Note: Communicate state of padlock icons
To avoid security risks, Polycom recommends that all participants communicate the state of their
padlock icons verbally at the beginning of a call.
Encryption Check Code for H.323 Point-to-Point Calls
To provide extra security for encrypted H.323 calls, the RealPresence Group system provides an encryption
check code. Participants in a call can use this check code to verify that their call is not being intercepted by
a third party. This mechanism is most useful for point-to-point calling; in externally-hosted multipoint calls,
check code numbers do not match any other numbers in the call.
The check code is a 16-digit hexadecimal number that is calculated so that the number is the same at both
sites in the call. The numbers are identical if, and only if, the calculation uses data exclusively from the two
sites in the call, with no data being intercepted and modified by a third party.
Verify Encryption Check Codes
Polycom recommends verifying check codes at each site to protect against third-party eavesdropping on
H.323 point-to-point calls.
To verify the check codes match:
1 Place an encrypted H.323 point-to-point call between two sites.
2 On the Call screen, touch View Call Statistics.
3 At Call Encryption, locate the 16-digit check code as in the following example:
ABC-123/ab-1234 / 1a2b34c99009d66e
4 Verbally verify that the check code is the same at both sites.
5 Do one of the following:
If the codes match, the call is secure. Proceed with the call.
If the codes do not match and the call is not a multipoint call on an external MCU, the call might
be compromised. Hang up the call and contact your system administrator.
View Touch Control System Details
You might need to view certain system details to do video conferencing tasks, such as pairing, or to perform
troubleshooting tests to provide information for your administrator or technical support.
To view your system details with the Touch Control:
1 On the Home screen, touch System and then
displays:
Model
Hardware Version
Serial Number
Panel Software
Polycom, Inc.
. The following Touch Control information
21
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