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AVT Magic Touch Operating Manual

Isdn telephone hybrid system
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MAGIC
ISDN Telephone Hybrid System
MAGIC TOUCH
Hardware/Software Operating Manual

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Summary of Contents for AVT Magic Touch

  • Page 1 MAGIC ISDN Telephone Hybrid System MAGIC TOUCH Hardware/Software Operating Manual...
  • Page 3 M A G I C I S D N T e l e p h o n e H y b r i d S y s t e m M A G I C T O U C H H a r d w a r e / S o f t w a r e O p e r a t i n g M a n u a l P A G E 3...
  • Page 5 D-90411 Nuernberg Phone +49-911-5271-0 Fax +49-911-5271-100 Printed in Germany, 2004 © AVT Audio Video Technologies GmbH All rights are reserved. Reproduction in whole or in parts is prohibited without the written consent of the copyright owner. The information contained in this publication is accurate to the best of our knowledge.
  • Page 6 P A G E 6...

  • Page 7: Table Of Contents

    ............26 MAGIC TOUCH ADMIN/ADMIN LAN .
  • Page 8 ............. 43 Operating elements of the MAGIC TOUCH Software ......44 7.5.1...
  • Page 9 7.12.1 ... I want to use MAGIC TOUCH LAN? ........122 7.12.2...
  • Page 10 A4.8.2 Analogue Audio Interface ..........149 A4.9 Extension Bus (internal data bus and control bus) .

  • Page 11: Registration

    Registered users automatically receive messages as soon as new software or other news on the MAGIC ISDN Telephone Hybrid is available. The registration is done via the internet http://www.avt-nbg.de Then switch to Service and Software Registration. Enter MAGIC ISDN Telephone Hybrid when asked "Which of the following products do you use (select one or more)?".
  • Page 12 R e g i s t r a t i o n P A G E 1 2...

  • Page 13: Introduction

    Mix Minus, Echo Cancelling, AGC, etc. The configuration and operation of the system is made via the Windows ap- plication MAGIC TOUCH, included in the delivery of the Master system. The software is optimised for operation with a Touch screen.
  • Page 14 I n t r o d u c t i o n P A G E 1 4...

  • Page 15: Safety

    S a f e t y S A F E T Y Introduction The unit described is designed to the latest technical parameters and complies with all national and international safety requirements. It operates with a high level of operational safety resulting from long development experience and stringent quality control in our company.

  • Page 16: Appereance Of The Safety Instructions

    S i c h e r h e i t Appereance of the safety instructions All safety instructions include a Symbol that classifies the danger and a Text- block, that contains descriptions of the type and cause of the danger, the con- sequences of ignoring the safety instruction and the measures that can be taken to minimise the danger.

  • Page 17: Construction

    C o n s t r u c t i o n C O N S T R U C T I O N The functions of the MAGIC ISDN Telephone Hybrid are included in a single unit. The system is designed for mounting in a 19’’ rack (1 HE). The system can be expanded with the AES/EBU/Analogue module.
  • Page 18 C o n s t r u c t i o n P A G E 1 8...

  • Page 19: System Description

    S y s t e m D e s c r i p t i o n S Y S T E M D E S C R I P T I O N The block diagram of the system is shown in Fig. 2. FIG.
  • Page 20 The callers get the digi- tally generated Mix Minus signal. Three Relays (HSD interface) are available for external signalling. Their configuration and operation is made by the MAGIC TOUCH Windows software included in the delivery. P A G E 2 0...

  • Page 21: Hardware Options

    H a r d w a r e O p t i o n s H A R D W A R E O P T I O N S Magic Hybrid Keypad 4/7/12 Optionally, the MAGIC Hybrid Keypad 4/7/12 can be connected to the system in parallel to the operating software.

  • Page 22: Aes/Ebu/Analogue Module

    The optional AES/EBU/ANALOG Module extends the system by two further analogue or two digital AES/EBU inputs and outputs (switchable). Via the MAGIC TOUCH software, each Audio interface can be configured as desired to the greatest possible extend. Subsequent installation of the module can only be made in our factory.

  • Page 23: Headset/Handset

    Via this headset/handset e.g., the Pre Talk can be carried out. Switching between the handset and an Audio input of the system is made via the MAGIC TOUCH, MAGIC TOUCH LAN or the MAGIC Hybrid Keypad. If the handset is used, a separate screener place can be implemented. In this case, the presenter uses his headset for the Pre Talk.
  • Page 24 H a r d w a r e O p t i o n s P A G E 2 4...

  • Page 25: Software Options

    TCP/IP protocol and accesses to the MAGIC TOUCH software running on the PC that is connected to the ISDN Telephone Hybrid System. The MAGIC TOUCH LAN software can be used on a maximum of seven places simultaneously. Applications are for example, screening via a separate screening place or the complete operation of the system via a technician.

  • Page 26: Magic Screener

    MAGIC SCREENER The MAGIC SCREENER database supported, screener software enables a connection between the MAGIC TOUCH control software, the feature rich screening and the adminsitration of all callers. Also, remote control such as di- alling or switching of single lines of the ISDN Telephone Hybrid, is possible .

  • Page 27: Magic Touch Admin/Admin Lan

    MAGIC TOUCH LAN clients, who use a common Central Hybrid System. For each studio, the number of caller lines and Audio interfaces is assigned via a Preset. Each studio sees, on its MAGIC TOUCH LAN screen, only the lines assigned. An important advantage of this solution is the flexible assignment of a studio: therefore, a particular show can be broadcast from any studio without any major changes to the PABX or of the Audio wiring.
  • Page 28 S o f t w a r e O p t i o n s P A G E 2 8...

