Cd-Rom Problems - Gateway ALR 8200R User Manual

CD-ROM Problems

An audio CD produces no sound.
Probable Cause
The CD is loaded
incorrectly.
The speakers are not
connected.
The speaker volume is
turned down.
The speakers may be
muted via the Multimedia
volume control.
The sound card may not
be installed correctly.
The speakers may be
faulty.
The CD-ROM drive is not recognized by the system.
Probable Cause
The CD is not intended for
PC use.
The CD is loaded
incorrectly.
The CD is scratched or
dirty.
The CD-ROM drive needs
to be added as new
hardware.
The secondary IDE device
may be disabled.
The CD cables are not
installed correctly.
Solution
Make certain the label is facing upward, and then
try again.
Check the speaker cables. Make certain they are
connected properly and securely.
Check the volume control.
From the Accessories menu (Start | Programs |
Accessories), click Multimedia, and then click Volume
Control. Make certain the volume is turned up.
Open the system, and then reseat the sound card.
Make certain the cables are connected properly.
Connect a set of headphones to the speaker jack
to test the output. If they work, replace the
speakers.
Solution
Make certain the CD is PC-compatible.
Make certain the label is facing upward, and then
try again.
Try cleaning the CD with a lint-free cloth. Check
the CD for scratches.
From the Control Panel window (Start | Settings |
Control Panel), double-click Add New Hardware. Follow
the directions to add the drive. If you are not
experienced with this procedure, call Technical
Support.
Restart your computer, and then press
the setup program. From the Peripheral
Configuration | Advanced menu, set the Secondary IDE
Interface to Auto and make certain the Secondary IDE
Status is Enabled.
Open the system and check all cables between the
CD controller and the CD-ROM drive.
Note:
Some systems do not have
sound cards because
sound capabilities are built
into the system board.
to enter
F1

CD-ROM Problems

103