Switch Between Calls; Resume A Held Call; Hang Up An Individual Call In A Multipoint Call; Hang Up All Calls - Polycom RealPresence Group Series User Manual

To make an outgoing call while a call is on hold:
» Touch Place a Call. Place the call using your preferred method.

Switch Between Calls

You can switch between held and active calls.
To switch between calls:
» When one call is on hold and one call is active, a Manage button displays on the Call screen. Touch
Manage to display the Manage screen, then touch Switch To to change to the other call.

Resume a Held Call

When there is no active call, but there is a call on hold, you can resume the held call.
To resume a call on hold:
» If you have a single call on hold with no active call on the Call screen, touch Resume Call.

Hang Up an Individual Call in a Multipoint Call

To hang up an individual call in a multipoint call:
» On the Active Call screen, select the call that you want to hang up and touch Hang Up.

Hang Up All Calls

To hang up all calls in a multipoint conference call:
» At the top of the Active Call screen above the list of individual calls, touch Hang Up.

Passwords for Multipoint Calls

You might be required to enter a meeting password to join a multipoint call. And you can require that far-end
systems enter a meeting password to prevent unauthorized participants from joining multipoint calls hosted
by your RealPresence Group system.
Keep the following points in mind regarding meeting passwords:
● If you need to generate touch tones (DTMF tones), touch Keypad from the Call screen. Then use the
keypad number buttons.
● Do not set a meeting password if multipoint calls include audio-only endpoints. Audio-only endpoints
are unable to participate in password-protected calls.
● Microsoft Office Communicator clients are unable to join password-protected multipoint calls.
● SIP endpoints are unable to dial in to password-protected multipoint calls.
● If a meeting password has been set for a call, People+Content IP clients must enter the password
before joining the meeting.
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