Cd-Rom Problems - Gateway ALR 8200 Maintaining And Troubleshooting

80 Maintaining and Troubleshooting the Gateway ALR 8200 Server

CD-ROM problems

An audio CD produces no sound.
Probable Cause
The CD is loaded
incorrectly.
The speakers are not
connected.
The speaker volume is
turned down.
The speakers may be
muted via the
Multimedia volume
control.
The sound card may
not be installed
correctly. (Some
systems do not have
sound cards because
sound capabilities are
built into the system
board
The speakers may be
faulty.
The CD-ROM drive is not recognized by the system.
Probable Cause
The CD is not intended
for PC use.
The CD is loaded
incorrectly.
The CD is scratched or
dirty.
Solution
Make certain the label is facing upward, and
then try again.
Check the speaker cables. Make certain they
are connected properly and securely.
Check the volume control.
From the menu
Accessories
click
Accessories), Multimedia,
Volume Control. Make certain the volume is
turned up.
Open the system, and then reseat the sound
card. Make certain the cables are connected
properly.
Connect a set of headphones to the speaker
jack to test the output. If they work, replace the
speakers.
Solution
Make certain the CD is PC-compatible.
Make certain the label is facing upward, and
then try again.
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
(Start | Programs |
and then click