Gateway E-9525R User Manual
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Gateway E-9525R User Manual

Gateway E-9525R User Manual

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Summary of Contents for Gateway E-9525R

  • Page 1 E-9525R Server USERGUIDE ®...

  • Page 3: Table Of Contents

    Gateway Systems Manager ........
  • Page 4 Telephone support ............68 Before calling Gateway Customer Care .......68 Telephone support .
  • Page 5 Battery replacement ..........73 Beep codes .
  • Page 6 Contents...

  • Page 7: Chapter 1: Checking Out Your Gateway Server

    CHAPTER Checking Out Your Gateway Server • Front • Back • Interior • System board • Hot-swap backplanes • Getting Help...

  • Page 8: Front

    CHAPTER 1: Checking Out Your Gateway Server Front Control panel Hard drive tray LEDs Optical drive Hard drives Control panel Feature Feature Power button SMIL module plug Power LED VGA connector Reset button Dual USB ports NMI button ID button...

  • Page 9: Back

    Back Dual NIC connectors PS/2 Keyboard port VGA port Serial port Dual USB ports Server SAS JBOD connector AC power management port PS/2 Mouse port (optional) Power supply ID LED connector...

  • Page 10: Interior

    CHAPTER 1: Checking Out Your Gateway Server Interior Feature Feature System board Control panel adapter card Fan duct SAS/SATA backplane System fans System fans Tape drive (optional) System fans Slimline DVD/CD-RW combo drive or RPS power distribution module DVD-RW drive...

  • Page 11: System Board

    System board Connectors Feature Feature Rear dual USB Port (J35) DIMM7 socket (J24) Serial port (J31) DIMM8 socket (J25) ID LED (CR16) Fan power/fan tach connector (J99) VGA port (J39) Processor 1 (CPU1) socket...
  • Page 12 CHAPTER 1: Checking Out Your Gateway Server Feature Feature PS/2 mouse port (J15) Processor 2 (CPU2) socket PS/2 keyboard port (J6) Processor power connector (J28) Server management port (J59) SMIL connector (J33) Dual NIC connector (RJ-45) (J14) Main power connector (J5)

  • Page 13: Hot-Swap Backplanes

    Hot-swap backplanes SAS/SATA backplane Feature Feature SAS/SATA hard drive connector 0 SAS/SATA hard drive connector 4 SAS/SATA hard drive connector 1 SAS/SATA hard drive connector 5 SAS/SATA hard drive connector 2 Backplane SAS connector SAS/SATA hard drive connector 3...

  • Page 14: Led Information

    CHAPTER 1: Checking Out Your Gateway Server LED information See the following table for a description of this server’s LEDs and the information they provide: LED Name Function Location Color Description Aid in server Control panel and Yellow On = Server identification...

  • Page 15: Getting Help

    For instructions, see Using Your Server Companion DVD. Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at support.gateway.com for: •...
  • Page 16 CHAPTER 1: Checking Out Your Gateway Server...

  • Page 17: Chapter 2: Setting Up Your Server

    CHAPTER Setting Up Your Server • Setting up the hardware • Protecting from power source problems • Mounting your server into a cabinet • Starting your server • Setting up the operating system • Initial hardware settings...

  • Page 18: Setting Up The Hardware

    CHAPTER 2: Setting Up Your Server Setting up the hardware To make sure that your working environment is safe: • Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back of the server for cabling and air circulation. •...

  • Page 19: Mounting Your Server Into A Cabinet

    A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server. You cannot run your server for an extended period of time while using only the UPS. To buy a UPS, visit www.gateway.com. Mounting your server into a cabinet...
  • Page 20 CHAPTER 2: Setting Up Your Server Align the slots in the back server rails with the studs on the side of the server, then engage the slots with the studs and slide the rail forward until it stops. Back server rail (installed) Stud Locking screw (installed)
  • Page 21 Attach one mounting nut to each of the two back cabinet posts where you plan to install the server. Hinged back rail mounting bracket Back cabinet post Mounting nut Warning You must support the server while installing or removing the front and back mounting screws.

