Datamax Iclass Operator's Manual page 98

General Resolutions (continued)
If experiencing this
problem...
Nothing happens when
printing from your
software program:
Poor print quality:
Skips labels when
printing:
Unable to print rotated
text:
88
Ensure that the printer is at READY.
•
Send the job again while observing the Ready Indicator
•
(see Section 4.1.1.) – If the indicator does not flash, check
the printer and host for protocol and port settings.
Ensure the interface cable meets the requirements found in
•
Section 3.1.1.
The printhead may need cleaning – See Section 5.6.1.
•
Adjust the Heat and Print Speed settings via the menu or by
•
host commands – See Section 4.2.3.
T he media/ribbon combination may not be compatible –
•
See Section 7.2.2.
The Leveling Cam may be incorrectly adjusted – See
•
Section 5.4.1.
The Platen may be dirty or worn – See Section 5.6.2.
•
The Printhead Burn Line may need adjusting – See Section
•
5.4.2.
Calibration may be needed – See Section 3.5.
•
The Media Sensor may be out of position – Readjust the
•
position; see Section 3.3.
The format may be within 1/8 inch (3 mm) of the label's
•
edge – Try reducing or moving the format slightly.
The characters may be formatted outside the label dimensions
– Ensure the row/column values provide enough room for the
height of the characters or bar code to be printed. See the
Class Series 2 Programmer's Manual.
Try this solution...
I-Class