Troubleshooting; Hardware Troubleshooting - PRIMERGY BX620 S3 User Manual

9.2 Troubleshooting

This section explains the corrective actions to be taken when the server is not
running properly or when error messages are displayed.
Depending on the situation, refer to the following.
• Hardware problems:
"9.2.1 Hardware Troubleshooting" (pg.241)
• Error messages:
"9.2.2 Error Messages" (pg.246)
• Software problems:
"9.2.3 Software Troubleshooting" (pg.250)
If the problem is not resolved after performing troubleshooting, contact an office listed in the "Contact
Information" of the "Start Guide".
●
PRIMERGY information
The latest PRIMERGY, Update module, driver, and software information is available at the address
below. Use as necessary.
http://primergy.fujitsu.com

9.2.1 Hardware Troubleshooting

This section explains hardware related troubleshooting. If it does not operate properly or if a failure is
suspected, check the following.
For optional devices, refer to the manual included with the optional device.
■ Chassis
●
The main power of the chassis will not turn on, or the power LED on the front
of the chassis does not light up
• Check to see whether the power cable of the chassis is properly connected to the outlet.
For instructions on connecting the power cable, refer to the "Start Guide".
• The main power of the chassis may have been turned on within 2 minutes of the power cable being
connected. Turn the power on after 2 minutes has lapsed.
■ Server Blade
●
The server blade will not turn on, or the power LED on the front of the server
blade does not light up
• Check whether the server blade is securely installed in the server blade slot of the chassis.
• Check whether the main power of the chassis is turned on.
PRIMERGY BX620 S3 Server Blade User's Guide
9
241