  • Page 29: Putting The System Into Operation

    P u t t i n g i n t o o p e r a t i o n P U T T I N G T H E S Y S T E M I N T O O P E R A T I O N Mounting With its dimensions (W ×...

  • Page 30: Controls On The Front Panel

    P u t t i n g i n t o o p e r a t i o n green POWER Lights up when system is ready for operation. green CONNECT Lights up if at least one telephone connection is established. ALARM Lights up if a fault has occurred in the unit.

  • Page 31: Cabling Of The System

    P u t t i n g i n t o o p e r a t i o n Cabling of the system The following figures show with help of examples, the general cabling of the system. The assignment of the Audio and relay interfaces are only an example. The as- signment can be configured in accordance with your personal requirements (see CHAPTER 7.7.3.14, page 98).

  • Page 32: Without Aes/Ebu/Analogue Module

    P u t t i n g i n t o o p e r a t i o n 5.6.1 ... without AES/EBU/ANALOGUE module In this wiring exemple (Fig. 11, page 32) a Pre Talk, a separate Hold and an On Air Audio interface are used.

  • Page 33: With Aes/Ebu/Analogue Module

    P u t t i n g i n t o o p e r a t i o n 5.6.2 ... with AES/EBU/ANALOGUE module Via the AES/EBU/ANALOG module, the Audio interfaces can be configured as desired. Possible applications for several Audio interfaces can be found in CHAPTER 6 "Operating Modes"...
  • Page 34 P u t t i n g i n t o o p e r a t i o n P A G E 3 4...

  • Page 35: Operating Modes

    O p e r a t i n g M o d e s O P E R A T I N G M O D E S The MAGIC ISDN Telephone Hybrid system has a very flexible implementa- tion. Therefore, nearly all kinds of applications can be realised. In the follow- ing, the different operating modes/possibilities are displayed.
  • Page 36 O p e r a t i n g M o d e s quirements. FIG. 14 DEFAULT OPERATION WITH AES/EBU/ANALOGUE MODULE On Air mixing signal of all selected callers presenter/music Pre Talk output Pre Talk input P A G E 3 6...

  • Page 37: Multi Fader Operation With Aes/Ebu/Analogue Module

    O p e r a t i n g M o d e s Multi fader operation with AES/EBU/Analogue module In this operating mode the callers are not mixed in the system, they are re- leased separately on different Audio lines: –...

  • Page 38: Multi-Pre-Talk With Aes/Ebu/Analogue Module

    O p e r a t i n g M o d e s Multi-Pre-Talk with AES/EBU/Analogue module In this operating mode, a screener place is connected in parallel to the studio via another alternative Pre Talk Audio interface. The Pre Talk of the presenter and the Pre Talk of the screener can be used independently.

  • Page 39: Magic Touch Software

    <drive name:>setup.exe (e.g. A:setup.exe). Follow the installation program instructions. After the installation start the software , by clicking the MAGIC TOUCH symbol. Connect the PC via a null modem cable (pin 2 and pin 3 are crossed, pin 5=GND) to the system.
  • Page 40 M A G I C T O U C H S o f t w a r e The de-installation software is started by clicking the uninstall sym- bol. P A G E 4 0...

  • Page 41: Configuration Of The Com-Port

    M A G I C T O U C H S o f t w a r e Configuration of the COM-Port To configure the system, first the serial connection between PC and system has first to be established. In case of a faulty connection between the PC and the system the following er- ror message appears after a short time: FIG.
  • Page 42 M A G I C T O U C H S o f t w a r e FIG. 19 COM PORT Windows NT4.0/2000/XP When using Windows NT/2000/XP, the setting of the COM port can only be done by an administrator. Settings can be changed but they will not be ac- cepted.

  • Page 43: Quick Installation

    M A G I C T O U C H S o f t w a r e Quick installation For a quick installation the most important settings will now be described. Make sure that the system is turned on and that at least the PC is connected to the system via the RS232 null modem cable.

  • Page 44: Operating Elements Of The Magic Touch Software

    T O U C H S o f t w a r e Operating elements of the MAGIC TOUCH Software After starting the software, the main panel of the MAGIC TOUCH application appears. Depending on the configuration, two different screen contents are displayed: –...

  • Page 45: Operation Keys

    M A G I C T O U C H S o f t w a r e 7.5.1 Operation keys 7.5.1.1 PRE TALK SRC (Pre Talk Source) With the help of the PRE TALK SRC button it can be selected whether the Pre Talk should be done via the optional handset ( key setting) or via the Audio input which is configured as Pre Talk (...

  • Page 46: Manual Call

    M A G I C T O U C H S o f t w a r e If no telephone number is entered, either the manual dial panel or the tele- phone book (depending on the Miscellaneous settings (see CHAPTER 7.7.3.1.8, page 68)) will be opened.
  • Page 47 70) is active, the telephone book function is also available next to the manual call. The telephone book is designed as a database for the whole sys- tem. The button is now visible in the MAGIC TOUCH panel. FIG. 22 MAGIC TOUCH WITH TELEPHONE BOOK...
  • Page 48 M A G I C T O U C H S o f t w a r e – First Name – City – Number – Gender (male, female or unknown) – VIP (Very Important Person) – Lock (allowed to call in = caller is not blocked or not allowed to call in = caller is blocked) –...

