Basic Button Programming - Avaya IP Office Installation Manual

7.4 Basic Button Programming

Most Avaya phones have programmable button against which IP Office actions can be programmed. Full details of this
are covered by the IP Office Manager help. This section covers only the basic elements of button programming.
Appearance Button Requirements
• Appearance Functions
The functions Call Appearance, Bridged Appearance, Coverage and Line Appearance are collectively known
as "appearance functions". The following restrictions must be observed for the correct operation of
phones.
• On systems running IP Office 2.1 or 3.0DT software, the first programmable button must be set as a call
appearance button. This requirement is necessary for the correct operation of phone functions such as call
log.
• For systems running IP Office 3.0 or higher (excluding 3.0DT), the first 3 programmable buttons must be set
as call appearance buttons. This requirement is necessary for the correct operation of functions such as
transfer, conference and call log.
• On phones with only two physical programmable buttons both buttons must be used as call appearance
buttons.
• On 1600 Series phones, all the appearance buttons must be programmed as a continuous block with no
gaps between the appearance buttons.
• For IP Office 4.2+, T3 phones support Line Appearance button only and are exempt from the above
rules.
IP Office Installation
IP Office 15-601042 Issue 20b (16 July 2009)
Page 150