  • Page 22: Installing The Bezel

    CHAPTER 2: Setting Up Your Server Align the mounting screw holes in the server handles with the front mounting nuts, then secure the front in place with two mounting screws (one on each side). Installing the bezel To install the bezel: With the server pulled out from the cabinet, align the holes in the handle with the small holes in the mounting brackets on the front side of the server.

  • Page 23: Removing The Server From A Cabinet

    Back view Front view Handle Mounting screw Mounting bracket Mounting bracket Mounting screw Remove the bezel lock keys from the inside of the bezel, then insert the left side of the bezel into the left handle and swing the right side of the bezel in until it snaps into place.

  • Page 24: Starting Your Server

    You may also need to adjust the monitor’s brightness and contrast controls. • If you cannot find the cause of the power loss, contact Gateway Customer Care. For more information, see “Getting Help” on page The first time you turn on the server, any pre-installed operating system may begin asking you for configuration settings.

  • Page 25: Turning Off Your Server

    See your operating system’s documentation for instructions on completing the installation or configuring advanced settings for your specific network. If you are installing an operating system because it was not already installed by Gateway, see the appropriate installation guide for instructions.
  • Page 26 CHAPTER 2: Setting Up Your Server...

  • Page 27: Chapter 3: Maintaining Your Server

    CHAPTER Maintaining Your Server • Caring for your server • Preparing for system recovery • System administration • Identifying your server • Updating the baseboard management controller firmware • Using your Server Companion DVD...

  • Page 28: Caring For Your Server

    CHAPTER 3: Maintaining Your Server Caring for your server To extend the life of your server: • Be careful not to bump or drop your server. • When transporting your server, we recommend that you put it in the original packaging materials.

  • Page 29: Preparing For System Recovery

    System administration Gateway Systems Manager Gateway Systems Manager (GSM) lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Systems Manager, you can run system management tasks which are triggered by certain events or conditions.

  • Page 30: Server Security

    CHAPTER 3: Maintaining Your Server Server security Locking the server To lock the server: Remove the bezel lock keys from the inside of the bezel, then snap on the bezel. The handles must be installed for the bezel to snap on. For instructions, see “Installing the bezel”...

  • Page 31: Updating The Baseboard Management Controller Firmware

    • Fault resilient booting (the extent depends on the option selected) You should update the BMC firmware when Gateway Customer Care has instructed you to update it. To update the BMC firmware: Download the BMC firmware zip file from support.gateway.com.

  • Page 32: Installing Drivers And Programs

    The Server Companion DVD’s Gateway Application and Driver Recovery utility works only in Windows operating systems. To install drivers and programs at the server: Insert the Server Companion DVD into your server’s DVD drive. The Gateway Application and Driver Recovery window opens. - OR - If the window does not open automatically, run the file Runmenu.exe on the DVD.

  • Page 33: Booting From The Server Companion Dvd

    With your server turned on, insert the Server Companion DVD into the DVD drive. Restart your server. A message appears asking you to select an option. Press any key to boot from the DVD. The Gateway Options Main Menu appears. Follow any on-screen instructions.
  • Page 34 CHAPTER 3: Maintaining Your Server...

  • Page 35: Chapter 4: Installing Components

    CHAPTER Installing Components • Preparing to install components • Preventing static electricity discharge • Opening the server case • Closing the server case • Installing and removing drives • Installing memory • Installing and removing PCI expansion cards • Replacing system fans •...

  • Page 36: Preparing To Install Components

    Is near a grounded outlet so you can test your server after installation. • Is near a telephone (in case you need help from Gateway Customer Care). The telephone must be directly connected to a telephone jack and cannot be connected to your server.

  • Page 37: Opening The Server Case

    • Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. • Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards.

  • Page 38: Closing The Server Case

    CHAPTER 4: Installing Components Closing the server case To close the server case: Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Place the top cover (1) on the server, then slide it forward until it clicks into place. Important The hard drive carriers shown in these illustrations may look different than the actual hard drive carriers in your server.

