls:
1 When a new call arrives, press the Hold button to put the current call on
hold.
2 Press the Access button for the incoming call (its light will be flashing).
3 To toggle between the two calls, put the current call on hold and then
press the Access button for the call you want to resume.
When you are on a call, the Transfer feature allows you to send the call
from your telephone to any other internal line. For unattended or
attended transfers, if your call permissions allow, you can send the call to
an external line.
If your telephone is part of a bridged extension, see
Conferencing, and Bridged Line Calls
You can also transfer a call to another subscriber's voice mail. See
Transferring a Call to Another User's Voice
In an unattended transfer, you transfer the call without notifying the
recipient. You can either use the Transfer button or the transfer feature
code:
1 While on a call, press Transfer. The call is placed on hold, you hear a dial
tone, and the system prompts you enter a destination number.
2 Dial the number to which you want to transfer the call.
3 Hang up.
The call is disconnected as soon as the transfer starts, which frees up your
line. If the transfer cannot be completed:
The call is forwarded to the called party's call coverage point (by
■
default, voice mail; see
for additional information.
Mail.
Configuring a Call Coverage
Call Transfer, Call
Point).