  • Page 49: Information

    (Pre Talk), (Hold) or (On Air) buttons of an avail- able line in the MAGIC TOUCH main panel. Depending on the config- uration, either the manual call dialog or the telephone book opens. The → configuration of this optional function is made with General Miscel- →...
  • Page 50 M A G I C T O U C H S o f t w a r e The display of the caller information in this presentation can be automated via → → General Display Settings Show Information automatically (see CHAP- TER 7.7.3.1.6, page 66).

  • Page 51: Line Functions

    On Air warded Depending on the usage of the MAGIC TOUCH LAN or MAGIC SCREENER software options, single lines can be highlighted in grey. Then the MAGIC TOUCH user has no further access anymore to this line. Transfer point is al- ways the Hold mode.

  • Page 52: Level Meter Display

    M A G I C T O U C H S o f t w a r e – The (On Air) key switches the caller on air . The key is only available if an On Air Audio interface was defined in Audio Lines (see CHAPTER 7.7.3.14, page 98).
  • Page 53 M A G I C T O U C H S o f t w a r e – The absolute time display , shows the duration of the condition in minutes and seconds (or just in seconds). The configuration of the absolute →...

  • Page 54: Menu File → Exit

    M A G I C T O U C H S o f t w a r e → Menu File Exit → Selecting the File Exit menu completes the application. P A G E 5 4...

  • Page 55: Configuration Menu

    M A G I C T O U C H S o f t w a r e Configuration Menu All essential settings of the systems are set in the Configuration menu. The de- tailed description follows now. 7.7.1 COM Port Submenu The COM Port submenu supports the setting of the RS232 interface parame- ter.

  • Page 56: Pc Keypad Submenu

    M A G I C T O U C H S o f t w a r e 7.7.2 PC Keypad Submenu Besides the operation with a touchscreen or with a mouse, the optional MAGIC Hybrid Keypad PC (see CHAPTER 8, page 125) can also be used. The →...
  • Page 57 M A G I C T O U C H S o f t w a r e FIG. 31 MAGIC TOUCH DISPLAY WITH LINE NUMBERING P A G E 5 7...

  • Page 58: System Submenu

    M A G I C T O U C H S o f t w a r e 7.7.3 System Submenu The system configuration is arranged on different links according to function- ality. For most functions at least two Audio interfaces are assumed (e.g. Pre Talk and On Air).
  • Page 59 M A G I C T O U C H S o f t w a r e name: HKEY_CURRENT_USER). It is recommended that one configuration is stored for all users to keep the effort at the beginning of the operation as low as possible.
  • Page 60 Hold immediately without a Pre Talk. By pressing the (Next) button on the MAGIC TOUCH user interface the caller who has been waiting the longest time in the system is automatically put On Air. By pressing the operating key (Next) once again the next caller is put On Air.
  • Page 61 For this set the Alternative Audio Lines concurrently option. Therefore with the maximum construction one On Air, four Alternative On Air and one Pre Talk conference can be implemented simultaneously on the MAGIC TOUCH user interface. If this option is not used always only one caller can be on the alternative Line.
  • Page 62 M A G I C T O U C H S o f t w a r e By pressing the button the dialog closes without change. The selection of the desired Audio interface is done by pressing one of the fol- lowing keys –...
  • Page 63 Line 1...12. This option defines which line (B channel) is replaced by which Audio interface. For a better identification the associated Input is indi- cated in the index. Additionally, the MAGIC TOUCH user interface displays a symbol on the particular line (e.g. for input 1) with the relevant Audio input interface (see Fig.
  • Page 64 M A G I C T O U C H S o f t w a r e FIG. 40 DISPLAY OF THE AUDIO INPUT INTERFACE ON THE USER INTERFACE selected Audio input interface The numbering of the interfaces of the Hybrid system is assigned as follows: Input System Audio Interface Master: Analogue Audio (Standard Audio interface)
  • Page 65 M A G I C T O U C H S o f t w a r e FIG. 41 SYSTEM AND AUDIO INTERFACE ASSIGNMENT Audio 2 (L), 3 (R) Audio 1 AES/EBU ANALOGUE POWER 115/230V MASTER USER I/O RS232C EXTENSION BUS OUTPUT CMD INPUT Audio 5 (L), 6 (R)
  • Page 66 7.7.3.1.6 Display Settings The MAGIC TOUCH user interface permits two different presentations: If the Information for each caller option is not active, only one detailed information field for all callers (see Fig. 42) is displayed. In this kind of presentation, the display can be automised if the Show Information automatically option is set.
  • Page 67 1024 x 768 pixels. It is displayed at its best at a 15“ screen. For smaller screens (e.g. 12“) with 800 x 600 pixels, the display of the MAGIC TOUCH screen can be adjusted by activating the Use 800 x 600 resolution (max. 5 B channels) option.
  • Page 68 Keypad connected to Hybrid As redundancy purposes the Hybrid system can be connected to a MAGIC Hybrid Keypad 4/7/12 in parallel to the MAGIC TOUCH software. Therefore, the operation is assured if the PC fails. Via Keypad connected to Hybrid, set the keypadthat has been connected. The following settings are possible: –...

  • Page 69: Slave Search

    M A G I C T O U C H S o f t w a r e 7.7.3.2 Slave Search If several systems are connected to each other via the Extension Bus, these sys- tems must be installed by the software when operating for the first time. This is done via the link Slave Search.

