Cd-Rom Troubleshooting - Digital Equipment 3100R Series Service Maintenance Manual

CD-ROM Troubleshooting

Problem
Cannot access the CD-
ROM drive. Error message
reading drive x.
Power is on but indicator
shows no activity.
Disk is spinning but drive is
idle.
Possible Cause
Device drivers not installed.
No disc in the CD-ROM
drive.
Incorrect SCSI ID assigned.
Tray open.
No disc or tray is open.
Check cable connections.
Application software not
running.
Troubleshooting
Action
Install correct device drivers.
Insert a disc.
Make sure correct SCSI ID is
assigned.
Close the tray.
Insert a disc and close the tray.
Make sure cables are correctly
connected.
Run application software.
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