  • Page 39: Installing And Removing Drives

    Installing and removing drives Your server’s basic configuration includes one optical drive and as many as six SAS/SATA hot-swap hard drives. An optional tape backup drive and an optional diskette drive can also be added. As you prepare to install drives, remember: •...
  • Page 40 CHAPTER 4: Installing Components Lift the locking tab (3) on the back of the optical drive tray, then push the optical drive (4) and tray out of the bay. Lift the optical drive (5), then pull it from the tray (6). Unscrew the two screws (5) holding the optical drive interface board on the back of the optical drive, then remove the interface board.

  • Page 41: Removing And Installing A Tape Drive

    Secure the assembly by tightening the thumbscrew you previously loosened. Attach the 44-pin optical drive cable to the back of the optical drive interface board. Reinstall the large fan cage by following the instructions in “Replacing system fans” on...
  • Page 42 CHAPTER 4: Installing Components Lift the locking tab (3) on the back of the tape drive tray, then push the tape drive (4) and tape drive bracket out of the tray. Unscrew the four mounting screws (5) holding the tape drive in the tape drive bracket, then lift the tape drive out of the bracket.

  • Page 43: Removing And Installing A Hard Drive

    Use this procedure to add or replace a hard drive in a hot-swap bay. Your server supports as many as six 1-inch high, 3.5-inch hot-swap SATA and SATA II hard drives or six 1-inch high, 3.5-inch hot-swap SAS hard drives. You can purchase additional drives through your Gateway Sales or Customer Care representative.

  • Page 44: Removing And Installing A Diskette Drive

    CHAPTER 4: Installing Components If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray. If you are installing a new drive, remove the dummy hard drive from the drive tray.

  • Page 45: Filling Empty Drive Bays

    Push the drive tray with the new diskette drive into the opening in the media cage until it clicks into place. Connect the USB cable to the back of the diskette drive. Follow the instructions in “Closing the server case” on page Reinstall the bezel, if required, by snapping it into place on the front of the chassis.

  • Page 46: Non-Redundant Mode

    CHAPTER 4: Installing Components The BIOS configures the memory controller to run in non-redundant, mirroring, and sparing modes: Non-redundant mode DIMM Installation Options - Non-redundant Mode DIMM DIMM1 DIMM2 DIMM3 DIMM4 DIMM5 DIMM6 DIMM7 DIMM8 Total Usable Memory 512 MB 512 MB 1 GB 1 GB...

  • Page 47: Mirroring Mode

    Mirroring mode: DIMM Installation Options - Mirroring Mode DIMM DIMM1 DIMM2 DIMM3 DIMM4 DIMM5 DIMM6 DIMM7 DIMM8 Total Usable Memory 512 MB 512 MB 512 MB 512 MB 1 GB 1 GB 1 GB 1 GB 1 GB 2 GB...

  • Page 48: Installing And Removing Pci Expansion Cards

    CHAPTER 4: Installing Components Pull the plastic tabs (1) away from the sides of the memory module slot. If you are replacing a memory module, lift the old module (2) out of the slot. Align the notch on the new module with the notch in the memory module slot and press the module firmly into the slot.
  • Page 49 Push the release clips (1) in the direction shown in the illustration, then lift the assembly (2) out of the chassis. Caution Do not touch the contacts on the bottom part of the expansion card. Touching the contacts can cause electrostatic damage to the card.

  • Page 50: Replacing System Fans

    CHAPTER 4: Installing Components Press the locking tab (6) holding the riser card in the riser card assembly, then push the riser card in the direction shown (7) to unlock and remove it from the standoffs. Insert the new riser card into the riser card assembly, then push it toward the back of the assembly.
  • Page 51 Determine which fan group needs to be replaced by noting which fans are not operating. Pull up the locking handle (4) on the system fan, then lift the fan group (5) from the fan cage in the chassis. Important Make sure that the arrows on top of the fans indicating airflow point to the back of the chassis.
  • Page 52 CHAPTER 4: Installing Components Lift the release tab (1) (similar on both fan cages), then push the fan cage in the direction of the arrow (2) to unlock it from the chassis. Lift the fan cage (3) and unplug the connectors from it, then remove the cage from the chassis.

