C.2 Error Codes - Image Access WideTEK A2 Operation Manual

C.2 Error Codes
The scanner does report error conditions on the built-in display and through the API.
Some errors are only sent to the API. A green problem description signals that operation
of the scanner is still possible although the error will have an influence on the behavior or
quality of the scanner. If a problem description occurred the device will be stopped and
further scanning is inhibited.
Note: Problem description text with a red background indicates a critical error.
Text with green background indicate warnings.
White backgrounds indicate that the message is information only.
Error # Error message shown in
the display
1
2
4 USER BREAK
5 E05 S2N BOARD
8
9
10
11
12
14
15 E15 DOCUMENT
PICKING
20 E20 MOTOR 1 (O)
SCAN DRIVE
21 E21 MOTOR 1 (C)
SCAN DRIVE
Operation Manual
Error message sent to
application
Scanner in use.
Invalid session ID.
Stop button pressed.
S2N board failure
User timeout
Warming up
Invalid setting value.
Setting does not exist.
Invalid user docsize.
Invalid resolution or color
mode.
Document picking error.
Motor 1 (Scan drive): End
switch permanently open.
Motor 1 (Scan drive): End
switch permanently closed.
Problem description
An attempt to access the scanner was
made from a different application.
An attempt to access the scanner with
an invalid session ID was made.
The stop button was pressed during
the operation.
The S2N board is either not found or
found defective. Make sure board is
sitting correctly on the motherboard.
The function ended because of a time
out
The device is still warming up and
cannot be used.
The value sent to the device is invalid.
The settings does not exist.
The size of the user format is invalid.
Either the resolution or the color mode
is invalid.
The parameters that specify the
document picking area are invalid.
The home position switch is
permanently open. The mechanics of
the corresponding motor could be
blocked or the switch/cable is
defective.
The home position switch is
permanently closed. The mechanics
of the corresponding motor could be
blocked or the switch/cable is
defective.
Page 81