Fuji Xerox DocumentCentre C400 series User Manual page 261

Cause
The number of paper definition
specified at the print server is
not the same as that of paper
definition set at the print queue.
The level setting for IPX check-
sum is wrong.
The level setting for NCP packet
signature is wrong.
The default device name is
wrong.
The directory tree name is not
set.
Context is not set.
Connected to another printer
object.
NetWare port cannot be acti-
vated by setting.
File server is down.
Verification
Using NWADMIN from the work-
station, check if the paper defini-
tion specified at the print server
is same as that of paper defini-
tion set at the print queue.*
At the console screen of the file
server, execute a set command
and check if the IPX checksum
is set to level 2.
At the console screen of the file
server, execute a set command
and check if the NCP packet sig-
nature is set to level 3.
Print out the System Settings
List, and check the lower six
characters (3 bytes) of the Ether-
net address.
Print out the System Settings
List and check if the tree name is
specified.
Print out the System Settings
List and check if the context is
specified.
Using NWADMIN from the work-
station, check if the object is cor-
rectly assigned by the layout
information of the desired print
server. *
Print out the System Settings
List and check if the NetWare
port is activated.
Search for the target file server
in Network Neighborhood.
F Troubleshooting When Using NetWare
Action
Using NWADMIN from the work-
station, specify the same num-
ber of paper definition at the
print server as that of paper defi-
nition set at the print queue. *
At the console screen of the file
server, enter the following com-
mand and set the IPX checksum
to level 0 or 1:
set Enable IPX Checksum = x (x:
0 or 1)
At the console screen of the file
server, enter the following com-
mand and after setting the NCP
packet signature to level 0, 1, or
2, restart the file server:
set NCP Packet Signature
Option = x (x: 0, 1, or 2)
1. Set the device name using
the correct Ethernet address.
2. Set the device name to any
name except the default
name.
Set the tree name.
Set the context.
1. Using the PCL Driver/Net-
work Utility CD-ROM from the
workstation, set the file
server name, tree name, con-
text, active mode correctly.
2. Using the CentreWare Inter-
net Services from the work-
station, set the file server
name, tree name, context,
active mode correctly.
Activate the NetWare port.
Activating the file server.
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