Troubleshooting When Using Netware; When Not Printed - Fuji Xerox DocumentCentre C400 series User Manual

F
Troubleshooting When
Using NetWare
This section describes the possible causes, ways of verification, and the recommended
actions for errors which may occur when using NetWare.
F.1

When Not Printed

Cause
The network component board
(e.g. HUB) is not compatible with
the automatic setting of the
frame type.
There is a breakdown in the net-
work from the workstation to the
printer.
The user name or group name of
the person sending the job is not
registered in User of the print
queue.
Job sending to the print queue is
prohibited.
Verification
Check if the data link lamp of the
network component board con-
nected to this machine is on.
Check if the frame type of the file
server in the network is similar.
Using NWADMIN from the work-
station, check if the target printer
object can be seen. *
Using NWADMIN from the work-
station and referring to the target
queue object, check if the user
name or group name of the per-
son sending the job is registered
in User. *
Using PCONSOLE, check if Yes
is set for User can register with
the queue at the Current Queue
Status of Print Queue.
Using NWADMIN from worksta-
tion, check if the operator flag is
checked at Recognition of the
target print queue. *
Action
From this machine, set up the
frame type specified to the file
server which you want to con-
nect to.
Replace the network cable
between the workstation and the
printer that cannot be used for
transmitting data.
1. Re-send the print job to the
print queue with the regis-
tered user name or group
name of the person sending
the job registered in User of
Print Queue.
2. Using NWADMIN from the
workstation, register the user
name or group name of the
person sending the job at
User of Print Queue*
Using PCONSOLE, set to Yes.
Using NWADMIN from worksta-
tion, check if each item of the
operator flag is checked at Rec-
ognition of the target print
queue. *
251