Microsoft Office Communications Server And Lync Contacts; Contact Presence States On The Touch Control - Polycom RealPresence Group Series User Manual

Note: Additional information
For information about obtaining the Polycom Conferencing Add-In for Microsoft Outlook, refer to
Polycom Solution
Microsoft Office Communications Server and Lync
Contacts
Depending on how your system is configured, you might be able to search a directory, view a list of Microsoft
Office Communications Server (OCS) or Microsoft Lync contacts, see if the contacts are online, and call
them without knowing or remembering their addresses. RealPresence series supports Microsoft OCS 2007
R2 and Microsoft Lync Server 2010 and 2013.
Office Communicator and Microsoft Lync contacts appear on the RealPresence Group system and on the
Contacts screen.
User Tip: Office Communicator and distribution list groups
Polycom RealPresence Group systems do not support Office Communicator or Microsoft Lync
distribution list groups, which are created on the Microsoft Exchange Server and are typically used for
sending email to a group of people.

Contact Presence States on the Touch Control

If your RealPresence Group system is registered to a Microsoft Office Communications Server (OCS) or
Microsoft ® Lync™ Server 2010/2013 directory server, you can see the following presence icons next to your
contacts.
Icon Presence
Do Not Disturb
In a Call
Available
Busy
Idle
Offline
Presence Unknown
Polycom, Inc.
Support.
Description
One of the contact's devices is set to Do Not
Disturb.
At least one of the contact's devices is in a call,
and none of the devices is set to Do Not
Disturb.
At least one of the contact's devices is available
for a call, and the contact's other devices are
available, away, or offline.
At least one of the contact's devices is busy.
All of the contact's devices are either idle or
offline.
All of the contact's devices are offline.
The presence state for all of the contact's
devices is unknown.
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