Place A Point-To-Point Call On Hold And Make A Call; Switch Between Calls In A Point-To-Point Call; Resume A Point-To-Point Call; Encrypted Calls - Polycom RealPresence Group Series User Manual

Note: Hang Up 1 + Answer support
The Polycom Touch Control does not support Hang Up 1 + Answer.

Place a Point-to-Point Call on Hold and Make a Call

To make an individual outgoing call while you are on a call, you must place the active call on hold.
To make an outgoing call while a call is on hold:
» Touch Place a Call. Place the call using your preferred method.

Switch Between Calls in a Point-to-Point Call

In certain situations, you need to be able to switch between two calls.
To switch between calls:
» Touch Switch To.

Resume a Point-to-Point Call

When you no longer want to keep a call on hold, you can resume the call.
To resume a held call:
» Touch Resume Call.
Note: Far-end site hold message
If the far-end site puts you on hold, a message displays for 5 seconds that you have been placed on
hold.

Encrypted Calls

If encryption is enabled on the system, a locked padlock
encrypted. If a call is not encrypted, an open padlock appears on the monitor screen.
● If you are in a point-to-point call or a multipoint call hosted by another system, the padlock icon
displays the state of your individual connection.
● If you are hosting a multipoint call, the padlock icon displays the combined state of all connections:
encrypted if all connections in the call are encrypted, unencrypted if one or more connections in the
call are not encrypted.
In one call, some connections might be encrypted while others are not. However, the padlock icon might not
accurately indicate whether the call is encrypted if the call is cascaded or includes an audio-only endpoint.
If encryption is required on your system, the far end must support encryption or the call will not be
completed.
Polycom, Inc.
appears on the monitor screen when a call is
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