  • Page 53: Replacing Or Adding A Processor

    Replacing or adding a processor Warning Processors and heat sinks may be hot if the computer has been running. Before replacing a processor or heat sink, allow them to cool for several minutes. Caution A heatsink must be installed on the processor. Installing a processor without a heatsink could damage the processor.
  • Page 54 CHAPTER 4: Installing Components Unlock the load lever (1) and lift it up, then open the load plate (2) to release the processor. Lift the processor (3) out of the socket and place it in a static-free bag or case for storage. Caution The processor only fits the socket when oriented as indicated.

  • Page 55: Replacing A Power Supply Module

    Caution The heatsink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. If you are reusing the original heatsink, make sure that the TIM on the bottom of the heatsink is not damaged.

  • Page 56: Replacing The Rps Power Distribution Module

    CHAPTER 4: Installing Components If your server is only equipped with a single power supply, the server must be turned off and the AC power cord removed before replacing it. To replace a power supply module: If your server is equipped with more than one power supply module, determine which power supply module has failed (the LED on the power supply will be orange).

  • Page 57: Replacing The Hot-Swap Backplane

    Push down the release bar (1). When the RPS power distribution module lifts (automatically), pull it away from the power supply cage (2) and remove it from the chassis. Make sure that the RPS power distribution module is connected to the power supply connector(s) on the power supply(ies).
  • Page 58 CHAPTER 4: Installing Components Remove the fan duct and system fans by following the instructions in “Replacing system fans” on page Disconnect all cables from the backplane. Pull the backplane bracket and backplane (1) out of the chassis. Caution Pressing or pulling on any components on the backplane could result in damage to the backplane.

  • Page 59: Installing And Removing The Romb Battery Pack For The Mezzanine Raid Card

    Slide the backplane to the right, locking it into place on the backplane bracket. Insert the backplane bracket and backplane into the chassis (3) between the two rows of button-shaped fixtures on the bottom of the chassis. Reconnect all cables to the backplane.

  • Page 60: Installing And Removing An Optional Mezzanine Board

    CHAPTER 4: Installing Components Follow the instructions in “Closing the server case” on page Installing and removing an optional mezzanine board For information on installing and removing the optional mezzanine board, refer to the Mezzanine Board User Guide. Replacing the CMOS battery Warning Danger of explosion if battery is incorrectly replaced.

  • Page 61: Replacing The Control Panel Adapter Card

    Make sure that the positive (+) side of the new battery is facing the correct direction, then press the new battery into the socket until it snaps into place. Follow the instructions in “Closing the server case” on page Restart your server, then press F2 at any time after you see the LEDs on your keyboard flash or turn off.

  • Page 62: Replacing The Control Panel Bridge Card

    CHAPTER 4: Installing Components Replacing the control panel bridge card To replace the control panel bridge card: Follow the instructions in “Preventing static electricity discharge” on page 30. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server.

  • Page 63: Fans" On Page

    Remove the fan duct and system fan cage by following the instructions in “Replacing system fans” on page Remove the memory modules by following the instructions in “Installing memory” on page Remove the heatsinks and processors by following the instructions in “Replacing or adding...
  • Page 64 Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility. If your server does not start after installing the new system board, contact Gateway Customer Care. For more information, see...

  • Page 65: Chapter 5: Using The Bios Setup Utility

    CHAPTER Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Recovering the BIOS • Resetting the BIOS • Updating and recovering the BMC...

  • Page 66: Opening The Bios Setup Utility

    Restart your server, then press F2 at any time after you see the LEDs on your keyboard flash or turn off. Record any custom BIOS settings on your printout. Download the BIOS update files from support.gateway.com. Follow the instructions on the Web site or the readme.txt file in the downloaded zip file to update the BIOS.

