Place A Point-To-Point Call On Hold; Place A Point-To-Point Call On Hold And Answer A Call; Place A Point-To-Point Call On Hold And Make A Call; Switch Between Calls In A Point-To-Point Call - Polycom realpresence group series User Manual

Place a Point-to-Point Call on Hold

In a point-to-point call, you can place a call on hold, and then answer an incoming call, make an outgoing
call, or switch between two calls. After you complete a call, you can resume the call you had on hold.
To place a point-to-point call on hold:
» Press Menu on the remote control, then select Active Call > Hold.
When a call is on hold, On Hold appears on the RealPresence Group system screen for 5 seconds.
After 5 seconds, the Hold icon
resumed.

Place a Point-to-Point Call on Hold and Answer a Call

At times, you might need to place a call on hold and answer an incoming call.
To place a call on hold to answer a call:
» Use your remote control to select Hold + Answer. If all lines are in use and you want to hang up on
the call that has been on hold the longest, select Hang Up 1 + Answer.

Place a Point-to-Point Call on Hold and Make a Call

To make an individual outgoing call while you are on a call, you must place the active call on hold.
To make an outgoing call while a call is on hold:
» Press on the remote control. Place the call using your preferred method.

Switch Between Calls in a Point-to-Point Call

In certain situations, you need to be able to switch between two calls.
To switch between calls:
» Use your remote control to select Switch To.

Resume a Point-to-Point Call

When you no longer want to keep a call on hold, you can resume the call.
To resume a held call:
» Use your remote control to select Resume Call.
Note: Far-end site hold message
If the far-end site puts you on hold, a message displays for 5 seconds that you have been placed on
hold.
Polycom, Inc.
appears and remains on the screen until all calls disconnect or are
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