Tapi - Avaya IP Office Installation Manual

10.10.15 TAPI

IP Office TAPI is a client PC application that allows TAPI compliant applications to interact with the IP Office. The IP Office
TAPI software can be used in one of two modes, depended on whether it is licensed or not. The same software is installed
in either case with the licenses, if any, being entered in the IP Office system configuration.
• 1st Party TAPI
In this unlicensed mode the TAPI software supports control of an individual user's associated extension, allowing a
TAPI compliant application to answer (requires a phone that supports handsfree answer) and make calls.
• 3rd Party TAPI
In this licensed mode, TAPI software can be used to control call function on multiple user extension. This mode is
used with CTI Developer applications.
Details
DVD IP Office 5.0 Applications DVD (700472863)
License Optional. Licenses are required for 3rd party TAPI mode operation.
PC Requirements: 1st Party TAPI
Minimum PC Requirements
RAM
Hard Disk Free Space
Processor:
- Pentium
- Celeron
- AMD
PC Requirements: 3rd Party TAPI
Minimum PC Requirements
RAM
Hard Disk Free Space
Processor:
- Pentium
- Celeron
- AMD
Ports
Component Location - %ProgramFiles%\Avaya\IP Office\
TAPI2 TAPI\tspi2w.tsp
Licenses
License shows the name as it appears in the IP Office configuration. RFA Name is the name used for the orderable item.
License Description
CTI Link Pro Enables CTI Link Pro functionality (TAPI Link Pro and DEVLink
Pro).
Wave User Allows streaming of WAV files, using TAPILink Pro, for 3rd
party voice applications. This is a per user license.
Note that TAPI WAV calls use system data channels taken from
the same pools as used for voicemail ports.
IP Office Installation
IP Office
64MB
50MB
PIII 800MHz
Celeron 3 800Mhz
Athlon B 65-0MHz
64MB
50MB
PIII 800MHz
Celeron 3 800Mhz
Athlon B 65-0MHz
Operating System Support
Server OS:
2000 Server
2003 Server
2008 Server
Client OS:
2000 Professional
XP Professional
Vista Business/Enterprise
Vista Ultimate
Operating System Support
Server OS:
2000 Server
2003 Server
Client OS:
2000 Professional
XP Professional
Vista Business/Enterprise
Vista Ultimate
Ports
UDP 50797.
RFA Name
IP400 CTI
IP400 TAPI WAV
15-601042 Issue 20b (16 July 2009)
SAP
171988
177466
Page 328