Trunk Queuing - Panasonic DBS 576 HD Technical Manual

Section 700 - Operation
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 2. MCO Trunk Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the
System can call you when a line becomes free. Simply pick up the handset and dial the telephone
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1. Lift the handset or press the ON/OFF key.
2. Enter a trunk access code (9 or 81-84).
3. Enter the Callback Request code (default = 3.)
4. Press the ON/OFF key.
5. Wait for the Trunk Callback alert tone.
To respond to the Trunk Callback alert tone:
1. Lift the handset or press the ON/OFF key.
Hardware Requirements
• N/A
576-50-700
Trunk Access Code
9
81
82
83
84
Action
Action
DBS 576HD (USA) issued September 2001
Chapter 7. SLT Features
Result
Intercom dial tone
Busy tone
Result
Outside dial tone
6-51