  • Page 67: Recovering The Bios

    Recovering the BIOS If you encounter a problem while you are updating the BIOS, such as a power outage, the BIOS update may not be successful. If the system continues to try to boot from the new, corrupted BIOS, you can manually recover the old BIOS so you can try another update.

  • Page 68: Resetting The Bios

    CHAPTER 5: Using the BIOS Setup Utility Place the jumper back onto pins 1-2. Follow the instructions in “Closing the server case” on page Plug in the AC power cords and turn on the server, then verify that the recovery was successful.

  • Page 69: Resetting Bios Passwords

    Remove the jumper across pins 1-2 of header J3-B, then place the jumper across pins 2-3. Follow the instructions in “Closing the server case” on page Reconnect the power cords and turn on the server. The BIOS is reset.

  • Page 70: Updating And Recovering The Bmc

    Updating the BMC firmware To update the BMC firmware: Download the BMC firmware zip file from support.gateway.com. Read the release notes for the firmware update. Follow the instructions on the Web site or in the readme.txt file in the downloaded zip file to update the firmware.

  • Page 71: Recovering The Bmc

    Recovering the BMC If you encounter a problem while you are updating the BMC, such as a power outage, the BMC update may not be successful. If this occurs, you may need to recover the old BMC. Important This method does not work if the keyboard is connected through the KVM switch.
  • Page 72 CHAPTER 5: Using the BIOS Setup Utility...

  • Page 73: Chapter 6 Troubleshooting

    CHAPTER Troubleshooting • Telephone support • Tutoring and training • Safety guidelines • Error messages • Troubleshooting...

  • Page 74: Telephone Support

    • Consider using Gateway’s online technical support. Gateway’s Web site has FAQs, tips, and other technical help. You can also use the Web site to e-mail Customer Care. For more information, visit Gateway’s Customer Care Web site at support.gateway.com.

  • Page 75: Tutoring And Training

    Tutoring and training Gateway's Customer Care professionals cannot provide hardware and software training. Instead, Gateway recommends the following training resources. Resource Service description For more information Gateway Learning A variety of courses and tutorials are available on www.gateway.com/training Libraries CD.
  • Page 76 CHAPTER 6: Troubleshooting Boot messages Boot Failure ... This is a generic message indicating the BIOS could not boot from a particular device. This message is usually followed by other information concerning the device. Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette. Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer.
  • Page 77 Secondary Master Drive - ATAPI Incompatible The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Secondary Slave Drive - ATAPI Incompatible The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test.
  • Page 78 CHAPTER 6: Troubleshooting NVRAM Ignored The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST. NVRAM Bad The NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST due to a data error.

  • Page 79: Troubleshooting

    You may need to remove the device, uninstall the device’s software, then reinstall the device. • If an error message appears on the screen, write down the exact message before calling Gateway Customer Care. For instructions, see “Telephone support” on page •...

  • Page 80: Beep Codes

    CHAPTER 6: Troubleshooting • Remove the top panel by following the instructions in “Opening the server case” on page then make sure that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors do not miss any pins. •...

  • Page 81: Led Information

    LED information See the following table for a description of this server’s LEDs and the information they provide: LED Name Function Location Color Description Aid in server Control panel and Yellow On - Server identification identification back of system...

  • Page 82: Diagnostic Leds

    CHAPTER 6: Troubleshooting Diagnostic LEDs This system board provides a set of eight diagnostic (Port 80) LEDs. If you are troubleshooting your system, these LEDs can help you determine where errors are taking place. If you are experiencing problems with your server, open the case and check these LEDs (CR8 to CR15) on the system board, then check the tables on the following pages to determine the problem.
  • Page 83 In determining the code, Off = 0 and On = 1. Based on this, you can determine the corresponding hex code. Then, by checking “POST code checkpoints” on page 77, “Bootblock initialization code checkpoints” on page 79, “Bootblock recovery code checkpoints” on page 80, “DIM code checkpoints”...
  • Page 84 CHAPTER 6: Troubleshooting Check Description point Initialize different devices through DIM. “DIM code checkpoints” on page 81 for more information. Initialize different devices. Detects and initializes the video adapter installed in the system that has optional ROMs. Initialize all the output devices. Allocate memory for ADM module and uncompress it.

