User Error Message - Canon MultiPASS C5000 Service Manual

Errors Shown on the Display
4.2

4.2.1 User error message

Look for the applicable error message and execute the appropriate countermeasures.
The receiving fax did not answer within 35 seconds. (Tl timer over)
Cause:
Solution: Contact the other party and have them check their faxYou can try to
send the document manually. For an overseas call, add pauses to the
registered number.
The touch tone/rotary pulse setting on your fax is incorrect.
Cause:
Solution:
Set your fax to the setting that matches your telephone line.
Cause: The other party is not using a G3 machine.
Contact the other party and have them send or receive the
Solution:
using a G3 machine.
Cause: The other party's fax is not working.
Solution:
Contact the other party and have them check their fax.
Cause: The telephone number you dialed is busy.
Solution:
Try sending the document at a later time.
"CHECK DOCUMEtjImRl)_
Document jam. This is displayed when the document SFIWX detects
Cause
paper, but the document edge sensor cannot detect the leading edge of
the document with 15 seconds from the start of the feed operation.
Solution:
Clear the document jam.
Cause:
paper size set by the MultiPASS Desktop Manager of Setup menu.
Solution: Set the correct paper size in the
'CHECK
PRINTER" (##332-##337,##342, ##345, ##3432nd ##348)
Cause: The printer's internal unit has malfunctioned.
(1) Remove the jammed paper. (Check the paper end sensor is OFF.)
(2) Press STOP button.
(4) Turn the pnwer offand on.
(5) Set the service dnta #I
Chapter 3: Maintenance & Service
PRINTER SETUP" setting.
"FAX
SSSW SW01 bit 0 to "1"
Page
3-15
and check the