  • Page 70: Database Settings

    Front End database. This application enables access to the Back End. The entered path of the MAGIC TOUCH is very important to en- sure that during the show, all applications work with the same Back End da- tabase file.
  • Page 71 Enter the paths of the necessary database files in Database path. If the path of the files can be indicated via a letter of a drive (e.g. S:\Pro- gram\MAGIC TOUCH\Caller.mdb) set the Allow local path for Data base option. When indicating the letter of the drive ensure that all computers of the net- work use the same letter of the drive for the database index.
  • Page 72 M A G I C T O U C H S o f t w a r e The structure of the directory can be browsed via the Browse button. 7.7.3.3.2 MAGIC SCREENER remote control If it is desired to use the database supported MAGIC SCREENER software in the network, the Enabled option must be first activated.

  • Page 73: S Line

    M A G I C T O U C H S o f t w a r e 7.7.3.4 Line FIG. 46 S 0 -LINE SETTINGS After pressing the OK button, all settings are accepted. The Cancel key deletes all settings. 7.7.3.4.1 General The Number of B Channels visible parameter indicates how many lines will...
  • Page 74 ’-’ (Example: the PABX 130 must be entered as ’-130’). The Name that can be entered with each call forwarding is displayed by the Forw. Call key (see CHAPTER 7.5.1.3, page 45) of the MAGIC TOUCH user interface.
  • Page 75 Previously, a caller was forwarded e.g. to an editor to provide his address. When using a screening application, where the screener uses either the MAGIC TOUCH LAN or the MAGIC SCREENER software, the screener must be able to forward the caller to his own telephone as well as to establish con- nections with this telephone.

  • Page 76: Vip Line

    M A G I C T O U C H S o f t w a r e 7.7.3.5 VIP Line The VIP Lines link provides the possibility of keeping one or several lines available for special callers. If a line must always be available e.g. during a game show to make external calls or to enable very important persons to call in, this line must be set as VIP line.
  • Page 77 ’-’ (Example: the PABX 130 must be entered as ’-130’). On the MAGIC TOUCH user interface the VIP lines are displayed in violet. If one line was defined for a certain VIP, this caller can be called directly by...
  • Page 78 M A G I C T O U C H S o f t w a r e FIG. 49 MAGIC TOUCH USER INTERFACE WITH VIP LINES On this line On this line only the dis- all callers played caller...

  • Page 79: Night Mode

    With the help of the Night Mode the behaviour of the system can be defined if the MAGIC TOUCH position is not manned. Therefore, it is assured that callers still reach a contact person or that at least the answering machine.
  • Page 80 If the Night Mode is configured, the Night Mode menu is displayed on the menu bar of the MAGIC TOUCH user interface. Via this menu, the Night Mode is activated and deactivated.

  • Page 81: Msn

    M A G I C T O U C H S o f t w a r e 7.7.3.7 MSN Usage An MSN (Multiple Subscriber Number) is used for addressing a particular unit on an ISDN Bus. This bus allows the operation of up to eight units in par- allel.
  • Page 82 MSN-2 block. Thus, always, only one sys- tem is active. To recognise on the MAGIC TOUCH user interface which MSN is active, the name of the MSN block selected by the system, is displayed in the title bar of the main window.
  • Page 83 M A G I C T O U C H S o f t w a r e TAB. 5 EXAMPLES: AVAILABLE LINES AT THE REDUNDANT OPERATION Visible caller lines 1. Call forwarding Number of call forwardings Visible caller lines Available call forwardings Visible caller lines Available call forwarding lines...

  • Page 84: Quick Dial

    MAGIC Hybrid Keypads. The quick dials are displayed in the manual dial dialog (see CHAPTER 7.5.1.4, page 46) or on the MAGIC TOUCH user interface if the Information for each caller option (see CHAPTER 7.5.1.5, page 49) is deactivated.
  • Page 85 M A G I C T O U C H S o f t w a r e page 73) the dialling of the partner with the second prefix number can be forced by the 2nd. Prefix option. When at least one VIP line is configured (see CHAPTER 7.7.3.5, page 76), this participant can be called via the VIP line by setting the VIP option.

  • Page 86: Audio Level

    M A G I C T O U C H S o f t w a r e 7.7.3.9 Audio Level The nominal Audio levels can be set separately for the input and output of each system. The input level for Master/Slave systems is selected in Level In. Correspondingly, the output level can be configured in Level Out.

  • Page 87: Hold Signal Recording/Source

    M A G I C T O U C H S o f t w a r e 7.7.3.10 Hold Signal Recording/Source The Hold interfaces of the system are configured via the link Hold Signal Re- cording/Source. An extended possibility is to store a Hold signal of 8 seconds duration in the system.
  • Page 88 M A G I C T O U C H S o f t w a r e Hold Signal. Enter the length of the pause in seconds which will be inserted when playing the stored Hold signal again. The duration of the stored Hold signal is displayed in Hold Signal duration. The value can not be changed.

  • Page 89: Signal Processing

    M A G I C T O U C H S o f t w a r e 7.7.3.11 Signal Processing In the Signal Processing submenu, all parameters are listed which ensure an optimal Audio quality of the caller. FIG. 58 SETTINGS FOR THE DIGITAL SIGNAL PROCESSING After pressing the OK button, all settings are accepted.
  • Page 90 M A G I C T O U C H S o f t w a r e In the case of satellite connections, where the transmission time of the Audio signal is quite long , the Echo canceller can not work properly. Because of this, it is recommended that the Echo canceller is switched off when there are con- nections with a long transmission time.
  • Page 91 M A G I C T O U C H S o f t w a r e that matches the value of the AGC threshold. If there are overlaps of both thresholds, level variations of the signal occur. The Default Settings key resets the values of the AGC and of the Expander to the default settings.

