All systems can participate in multipoint calls. To host multipoint calls, your RealPresence Group 500, or 700
system must have a multipoint video option key installed. You can host multipoint calls using a video
conferencing system with multipoint capabilities, or you can use a bridge, such as the RealPresence
Collaboration Server 800s.
Note: Multipoint limitation
You cannot host multipoint video calls on RealPresence Group 300 and 310 systems.
How you place a multipoint call depends on whether you're using a RealPresence Group system or bridge
with multipoint capabilities. The number of sites allowed in the call is determined by the capabilities of the
system or bridge hosting the call.
Place a Multipoint Call by Adding Sites
To place a multipoint call by adding sites to a call:
1 Call the first site.
2 After the call connects, touch Add Call Participant from the Call screen.
3 Place a call to the next site. For more information, refer to
4 Repeat the above steps until all sites are connected.
Add a Call to a Multipoint Conference
In multipoint calls, you often need to add another call to the conference.
» Touch Add to Call to add the call to the conference.
Hold and Answer a Call in a Conference
While in a multipoint call, you might need to hold the main call and answer an incoming call.
» Touch Hold + Answer to hold the current call and answer the incoming call.
Note: Cannot hold specific calls in a multipoint conference
You cannot put an individual participant in the meeting on hold and resume in a multipoint
conference.
Ignore an Individual Incoming Call in a Conference
You can choose to ignore an incoming call while you are in a conference.
» Touch Ignore to choose not to answer an incoming call.
Place a Call While a Multipoint Call is on Hold
You might find yourself needing to hold the conference call in order to make a new call.
Polycom, Inc.
Call by Entering a Name or
Number.
33
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