  • Page 85: Bootblock Initialization Code Checkpoints

    Check Description point Take care of runtime image preparation for different BIOS modules. Fill the free area ® in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table. Prepares the runtime language module. Disables the system configuration display, if needed.
  • Page 86 CHAPTER 6: Troubleshooting Check Description point Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves all RAM below 1 MB Read-Write, including E000 and F000 shadow areas, but closing SMRAM. Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). “POST code checkpoints”...

  • Page 87: Bios

    DIM code checkpoints The Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize different system buses. The following table describes the main checkpoints where the DIM module is accessed. Checkpoint Description Initialize different buses and perform the following functions: Reset, Detect, and Disable (function 0) —...

  • Page 88: Expansion Cards

    CHAPTER 6: Troubleshooting • Make sure that the drive is configured correctly by following the instructions in the drive’s documentation. • Turn off your server, then remove the drive and push it in again to make sure the drive is seated correctly.

  • Page 89: Internet

    Internet See also Modem. You cannot connect to the Internet • Make sure that your account with your Internet Service Provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem.

  • Page 90: Power

    CHAPTER 6: Troubleshooting Power You press the power button, but the server does not turn on • If the power button LED is green, the server is turned on, but you may not be seeing an image on the monitor. For monitor troubleshooting, see “Monitor”...

  • Page 91: Appendix A Server Specifications

    APPENDIX Server Specifications • System specifications • System board specifications • Environmental specifications • Electronic specifications • Additional specifications...

  • Page 92: System Specifications

    APPENDIX A: Server Specifications System specifications Case size 3.44 × 16.93 × 27.38 inches (8.75 × 43.0 × 69.55 cm) (H×W×L) Weight Minimum - 40 lbs (18.14 Kg) (no bezel, power supplies, hard drives, optical drive, diskette drive, fans, cables, and so on) Maximum - 60 lbs (27.22 Kg) (±0.5 Kg) Fans Three dual-rotor, multi-speed system fans...

  • Page 93: Environmental Specifications

    Storage PCIe x8 mezzanine board for SAS HBA and RAID support. ACPI ACPI 2.0b compliance Supports: ■ ■ ■ Environmental specifications The following specifications identify maximum environmental conditions. At no time should the server run under conditions which violate these specifications.

  • Page 94: Interrupts

    APPENDIX A: Server Specifications Interrupts Important If you disable an IDE controller to free the interrupt for that controller, you must physically unplug the IDE cable from the system board. Simply disabling the drive by configuring the BIOS option does not make the interrupt available. The following table reflects a typical configuration, but you can change these interrupts.
  • Page 95 Signal Name Power good Stand by +5 V +12 V +12 V +3.3 V +3.3 V -12 V Ground DC_ON (soft on/off) Ground Ground Ground +5 V +5 V +5 V Ground Processor power connector (J28) Signal Name Ground...

  • Page 96: Serial Port Connector

    APPENDIX A: Server Specifications Signal Name Blue (analog color signal B) No connection +5 V +5 V No connection HSYNC (horizontal sync) VSYNC (vertical sync) Serial port connector Signal Name Description Data Carrier Detect1 RXDATA Receive Data TXDATA Transmit Data Data Terminal Ready Ground Data Set Ready...

  • Page 97: Additional Specifications

    Additional specifications For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server.
  • Page 98 APPENDIX A: Server Specifications...