  • Page 92: Security

    M A G I C T O U C H S o f t w a r e 7.7.3.12 Security Via the link Security all rights of access for the system are configured. FIG. 60 SECURITY SETTINGS After pressing the OK button all settings are accepted. The key Cancel deletes all settings.
  • Page 93 M A G I C T O U C H S o f t w a r e The key Cancel deletes the entry. In the delivery condition no password is entered. The system has two security steps: – If the administrator is entered, all configuration possibilities are available. –...
  • Page 94 SCREENER are to be used on one PC in parallel. In this case, enter the PC’s own IP address. For the MAGIC TOUCH LAN software, a so called Floating Licence is as- signed, that means only as much PCs with MAGIC TOUCH LAN software have access to the system in parallel as LAN licences (see CHAPTER 7.8.1,...

  • Page 95: Lan Settings

    LAN Settings The link LAN Settings enables the configuration for the access via the soft- ware option MAGIC TOUCH LAN. This link is only available if at least one LAN Licence is released on the system (see CHAPTER , page 116).
  • Page 96 To reduce the system load it is possible to enter in Miscellaneous → Settings Send every N level meter value to MAGIC TOUCH LAN for N a number between 1 and 10. If the set value is 1, each telegram will be transmit- P A G E 9 6...
  • Page 97 M A G I C T O U C H S o f t w a r e ted. P A G E 9 7...

  • Page 98: Audio Lines (Configuration Of The Audio Interfaces)

    M A G I C T O U C H S o f t w a r e 7.7.3.14 Audio Lines (Configuration of the Audio interfaces) The Audio interfaces are configured with the Audio Lines link (configuration of the Audio interfaces) . FIG.
  • Page 99 M A G I C T O U C H S o f t w a r e nector. The digital input and output have separate sample rate converters, therefore any digital Audio source can be connected to the input. In the panel below the configuration takes place wether the digital or the an- alogue input will be used.
  • Page 100 M A G I C T O U C H S o f t w a r e tionally configured to the maxiumum extend possible. The optional AES/EBU/ANALOGUE Module can also be attached into the slave system. A maximum number of twelve physical Audio interfaces are available in the maximum build of the system.
  • Page 101 – Alternative PRE TALK 1 ... Alternative PRE TALK 6: the alternative Pre Talk lines can be used for a pre talk at the MAGIC TOUCH LAN or at the MAGIC SCREENER position and they are completely independent of the Pre Talk of the MAGIC TOUCH user.

  • Page 102: Relays (Relays Settings)

    M A G I C T O U C H S o f t w a r e 7.7.3.15 Relays (Relays settings) The configuration of the three relays on each system (see CHAPTER A4.5, page 146) is done via the Relay link. FIG.
  • Page 103 M A G I C T O U C H S o f t w a r e – Incoming call on B channel: if there is an incoming call on a certain B chan- nel the relay will be closed. The B channel can be defined in the second col- →...

  • Page 104: Messaging

    7.7.3.16 Messaging Via the Messaging (messaging settings) link the configuration is set for send- ing and receiving of short messages between users of the MAGIC TOUCH, MAGIC TOUCH LAN or the MAGIC SCREENER software. FIG. 69 CONFIGURATION OF THE MESSAGING PANEL After pressing the OK button, all settings are accepted.
  • Page 105 MAGIC SCREENER The two left buttons support the addressing of the message. Normally, the message is send to all users connected to the MAGIC TOUCH LAN MAGIC SCREENER . De-activate the relevant symbol to exclude a group. Enter the message in the input field. Your identification (see CHAPTER 7.7.3.16, page 104) is prefixed automatically when sending the message.
  • Page 106 M A G I C T O U C H S o f t w a r e FIG. 72 RECEIVED MESSAGES key closes the window. After a manual pop-up, the window is not close automatically. P A G E 1 0 6...

  • Page 107: Presets Submenu

    → A Preset is activated by clicking a Preset Name in Configuration Presets. Alternatively, a link which includes the Preset Name can be generated on the PC. For this purpose, copy the existing MAGIC TOUCH shortcut → → under Start Programme MAGIC TOUCH.

  • Page 108: Manage Presets

    PRESETS ADMINISTRATION All available Presets are displayed in the Presets list. The first five Presets are still available when operating seperately via MAGIC TOUCH LAN and MAGIC Hybrid Keypad PC (see CHAPTER 7.7.2, page 56). With the help of the Move Up (move preset up) and Move Down (move preset down) keys, all presets can be listed in the desired order.
  • Page 109 M A G I C T O U C H S o f t w a r e clicking No the entry is cancelled. The Edit key enables the marked Preset to be changed. The system configura- tion is displayed immediately. A marked Preset is deleted by the Delete button.

  • Page 110: Menu Administration

    – Basic Hybrid functionality: this option must always be set. – MAGIC Touch Licence: if this option is set, the system can be used together with the MAGIC TOUCH software. – MAGIC Screener Licence: this option supports the optional use of the MAGIC SCREENER data base software.
  • Page 111 T O U C H S o f t w a r e If the system is upgraded, a new password is provided by AVT. For upgrades, the factory number of the circuit board of the unit is not rele- vant.

