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M A G I C
T O U C H
S o f t w a r e
P A G E 7 2
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7.7.3.3.2
MAGIC SCREENER remote control
If it is desired to use the database supported MAGIC SCREENER software in
the network, the Enabled option must be first activated.
The provided TCP/IP Port in Network settings has the default setting 8454.
Normally a change is not necessary.
However, if a port change, keep in mind that it is imperative that all MAGIC
SCREENER database applications have to be adjusted accordingly.
The Screening
only be active if the telephone call and the screening are realised via a separate
telephone. The caller has to call this telephone directly and for the screening,
the optional MAGIC SCREENER screening software must be in use. In this
case, the caller data can be entered into the database as usual. If the caller is to
be screened, the SCREEN button of the MAGIC SCREENER software must be
pressed. Thereby the caller's information is transmitted to the MAGIC
TOUCH software. Afterwards, the screened caller is forwarded to the Hybrid
system by a normal call forwarding of the screener telephone. The Hybrid
system recognises by the call forwarding number (that means that the
screener telephone must transmit its own telephone number) the screened
data record and displays it on the screen. More information can be found in
the MAGIC SCREENER documentation.
Do not mistake this option not with Pre Talk via call forwarding (see CHAP-
TER 7.7.3.4.2, page 74). For that function the caller can call the Telephone Hy-
brid directly and is then transmitted through the system to a normal tele-
phone for the Pre Talk. During this action the caller is kept within the Hybrid
system.
7.7.3.3.3
Miscellaneous
With the help of the Miscellaneous Settings
formation on incoming call option, you can select if the info field will either
be deleted (active) automatically if a caller calls again or if the field will be
kept (non active).
1
The file Screener.MDW must not be named.
→
Incoming call directly on screener telephone option must
→
Automatically clearing of In-
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