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When an Error Message Appears
If you cannot connect network or the memory is full, or you encounter operation problems, a message appears on the
display. Find out more information about messages in the following list.
A counterfeit or non-Canon cartridge may be in use.
You might not be using a Canon genuine toner cartridge.
●
We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P. 424)
Amount in cart. cannot be displ. correctly.
Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.
●
Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner
cartridge might be possibly broken. Contact the shop where you purchased the machine, or the Canon
Customer Care Center.
How to Replace Toner Cartridges(P. 390)
You might not be using a Canon genuine toner cartridge.
●
We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P. 424)
Cannot find the access point.
When automatic setting with WPS was attempted, a wireless router could not be detected within a
specific period of time.
●
Connect again paying attention to the time limit.
Setting Up Connection Using WPS Push Button Mode(P. 171)
Setting Up Connection Using WPS PIN Code Mode(P. 173)
An SSID of a wireless router was entered, but the entry was incorrect.
●
Check the SSID and enter the correct one again.
Checking the SSID and Network Key(P. 183)
Setting Up Connection by Specifying Detailed Settings(P. 179)
A wireless router could not be detected due to setting problems of the network to be connected.
●
Check whether the machine is properly installed and ready to connect to the network.
Installation/Settings Problems(P. 356)
●
If the problem persists, check the security settings of the wireless router.
Troubleshooting
347
1560-062
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