  • Page 112: S Interface Reset Submenu

    M A G I C T O U C H S o f t w a r e 7.8.2 Interface Reset Submenu When changing the ISDN connection line, a reset of the S interface in the sys- tem is essential. Click on the S0 Interface Reset submenu to do the reset. Please note that all existing connections are dropped.

  • Page 113: List Tcp/Ip Connections Submenu

    T O U C H S o f t w a r e 7.8.3 List TCP/IP Connections Submenu To check which PCs are currently connected to the MAGIC TOUCH software, → click on Administration List TCP/IP Connections. The list differentiates between Connected LAN Clients who use the MAGIC TOUCH LAN software, and Connected Screener who use the MAGIC SCREENER software.

  • Page 114: System Panel Submenu

    Via the Administration -> System Panel submenu the System Panel opens. This is only used for service purposes. Entries must only to be made if the AVT support asks you to do so. Faulty entries can lead to failures in the system.

  • Page 115: Software Download Submenu

    The MAGIC TOUCH software has the Ident-No. 430128 Keep your user name and password very well in mind. The password is not known to AVT. In case you forget your password send a short email, with your username to AVT. We will delete the reg- istration and you will able to register again.
  • Page 116 IFE FIRMWARE DOWNLOAD Select IFE Software. Via the Browse button look for the file ife_hybr.gpb. This file can be found in the directory of the MAGIC TOUCH software installation. Then press the Start button. The download process starts and takes approx. 5 minutes.

  • Page 117: Extras Menu

    T O U C H S o f t w a r e Extras Menu 7.9.1 Submenu Center Window If the MAGIC TOUCH windows on your screen are not properly aligned, they → can be centered using Extras Center Window menu. FIG. 84...

  • Page 118: Messaging Menu

    MAGIC SCREENER The two keys on the left support the addressing of the message. Normally, the the message is always sent to all connected MAGIC TOUCH LAN MAGIC SCREENER users. Deactivate the relevant symbol to exclude a group.
  • Page 119 M A G I C T O U C H S o f t w a r e FIG. 87 MESSAGES RECEIVED The message can be closed with the button. After a manual popup, the window will not be closed automatically. P A G E 11 9...

  • Page 120: Menu Night Mode

    Menu Night Mode If the Night Mode (see CHAPTER 7.7.3.6, page 79) has been configured, the menu Night Mode is displayed on the menu bar of the MAGIC TOUCH user interface. The Night Mode can be activated and deactivated via this menu.

  • Page 121: Help Menu

    If you have any questions or remarks to the software, the contact address can be found here. By clicking on the internet address you will be connected directly to the AVT homepage. An e-mail can be send by clicking on the e-mail address.

  • Page 122: What Do I Have To Set, If I

    Details can be found in CHAPTER 7.7.3.13, page 95. Now switch to the Security link. Enter in TCP/IP Access Protection, the IP Address of the PC with the MAGIC TOUCH LAN software which is to be given access to the MAGIC Touch via the LAN.

  • Page 123: I Want To Use Magic Screener

    System database files and Caller database. The path should also be entered as an UNC path ("\\"), since this path is transmit- ted to MAGIC TOUCH LAN and MAGIC SCREENER. The directory, where the files are stored, must be released in the network.

  • Page 124: I Want To Use The Magic Hybrid Keypad Of The Pc

    M A G I C T O U C H S o f t w a r e 7.12.3 ... I want to use the MAGIC Hybrid Keypad of the PC? → Open the keypad settings in Configuration PC Keypad. Set in RS232 Pa- →...

  • Page 125: Option : Magic Hybrid Keypad Pc

    GIC Hybrid Keypad PC for a maximum of seven callers, using a normal moni- tor. The MAGIC Hybrid Keypad PC is either directly connected to the PC with the MAGIC TOUCH or with the MAGIC TOUCH LAN software via a RS232 in- terface.

  • Page 126: Function Of The Keypad

    O p t i o n : M A G I C H y b r i d K e y p a d Function of the keypad The keypad functions can be seen in the following table. TAB. 7 KEYPAD FUNCTIONS Description Before entering a telephone number, the Call/Redial key must...
  • Page 127 By pressing this button, all entries are accepted and an open di- alog will be closed. This key activates/deactivates the Night Mode (see CHAPTER 7.10, page 120). NIGHT MODE The AVT button opens the About Telephone Hybrid window (see CHAPTER 7.11.1, page 121). P A G E 12 7...
  • Page 128 O p t i o n : M A G I C H y b r i d K e y p a d P A G E 1 2 8...

  • Page 129: Option : Magic Hybrid Keypad

    Hybrid Keypad 12, twelve lines are available. Please note that the MAGIC Hybrid Keypad 4/7/12 can not completely be used as a compensation for the MAGIC TOUCH user interface. But the essential functions are still available. Connect the 9-pin SUB-D plug of the MAGIC Hybrid Keypad to the LSD inter- face (see CHAPTER A4.4, page 146) of the MAGIC system.
  • Page 130 O p t i o n : M A G I C H y b r i d K e y p a d FIG. 93 KEY ASSIGNMENT ON THE MAGIC HYBRID KEYPAD Operating Mode Quick Dial Pre Talk Next Caller in Next Mode Hold Call Blocking of...