  • Page 99: Appendix Bbios Settings

    APPENDIX BIOS Settings...
  • Page 100 APPENDIX B: BIOS Settings If you ever need to restore your BIOS settings, such as after a system board change, a record of the settings will make the process much easier. You can print this appendix, then record your custom BIOS settings on the printout. Only settings which can be changed are listed. For a complete list of viewable BIOS settings, run the BIOS Setup utility.
  • Page 101 BIOS menu BIOS submenu Setting Value Hyper-Threading Technology Enabled Disabled Intel Speed Step™ Tech Auto Disabled Memory Configuration Memory Performance Mode Non-Redundant Interleaved ■ Single Channel ■ Mirror Mirrors branch ■ space Between branches ■ Spare Rank/DIMM ■ Sparing...
  • Page 102 APPENDIX B: BIOS Settings BIOS menu BIOS submenu Setting Value Primary IDE Master (auto-detected) Selects Configuration sub-menu. Primary IDE Slave (auto-detected) Selects Configuration sub-menu. Secondary IDE Master (auto-detected) Selects Configuration sub-menu. Secondary IDE Slave (auto-detected) Selects Configuration sub-menu. Third IDE Master (auto-detected) Selects Configuration...
  • Page 103 BIOS menu BIOS submenu Setting Value Serial Port 1 Address Disabled Serial Port 1 IRQ IRQ3 IRQ4 IRQ10 IRQ11 PS/2 Keyboard Present PS/2 Mouse Present USB Configuration USB Devices Enabled (List of USB devices detected by BIOS) Legacy USB Support...
  • Page 104 APPENDIX B: BIOS Settings BIOS menu BIOS submenu Setting Value Low Profile Riser Slot Top PCIe slot ■ Option ROM (enabled or disabled) Bottom PCIe slot ■ Option ROM (enabled or disabled) Boot Boot Settings Configuration Quick Boot Disabled Enabled Quiet Boot Disabled Enabled...
  • Page 105 BIOS menu BIOS submenu Setting Value Administrator Password (Installed/Not installed) User Password (Installed/Not installed) Change Administrator Password (Set or clear Admin password) User Access Level No Access View Only Limited Full Access Change User Password (Set or clear User password)
  • Page 106 APPENDIX B: BIOS Settings BIOS menu BIOS submenu Setting Value HSC FW Revision (HSBP) Firmware revision of the Hotswap controller. N/A if not present. Remote Access Configuration Remote Access Disabled Enabled Serial Port Number (Base COM1 address and IRQ) Serial Port Mode 115200 8,n,1 57600 8,n,1 19200 8,n,1...
  • Page 107 BIOS menu BIOS submenu Setting Value Discard Changes Load Optimal Defaults Load Custom Defaults Save Custom Defaults The following second level submenus are accessed from the submenu indicated in the first column. BIOS submenu BIOS 2nd level Setting Value...
  • Page 108 APPENDIX B: BIOS Settings BIOS submenu BIOS 2nd level Setting Value submenu S.M.A.R.T. Auto Disabled Enabled 32Bit Data Transfer Disabled Enabled BIOS submenu BIOS 2nd level Setting Value submenu Configuration USB Mass Storage Device Configuration USB Mass Storage Reset Delay 10 Sec 20 Sec 30 Sec...

  • Page 109: Appendix C Legal Information

    APPENDIX Legal Information...

  • Page 110: Regulatory Compliance Statements

    Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
  • Page 111 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.

  • Page 112: Environmental Information

    Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 113: Appendix D Safety Information

    APPENDIX Safety Information...

  • Page 114: Important Safety Information

    Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 115 5.25-inch drive location case location closing display opening troubleshooting checkpoints documentation accessories ACPI runtime Gateway Web site safety precautions bootblock initialization code Server Companion DVD ACPI runtime checkpoints drive bays add-in card bootblock recovery code location see card DIM code drivers...
  • Page 116 Gateway Systems Manager troubleshooting hot-swap drive uninterruptible power supply memory general guidelines (UPS) mezzanine board recording BIOS configuration power supply PCI expansion card...
  • Page 117 Gateway Learning Libraries replacing Setup utility control panel see BIOS Setup utility troubleshooting RPS power distribution slots add-in card module...
  • Page 118 Index Web site Gateway...
  • Page 120 A MAN E-9525R USR GDE R3 06/07...

Table of Contents