Datamax Iclass Operator's Manual page 104

Fault Messages (continued)
Displayed Message
SCANNER FAULT
TEMPERATURE FAULT
94
Fault Messages
Description
The Scanner could not pass
a bar code.
Note: This is normal
when a bar code is
unreadable.
The printer has shutdown
to allow the printhead
temperature to cool.
Action(s)
Press the FEED Key to clear. If
the bar code is free from
anomalies (e.g., voids,
insufficient quiet zones, etc.) yet
the fault continues, try the
following:
1) Ensure that the bar code is
capable of being read by the
scanner; see the option's
documentation or the Class
Series 2 Programmer's
Manual.
2) Adjust the Heat value.
3) Enable only those bar codes
to be decoded.
4) Decrease the Print Speed or
increase the height of the bar
code.
5) Decrease the Verification
Level.
6) Ensure the ribbon used
contains carbon-based inks.
7) Ensure that the label stock
has a matte finish.
If the fault does not clear, and
the bar code is readable on other
equipment, the scanner may
need alignment; consult the
option's instructions, or call for
service.
Turn OFF the printer until cool to
prevent permanent damage. See
Section 7.1 for environmental
specifications.
I-Class