  • Page 131: Working With The Magic Hybrid Keypad

    O p t i o n : M A G I C H y b r i d K e y p a d Working with the MAGIC Hybrid Keypad Before operating the MAGIC Hybrid Keypad, the configurations of the MAGIC TOUCH PC software - as described in CHAPTER 7.7.3.1.9 - have to be prop- erly set.

  • Page 132: Configuration Of Operating Mode

    - - - - - - - - - - - - - - - - S T A N D A R D If the MAGIC TOUCH software is installed, the operating mode cannot be set via the MAGIC Hybrid Keypad.

  • Page 133: Isdn Error Messages

    O p t i o n : M A G I C H y b r i d K e y p a d 9.2.4 ISDN error messages If there is a faulty connection, the ISDN provides a wealth of error messages. >...

  • Page 134: Function Of The Keypad

    The operating mode can only be set on the display if the MAGIC TOUCH software is not installed. In the On Air or Pre Talk mode, all callers are automatically Conference mixed. On the MAGIC Hybrid Keypad, is dis- played.
  • Page 135 O p t i o n : M A G I C H y b r i d K e y p a d TAB. 10 KEYPAD FUNCTIONS Description This key drops the connection. There is no pre-confirmation on the appropriate channel. With the forwarding key, the caller can be put through to any previously stored or non-stored number.

  • Page 136: Programming Of The Quick Dial Keys

    To store no number press C. Programming of the call forwarding The forwarding can either be programmed by the MAGIC TOUCH software or directly by the keypad (see CHAPTER 7.7.3.4.2, page 74). First, enter the number to be programmed.

  • Page 137: A1 Alarms

    If there are any errors in the system, the alarm panel with the relevant mes- sage is displayed on the MAGIC TOUCH user interface. Each message is pre- fixed with the system description (Master, Slave 1 ...3) where the error occurs.
  • Page 138 A l a r m e TAB. 11 ALARM LIST Error message Meaning Possible reasons/debugging Flash-EPROM Pro- The Flash-EPROM can not be pro- • This error can occur when storing gramming Error grammed. parameters. If the error still oc- curs, then there is probably a hardware error.

  • Page 139: A2 Isdn Error Messages

    I S D N E r r o r M e s s a g e s I S D N E R R O R M E S S A G E S If there is a faulty connection, ISDN provides a wealth of error messages. The meaning of these error messages can be looked up in the following table.
  • Page 140 I S D N E r r o r M e s s a g e s P A G E 1 4 0...

  • Page 141: System Limits

    S y s t e m L i m i t s S Y S T E M L I M I T S The following table shows the dependencies between the available systems and the installed AES/EBU/ANALOGUE Modules and the availability of B channels and Audio interfaces on the equipment.
  • Page 142 S y s t e m L i m i t s P A G E 1 4 2...

  • Page 143: A4 Interfaces

    I n t e r f a c e s I N T E R F A C E S The following figure shows the interfaces of the system: ABB. 94 REAR VIEW OF THE MAGIC ISDN TELEPHONE HYBRIDS AES/EBU ANALOGUE POWER 115/230V USER I/O...

  • Page 144: A4.1 S0-Interface

    I n t e r f a c e s A4.1 -Interface This interface supports 2 B channels in ISDN networks. The system has two ISDN interfaces for a maximum of 4 B channels. TAB. 14 PIN ASSIGNMENT: S 0 INTERFACE Socket: Western (8-pole) RJ45 Signal Electrical characteristics...

  • Page 145: A4.2 Rs232C Interface

    I n t e r f a c e s A4.2 RS232C Interface The RS232C interface is used for configuring and monitoring the MAGIC ISDN Telephone Hybrid systems with a PC. To connect the system to the PC, a null modem cable, in which pin 2 and pin 3 are crossed, is required. Addition- ally, pin 5 GND, must be connected.

  • Page 146: A4.4 Lsd (Keypad) Interface

    Ring Indication A4.5 HSD (Relay) Interface This interface has three floating relay outputs. The configuration of the inter- face is made via the MAGIC TOUCH software (see CHAPTER 7.7.3.15, page 102). TAB. 18 PIN ASSIGNMENT: HSD (RELAY) INTERFACE Socket: HSD (SUB-D, 15-pole)

  • Page 147: A4.6 Audio Interface

    I n t e r f a c e s A4.6 Audio Interface TAB. 19 PIN ASSIGNMENT: AUDIO INTERFACE (INPUT) Socket: Input (XLR) Signal Electrical characteristics Shield Input level: 0, +3, +6, +9 dBu AUDIO IN a Impedance: > 15 kΩ AUDIO IN b Head room: 6 dB...

  • Page 148: A4.8 Audios Interfaces On The Optional Aes/Ebu/Analogue Module

    I n t e r f a c e s A4.8 Audios interfaces on the optional AES/EBU/ANALOGUE Module There are two digital inputs/outputs or two additional analogue inputs/out- puts available on the AES/EBU/ANALOGUE Module. The configuration is made using the Windows PC software. The digital and analogue Audio outputs on the modules are connected in parallel.

  • Page 149: A4.8.2 Analogue Audio Interface

    I n t e r f a c e s A4.8.2 Analogue Audio Interface The additional analogue Audio interfaces on the module are available at a 15- pole SUB-D socket. TAB. 23 PIN ASSIGNMENT: ANALOGUE AUDIO INTERFACE Socket: HSD (SUB-D 15-pole) Signal Electrical characteristics Channel 1...

  • Page 150: A4.9 Extension Bus (Internal Data Bus And Control Bus)

    I n t e r f a c e s A4.9 Extension Bus (internal data bus and control bus) The Extension Bus socket is used for the cascade connection of single MAGIC ISDN Telephone Hybrids. The system can be upgraded at any time. TAB.

  • Page 151: A5 Technical Data : Magic Isdn T

    T e c h n i c a l D a t a T E C H N I C A L D A T A : M A G I C I S D N T E L E P H O N E H Y B R I D Network interfaces: –...
  • Page 152 T e c h n i c a l D a t a Measurements: – H x W x D: 44 x 449 x 450 mm Weight: – approx. 6 kg Additional information: – Acceptable temperature: C to 40 ° °...

  • Page 153: Keypad

    T e c h n i c a l D a t a T E C H N I C A L D A T A : M A G I C H Y B R I D K E Y P A D A6.1 MAGIC Hybrid Keypad –...

  • Page 154: A6.4 Power Supply Connector To The Power Supply Set

    T e c h n i c a l D a t a A6.4 Power supply connector to the power supply set TAB. 25 PIN ASSIGNMENT: POWER SUPPLY CONNECTOR TO THE POWER SUPPLY UNIT Connector: PS/2 Connector 6-pole Signal Electrical characteristics Voltage: Power: max.

  • Page 155: A6.7 External Power Supply

    T e c h n i c a l D a t a A6.7 External power supply TAB. 28 PIN ASSIGNMENT: POWER SUPPLY Connector: 6-pin PS/2 socket Signal Electrical characteristics Voltage: Power: max. 1500 mA P A G E 15 5...
  • Page 156 T e c h n i c a l D a t a P A G E 1 5 6...

  • Page 157: A7 General

    MAGIC Hybrid Headset 490087 MAGIC Hybrid Keypad 4 800054 MAGIC Hybrid Keypad 7 800058 MAGIC Hybrid Keypad 12 800056 MAGIC Hybrid KeypadPC 800055 15“ TFT Touchscreen screen 490082 19“ Industrial PC for MAGIC TOUCH Application 450048 P A G E 15 7...

  • Page 158: A7.2 Included In Delivery

    – 2 x S telephone cables – Self adhesive feet – ETSI mounting brackets Only included in Master systems: – RS232 control cable – MAGIC TOUCH Software – Documentation Only included in Slave systems: – Hardware Dongle A7.3 Declaration of conformity The declaration of conformity is at the end of this manual.

  • Page 159: Index

    I N D E X Symbols AES/EBU interface 17 AES/EBU/ANALOG-Modul 99 AES/EBU/ANALOGUE Module 22 - 123 .hcf 109 AES/EBU/Analogue Module 17 >>>> 131 AES/EBU/ANALOGUE Module Left 88 AES/EBU/ANALOGUE Module Right 88 Numerics After ON AIR state 60 AGC 13 0 dBu 86 age 50 1024 x 768 39 ALARM 29...
  • Page 160 Automatically close Pop-up message win- CLEAR 50 dow after N seconds 104 Clients 27 automatically hang up after N s 80 clock 98 AVT 127 clock source 99 Clock source of digital output 43 Close 114 coding algorithms 151 COM Port 41...
  • Page 161 danger 16 earthing 29 DAO 94 earthing bolt 29 data access method 94 earthing conductor 29 data base 26 Echo 89 data base applications 72 Echo Canceller 43 data base entry 67 Echo canceller 89 data base index 71 Echo Cancelling 13 Data base path 71 EDIT 48 data base software 49...
  • Page 162 Flicker Free Drawing 107 Incoming call directly on screener telepho- Floating Licence 94 ne 72 font 60 Incoming call on B channel 103 Font Size 66 Incoming caller signal offset 86 font size 66 increasing 86 Forw. Call 74 Info 50 forwarding 136 Info field 72 Forwarding Call 45...
  • Page 163 MAGIC Screener remote control 123 multifader operation 37 MAGIC TOUCH 13 Multiple Subscriber Number 81 Multi-Pre-Talk 38 MAGIC TOUCH ADMIN 27 MAGIC TOUCH ADMIN LAN 27 N-1 59 MAGIC TOUCH LAN 23 Name 45 name 50 national dialling code 75...
  • Page 164 110 Presenter disables line for Screener/Tech- ordered 47 nician when switched to (Alterna- other 68 tive) ON AIR 96 output signal 98 Presenter is using MAGIC Touch 95 Preset 27 Preset 1 127 P A GE 1 6 4...
  • Page 165 Preset 5 127 Route incoming caller 79 Preset Name 58 RS232 39 Preset-Namen 107 RS232 interface 145 Presets 56 RS232 Parameter 56 pre-setting 50 run time 90 Press DROP button 1 second to hang up 52 Runtime Version 47 rush 90 production in advance 82 Programme 107 programme signal 100...
  • Page 166 Service 11 target 107 service 114 target level 90 SET 50 TCP/IP 25 Set AGC on/off for all lines 43 TCP/IP Acccess Protection 113 Set Echo Canceller on/off for all lines 43 TCP/IP access 95 TCP/IP Access Protection 94 Setrtings 123 TCP/IP Address 94 settings 55 TCP/IP connections 94...
  • Page 167 Used by MAGIC TOUCH 84 user 92 USER I/O interface 145 user interface 73 user interfaces 151 USER IO interface 82 User name 11 User password 93 user rights 95 Very Important Person 48 VIP 45 VIP Lines 76 VIP search 77...
  • Page 168 P A GE 1 6 8...

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